“Excellant service.
Attentive staff not pushy. Staff asked what I was after so I told them my requirements due to wanting ti change current carpet because of wear.
Staff guided me to some styles and told me the benefits and that they fit a lot of this style carper.
Could take samples home with ease as most carpet samples are cut ready to take which I think is a brilliant idea.
The fitters were lovely they arrived on the morning as stated and were here at the start of the working day which was good as meant I wasn't needing to wait in all day.
Friendly chatty but got on with the job.
Helpful as we had cleared the room as much as we could but they then moved the sofa onto thd patio so they could get a clear room to fit carpet they also brought it back in and asked if I wanted to keep it seperated for ease of movement.
Very impressed with all aspects of Claytons services. It is the first time I have used them but will look at using them in the future.”
“Excellent service. Nigel was very helpful in choosing the carpet. We felt that the prices were very fair. The fitters arrived exactly when we had been promised. They were pleasant and cleared up when they had finished.”
“Excellent service. Everything completed as promised. Fitting expensive but worth it as great attention to detail. Would definitely recommend Claytons to anyone.”
“Lovely friendly store. Helpful and informative product knowledge from Glynis. Very good range of choice and no pressure sales. Returned the following day and placed our order.”
“We were given excellent service in the store .
The guy that served us was more than helpful.
However we were a little disappointed when the carpet fitter said I should pay £ 10 extra for laying the underlay which we provided ourselves and took less than five minutes to lay . . The fitting charge £ 49.99 was paid in store at the time of purchase. I didn't pay the £10 because I think the fitting price was adequate for a 11ft x 11ft 6inch room with no grippers to install as they were already down .
I have purchased most of my carpets from Clayton's and am always happy to recommend them as I just have done to my daughter”
“Excellent customer service in store , lovely quality flooring purchased , fitted very well just let down by unfinished silicone sealing around one side.”
“Excellent service in every way, staff very friendly and make sure you get the best deal, carpet fitters did an excellent job fitting the carpet and cleaned any mess they made, I've given them 5 stars because they deserve it. Can't get better then Clayton carpets.”
“Local excellence. From walking in the shop to the final fitting, an excellent service, friendly, local and efficient.
More carpets will be needed at a later date and we will definitely be back, thanks”
“We have used Clayton since we moved to the area 15 years ago and have always found them very helpful and competitively priced. Their fitters have always been very neat and quick.”