City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.59

4.6 Rating 1,092 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wanted to deal with a human and not the awful online via comparison websites.Ryan Clarke who I dealt with as clear and easy and made it seem personal as anyone I've ever dealt with on car insurance and was great at using common sense- which so many do not use these days.”

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Posted 1 year ago

“Good value for money, good communication and easy to setup”

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Posted 2 years ago

“Always available for assistance and help. Well done”

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Posted 2 years ago

“Very impressed with the way in which my applicationb for Insurance was dealt with. I will be looking to place further business with you in November when main car is due for cover. I felt that the geentleman who dealt with me and spoke on the phone was absolutrely in tune with what was needed and I thank him.”

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Posted 2 years ago

“Recommended by a good friend of mine I have found CityInsurance to be professional in their approach with clear and easy to comprehend T&C's.”

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Posted 2 years ago

“City Insurance group are helpful, friendly & efficient. Thank you CIG.”

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Posted 2 years ago

“Onboard with the requirement x”

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Posted 2 years ago

“very helpful and all ok and keep in touch”

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Posted 2 years ago

“I was very impressed by the friendly, efficient service when I was insuring my new vehicle in March. My previous insurer didn't want to know, as it said it couldn't cover my car, a PHEV, because it wasn't on their list. However, when I went on Compare the Market, they were prepared to offer two extortionate quotes! I didn't proceed, but soon after leaving the website, City Insurance contacted me. They offered me a policy with LV=, which I accepted, at a far more reasonable price than they had offed on the website. I was delighted, and have told many of my friends to contact City Insurance when they are about to renew their insurance.”

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Posted 2 years ago

“Never had the desire to go any where else for my insurance, staff have always been helpful and quick to resolve any issues. Would highly recommend, my quotes are always good and again this years quote was competitive city insurers are a win win for me”

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Posted 2 years ago

“Able to attend the needs of customers in a professional manners. Excellent staff.”

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Posted 2 years ago

“Excellent service, great prices”

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Posted 2 years ago

“Excellent service from the Winchester branch. I prefer to visit rather than phone as the Staff offer a personal touch to their expertise which has been appreciated over the years. An asset to the City.”

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Posted 2 years ago

Dear Mr, Marsh. Thank you for your 5 star review and very kind words about our branch, its always a pleasure to meet our clients face to face and we look forward to continuing that with you over the coming years. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Good cheap price”

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Posted 2 years ago

Dear Mr, Fare. Thank you for your recent review of City Insurance, I am pleased to hear how happy you are with us. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Most efficient and extremely helpful”

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Posted 2 years ago

Dear Mr, Deans. Thank you for giving City Insurance a 5 star review! Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“I've used City Insurance for a few years now, they are a broker that actually listens to your requirements and tries to find the correct cover for you, they usually do!! Easy to work with, great customer service and available when you need them. Fully recommended.”

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Posted 2 years ago

Dear Mr, Holliday. Thank you for your recent review and your continued loyalty to City Insurance, its very much appreciated. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“I have used City Insurance for a few years. Service is great and renewals both competitive and stress free. Recommended.”

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Posted 2 years ago

Dear Mr, Hulme. Thank you for your 5 star review and I am pleased to hear we were able to assist you this year. Best Wishes, Mike Cose - Office Manager.

Posted 2 years ago

“This the first time that I have contacted City Insurance and I was impressed by the service I received by your employee with the name of Kisa. She was extremely polite and helpful. She was also knowledgeable about motor insurance. Lisa took time out to explain in detail the policy and the benefits within. I would state that I would describe her as a great ambassador of your company.”

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Posted 2 years ago

Dear Mr, Camplin, Thank you for taking the time to write this review following your recent experience with Lisa. Your feedback is very much appreciated and I have passed your kind words on to Lisa, we look forward to hearing from you again in the near future. Best Wishes, Mike Cose - Office Manager.

Posted 2 years ago

“Used City Insurance for a number of years now and hand on heart it’s been a very good experience with them and long May it continue.”

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Posted 2 years ago

Dear Mr, Damm, Thank you for your 5 star review of City Insurance, thank you for your kind words and many years of loyalty to us. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“The agent went to quite a bit of trouble to find a better deal, in the end you have to balance things up”

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Posted 2 years ago

Dear Mrs, James. Thank you for giving City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

City Insurance Group is rated 4.6 based on 1,092 reviews