City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.60

4.6 Rating 1,123 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the Winchester branch. I prefer to visit rather than phone as the Staff offer a personal touch to their expertise which has been appreciated over the years. An asset to the City.”

Helpful Report

Posted 2 years ago

Dear Mr, Marsh. Thank you for your 5 star review and very kind words about our branch, its always a pleasure to meet our clients face to face and we look forward to continuing that with you over the coming years. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Good cheap price”

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Posted 2 years ago

Dear Mr, Fare. Thank you for your recent review of City Insurance, I am pleased to hear how happy you are with us. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Most efficient and extremely helpful”

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Posted 2 years ago

Dear Mr, Deans. Thank you for giving City Insurance a 5 star review! Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“I've used City Insurance for a few years now, they are a broker that actually listens to your requirements and tries to find the correct cover for you, they usually do!! Easy to work with, great customer service and available when you need them. Fully recommended.”

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Posted 2 years ago

Dear Mr, Holliday. Thank you for your recent review and your continued loyalty to City Insurance, its very much appreciated. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“I have used City Insurance for a few years. Service is great and renewals both competitive and stress free. Recommended.”

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Posted 2 years ago

Dear Mr, Hulme. Thank you for your 5 star review and I am pleased to hear we were able to assist you this year. Best Wishes, Mike Cose - Office Manager.

Posted 2 years ago

“This the first time that I have contacted City Insurance and I was impressed by the service I received by your employee with the name of Kisa. She was extremely polite and helpful. She was also knowledgeable about motor insurance. Lisa took time out to explain in detail the policy and the benefits within. I would state that I would describe her as a great ambassador of your company.”

Helpful Report

Posted 2 years ago

Dear Mr, Camplin, Thank you for taking the time to write this review following your recent experience with Lisa. Your feedback is very much appreciated and I have passed your kind words on to Lisa, we look forward to hearing from you again in the near future. Best Wishes, Mike Cose - Office Manager.

Posted 2 years ago

“Used City Insurance for a number of years now and hand on heart it’s been a very good experience with them and long May it continue.”

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Posted 2 years ago

Dear Mr, Damm, Thank you for your 5 star review of City Insurance, thank you for your kind words and many years of loyalty to us. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“The agent went to quite a bit of trouble to find a better deal, in the end you have to balance things up”

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Posted 2 years ago

Dear Mrs, James. Thank you for giving City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“I received great service obtaining car insurance as an expat, having been out of the country for 27 years. Mark Lawday was extremely diligent, responsive and professional in all his dealings with me. Will very happily use Mark and City Insurance again.”

Helpful Report

Posted 2 years ago

Dear Mr, Mcintosh. Thank you for your review of City Insurance, I am pleased to hear that we were able to assist you with your needs upon return to the UK. I have passed your kind words on to our group manager Mark. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Always helpful and knowledgeable. Proactive if a claim occurs.”

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Posted 2 years ago

Thank you for your 5 star review, Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Excellent service as ever”

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Posted 2 years ago

Thank you for your 5 star review.

Posted 2 years ago

“I am very pleased with the service I have received from City Insurance so far I contacted them online via their quote was 1/2 exactly of my local agent, whom I have been with for 60yrs Well done - thank you”

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Posted 2 years ago

Dear Mr, Magowan. Thank you for giving City Insurance a 5 star review, I appreciate you giving us the opportunity to help you having been with your previous insurer for so many years. We welcome you and look forward to assisting you again in the near future. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“I have always found you to be helpful, efficient and good at explaining everything to my satisfaction.”

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Posted 2 years ago

Dear Mrs, Mannell. Thank you for your kind words, I am pleased to hear that we continue to meet your expectations. Best Wishes. Mike Cose - Office Manager.

Posted 2 years ago

“Very helpful and friendly advice.”

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Posted 2 years ago

Dear Miss, Doolan. Thank you for your positive review of City Insurance. Kind Regards, Mike Cose - Office Manager

Posted 2 years ago

“Very helpful and professional.”

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Posted 2 years ago

Dear Mrs, Smith. Thank you for taking the time to give City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager

Posted 2 years ago

“Very helpful and friendly service.”

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Posted 2 years ago

Dear Mr, Wright. Thank you for your 5 star review of City Insurance. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“My very short but efficient call was delightful no stress no drama just straight forward professionalism and politeness Thanks City Insurance”

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Posted 2 years ago

Dear Mr, Fisk. Thank you for reviewing City Insurance and I am pleased to hear that you received excellent and straight forward service from us. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“really a very good service I recommend”

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Posted 2 years ago

Dear Mr, Riccio. Thank you for giving City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Very competitive quote and easy to sign up. You only find out how good an insurance company is when you have a claim!”

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Posted 2 years ago

Dear Mr, Wright. Thank you for your 5 star review of City Insurance, we hope you wont need it but I have absolutely no doubt that you will find our claims service just as easy and efficient as our sales service. Best Wishes. Mike Cose - Office Manager.

Posted 2 years ago

“Received Quote, Accepted Quote, Arranged Insurance Cover, Paid -Simple Very easy to register and find correct insurance. Thankyou”

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Posted 2 years ago

Dear Mr, Banks. Thank you for your positive 5 star review about our service, it is very much appreciated. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

City Insurance Group is rated 4.6 based on 1,123 reviews