“I always go to Claytons for carpets and furniture. I feel the company is trustworthy. The staff are always friendly and efficient. competitive prices”
“We have received excellent service throughout the process. Both the estimator and fitter have been very pleasant, helpful and very professional. The work carried out by Mick has been nothing but 1st class and I would highly recommend him”
“Very helpful and polite in store. Always a pleasure to do business with. The carpet fitter was very efficient and pleasant. Altogether a positive experience”
“In store service - very helpful with choice and measurements.
Delivery - Very nice and efficient gentleman.
Fitting - Arrived on time. Had a problem with levelling all the wardrobes, he sorted this out. Very professional, covering his shoes. Very good at communication, good job done and I will recommend”
“Excellent Service right through from choice of carpet to accommodating my tight schedule. Its the first time i have used this company , but after this experience they will be my first choice company in the future. Well done - 5 Stars”
“Service in shop good not the cheapest but wanted quality, was charged on the day for an extra gripper which I thought was included which I wasn't happy about”
“Love the fact you are a local independent business - hence popping in for a browse and new to the area so no preconception. Good customer service in the bed department especially as my initial choice had to change due to my partner procrastinating!! 2nd visit Gary 'coped' with my disappointment admirably and we ended up buying!
Todays' delivery guys - great, polite, courteous and considerate like the carpet cover for my flooring. One constructive comment - increase communication between purchase and delivery. I would have appreciated a call/text to confirm delivery happening today as I had arranged it several weeks ago, its just reassurance as taken a day off work, needed to know not wasted.
Today's guys said - only missed 1 delivery in 9 years (vehicle breakdown) amazing record but not being local not aware of your history - that is a good marketing tool/fact!!
Very pleased, its looks lovely, just seen it, thanks”
“Claytons Carpets fully carpeted our new build house - Excellent customer service from start to finish, nothing was to much trouble and they worked around our timescales. Thank you.”
“Another extremely satisfactory transaction with Claytons. Excellent service throughout. In store service and estimate excellent. Fitters arrived on time. A superb job. Worked so hard. Delighted with our new carpet. Thank you”
