“Recommended to Claytons by my mum and we are so happy we used you.
Lots of choice and we were easily able to pick the carpet we had in mind for the nursery of our baby due in July. Nigel was awesome in store, he helped us with prices and also in choosing the right underlay. He was super helpful and was very down to earth and friendly. The carpet and fitting was then easy to book and pay for over the phone - again with Nigel once we had made our final choice. The carpet we have had fitted looks amazing, it's very thick and great quality which is just what we wanted. We have the rest of the house to recarpet and we won't hesitate in coming back to Claytons/Nigel when we are ready to do the next room!
Thanks so much Nigel for your help. Eve and Rob”
“Excellent service from start to finish. Ian was helpful and friendly whilst we were buying our sofa. He gave us as much time and help as we needed to choose our sofa. The guys who delivered it ( sorry can’t remember your names ) were friendly and efficient. An overall great experience with Claytons. Well done!”
“I had been into two other big carpet stores to ask about our options for a part concrete/ part floorboard bathroom and had been quite disappointed with the advice and quality of customer care. On one occasion the person could not even be bothered to get up and show us the carpet options. The other didn’t even offer a floor correction service. As soon as we entered Clayton Carpets we were immediately given the old style customer care we were hoping for in the previous other stores. Mick explained all the options and was brilliant in that he provided samples and energetically showed us all the options available to us. I phoned back and the person I spoke to was also really helpful and finalised the order (Neil) You just want people who show that they are interested in helping you and provide excellent customer care. Claytons still have it whilst other leading stores just don’t seem to realise the value that customer care still has for winning business. Well done Claytons - we will certainly be back!”
“Excellent service ..only a week from ordering to fitting..very happy ...staff are very friendly and professional from showroom to fitters ..would definitely recommend”
“Excellent service from start to finish.Nigel was very helpful in the showroom. The estimator Andy and both the fitters were great too. Definitely recommend to friends and family. Thank you”
“We have today received our new sofa and Two snugglers, the service we have received from the start of our journey to receiving our furniture has been amazing. It started in the store... Ian Beech was our sales person in store, He gave informative information was extremely nice, overall top service.
On the day of delivery the two men who delivered our suite could not have been nicer, considerate moving the suite in our home, cleaned up, and basically gave great service, their names were Jake and Steve.
I don’t usually do reviews but needed to inform the company when 100% service has been given.”
“Excellent service, from first enquire, to measuring to fitting.
Really pleased with the stairs carpet great lad who fitted it he did a excellent job.
Will recommend you and deffently use you again.
Thanks John Bradley”
“Our friends told us Claytons were the go to company for a straightforward, customer focussed service, which is exactly what we got. Friendl and helpful from walking into the showroom to saying goodbye to the fitters. AND, this better than standard service was competitively priced!
If I ever need carpets in the future, I won't even waste my time shopping around - Claytons are as good as it gets.”
“Great people.
Measuring service and advise was good and no pressure.
The fitting quick, arrived on time, tidied everything afterwards.
A really good job.”
