“Really pleased with the super customer service as always. One slight niggle in that one part of the fitted carpet is slightly loose so concerns if this will become loose / frayed over time.”
“Excellent service in store and at both the measuring up and fitting at my home.
Lovely carpet and cushion floor.
Would definitely recommend and use again”
“Good service all the way through, from salesman to delivery. All packaging removed, carpets protected and bed assembled. We like using Claytons as they are a local firm that have a great reputation”
“Speedy production and delivery. Best price we found. Amazing service in store. Delivery drivers were helpful, polite, and friendly. Couldn't ask for better service.”
“Really good experience buying my new bed, no pressure and lots of choice. Ian was good to deal with and your delivery guys Jake & Steve assembled my bed and took away all of the rubbish.
Top service as always, thank you Clayton’s :-)”
“We had a LaZy Boy suite for 6 months.One side of the settee is rouching up very badly and padding feels much thinner than other side. Other side is fine. The chair is fine and has no puckering. I am 55kgs so only tiny and have never sat on any of the suite without throws. Claytons got Homeserve out and went by their findings that nothing is wrong and its wear and tear. We have no pets, no children and only the 2 of us has ever sat on the suite. Is a £2,000 suite only supposed to last 6 months? Very disappointed with after sales”
We are disappointed that you have given us 1 Star as we aim for 5 Stars every time. La Z Boy have rejected your warranty claim on the basis of your product being free of manufacturing defects. We want you, as with all our customers, to be satisfied with your purchase and our service.
The repeated flexing of the footrest on your recliner will cause the fabric on your seat to ripple slightly, this will have no effect upon the life expectancy of your furniture at all.
It is our aim as a local family company to give great service and so whilst La Z Boy will not help on this occasion, we are happy to arrange to have our own upholsterer re-tension your seat if this will return your enjoyment of your furniture and restore your faith in us. We will contact you shortly.
“Claytons have done virtually all our carpets over the 40 years we have lived here. Salesmen always very helpful. Fitters worked extremely hard, very polite and worked tidily . House left with all furniture put back”
“The fitters arrived at the stated time, polite and friendly. Did a super job of fitting both carpets and even helped move a bed back into one of the rooms. Overall very happy with the job!”
“Very Pleasant and efficient service in sales, delivery and fitting and information about the delivery dates. Nothing to much trouble. Will recommend the company to other people”
“In-store assistance was very good and knowledgeable about our choice of sofa and materials and coatings. Friendly and efficient delivery teams, who took care in moving the sofa and assembling for us”
“Good on price, friendly and knowledgeable. Delivery Jake and Steve were friendly and helpful. Paul from FPC was pleasant and very efficient. Completed the fitting with no problems”
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