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City Insurance Group Reviews

4.6 Rating 1,091 Reviews
92 %
of reviewers recommend City Insurance Group
4.6
Based on 1,091 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read City Insurance Group Reviews
Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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Anonymous
Anonymous  // 01/01/2019
Service was good but hidden in the terms and conditions I didn't realise there was a £50 non refundable fee regardless of whether you cancel within the 14 day cooling off period. Make sure you definitely want the policy before you buy and take this into consideration if you might be making changes to the policy soon that may increase the cost as you'd lose £50 straight away for cancelling along with any other cancellation fees
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(Car Insurance) - Posted 9 years ago
This is a broker and they use creation finance to finance their offers. Policy is made more expensive. I missed my 10th month payment, 3 days later I got a letter stating my insurance had been cancelled and I lost out on a years no claims.
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(Car Insurance) - Posted 10 years ago
Never again with them!
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(Car Insurance) - Posted 10 years ago
Great service
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(Car Insurance) - Posted 10 years ago
Excellent service, had to change some details and it was done quickly and to my surprise without additional charges. I will be staying with them next year because they deserve my loyalty. Thank you very much City insurance, great job!
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Posted 10 years ago
I never get my documents from this insurer even if I asked for.Very poor customer experience.
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(Car Insurance) - Posted 10 years ago
Very helpful when buying insurance online for the 1st time
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(Car Insurance) - Posted 10 years ago
All was a very smooth transaction very pleased with result
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(Van Insurance) - Posted 10 years ago
My experience so far is positive, though i have never ran into trouble or anything that would challenge their reliability, competence and honesty since I bought the premium. The have good customer service. However, i would recommend them.
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(Car Insurance) - Posted 10 years ago
Very good at communication skills, easy to understand. More than happy to use again and recommend this service to my friends and family.
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(Car Insurance) - Posted 10 years ago
Easy to get.
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(Car Insurance) - Posted 10 years ago
City Insurance Group is rated 4.6 based on 1,091 reviews