City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.61

4.6 Rating 1,158 Reviews

93 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,158 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comprehensive price insurance company”

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Posted 7 years ago

“I found Simon Bird very helpful and would recommend this company to anybody,thank you”

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Posted 7 years ago

“Nothing to test City with as no claims, but initial price was the best amongst steep increases despite no claims for many years”

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Posted 7 years ago

“Insurance is insurance. The outsourced claims management needs some improvement as details of any claim is repetitive between all the parties involved. Data protection needs improvement as I've been inundated with spam callers since beginning a claim.”

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Posted 7 years ago

“Very good and try there best to give you the right deal, I will continue to give them the chance to find me the right deal”

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Posted 7 years ago

“Good customer support excellent service”

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Posted 7 years ago

“Helpful staff, they listen to you”

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Posted 7 years ago

“👍🏽”

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Posted 7 years ago

“Not yet needed to contact them. But changing to them was easy and I had a real person to talk to rather than doing it on-line.”

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Posted 7 years ago

“Good value for money however you should consider your policy on renewals. Asking for a deposit every time a policy is renewed is quite depressing. You should have an automatic renewal unless a customer declines it. You should also consider spreading the monthly instalments over 12 months instead of 9 to make it more affordable to customers to pay instalments.”

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Posted 7 years ago

“The person I dealt with was very helpful and friendly but professional and knew about the product. I think her name was Kirsty but others that answered telephone were good too. Many Thanks”

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Posted 7 years ago

Dear Mr Butler, Thank you for taking the time to provide this positive review. Your feedback helps us to maintain a high level of customer service. Best regards, City Insurance Group

Posted 7 years ago

“Always helpful when needing to contact! Great service and customer communication! Fast and easy to contact, sorting insurance out. Great company, would recommend to anyone that asked about car insurance!”

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Posted 7 years ago

Dear Miss Kelly, Thank you for your positive comments! Great customer communication is our priority, so we are glad you are pleased with our service. Best regards, City Insurance

Posted 7 years ago

“As exciting as it gets”

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Posted 7 years ago

“Very helpful staff on the phones, have helped me out in the past. Very friendly.”

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Posted 7 years ago

“My insurance process was made easy by the helpful assistant”

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Posted 7 years ago

“Very impressed, excellent price for insurance and good customer service”

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Posted 7 years ago

“Quick and easy”

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Posted 7 years ago

“Good customer service”

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Posted 7 years ago

“Not being insured until you've phoned them is annoying, I'm sure there are valid reasons for it but if you're in a hurry and the office is closed it's no help even if they are the cheapest. However they are polite and efficient.”

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Posted 7 years ago

“Quick to respond and helpful with all aspects of my queries.”

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Posted 7 years ago

City Insurance Group is rated 4.6 based on 1,158 reviews