City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.59

4.6 Rating 1,091 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not had any problems. Easy to renew insurance Had no reason to use your service as yet”

Helpful Report

Posted 2 years ago

Dear Mrs. Warburton, Thank you very much for your 5 star review. We are thrilled to hear that you have had no issues and found our renewal process simple. Like all of our services, we pride ourselves on treating our clients with the utmost care and will always be on hand to assist you when required. Best Wishes, Mike Cose - Office Manager.

Posted 2 years ago

“Always get a great service and advice.”

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Posted 2 years ago

Dear Mr. Fitch, Thank you so much for giving us a 5 star rating for City Insurance! We're so happy to hear that you are always receiving great service and advice from us. We appreciate your loyalty and look forward to assisting you with all of your insurance needs in the future! Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Excellent commuication,couldn't be more helpful.Allowed me to change to private plate f.o.c,would recommend to others.”

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Posted 2 years ago

Dear Mr. Rowan, thank you for giving City Insurance a 5 star review. I wanted to thank you for choosing us for your motor insurance, Mark was very happy to assist you and we would welcome your recommendations in the future. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Very competitive quote and good people to deal with. Highly recommended.”

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Posted 2 years ago

Dear Mr. Arthur, thank you for giving City Insurance a 5 star review. We appreciate your loyalty and thank you again for choosing to renew with us. We will continue to offer a high quality service at a competitive price. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“One word.. Had immediate contact with a real person!”

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Posted 2 years ago

Dear Mrs. Farmer, thank you for your 5 star review of City Insurance. We pride ourselves on top quality service at a competitive price and thank you again for choosing to renew with us. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Always professional, my needs are mire complicated than most and City are always able to fulfill my requirements.”

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Posted 2 years ago

Dear Mr. France, thank you very much for your kind review of City Insurance. Positive words and loyalty from our client's mean so much to us and we look forward to assisting you in the future. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Professional and efficient service. Staff were patient and polite even when I called the following day to make changes to my policy. I emailed queries late at night and had a response soon after opening in the morning. Telephone queries were dealt with under an hour and email within 6 hours.”

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Posted 2 years ago

Dear Ms. Wood, thank you giving City Insurance a 5 star review. We are always on hand to deliver excellent service in a timely fashion and I am pleased to hear that we dealt with your enquiries promptly as expected. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“It was really great to speak to a person to resolve my problems,”

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Posted 2 years ago

Dear Mr. Aurora, thank you for your 5 star review of City Insurance. We pride ourselves on excellent client care at a competitive price and I am thrilled that our service team were able to assist you. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“We are quite happy with everything at the moment, we haven't been with you long enough to give a more detailed review.”

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Posted 2 years ago

Dear Mrs. Chapman, thank you for giving City Insurance a 5 star review. We are pleased to have you as a client and look forward to speaking with you when you require our assistance in the future. Best Wishes, Mike Cose - Office Manager.

Posted 2 years ago

“Easy to contact. Polite and helpful.”

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Posted 2 years ago

Dear Mr. Thompson, thank you for your 5 star review of City Insurance. We are delighted you have been so happy with our service and thank you for your continued loyalty. Kind Regards, Mike Cose - Office Manager.

Posted 2 years ago

“Impressed having changed my insurers after 5years due to your keen pricing. Everything handled slickly and efficiently.”

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Posted 2 years ago

Thank You Mr. Cook for giving City Insurance a 5 star review, loyalty in our competitive industry means everything to us and we are thrilled that you have chosen City Insurance to be your new provider. We will do our very best to retain you as our client for many years to come. Best Wishes, Mike Cose - Office Manager.

Posted 2 years ago

“Easy to sort insurance”

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Posted 2 years ago

Thank you Mr. Walker, we are thrilled you have given City Insurance a 5 star rating! We really appreciate it and are so glad you have had a positive experience with us. Thank you for choosing us - we hope to continue to provide you with great service in the future. Kind Regards, Mike Cose - Office Manager

Posted 2 years ago

“Great customer service really helpful and informative would deffo recommend 👍”

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Posted 2 years ago

Good morning. Thank you for providing us with your feedback. I'm really pleased that your experience of dealing with us was a positive one. Please don't hesitate to contact the office if you require any further assistance or advice. Ian Foley (Operations Manager)

Posted 2 years ago

“I was very happy with the service provided by City Insurance, I dealt with Creig who was very professional, knowledgeable, helpful and go the extra mile to ensure I got what I needed from my insurance at a good price. Excellent customer service and would definitely use them again!”

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Posted 2 years ago

Hi Mr Carter. Thank you for taking the time to leave such positive feedback. We pride ourselves on offering a high level of customer service at all times so it is great to hear that this is what you experienced! Hopefully we can continue to insure you for many years to come. Thanks again - Ian Foley (Operations Manager)

Posted 2 years ago

“Thanks for your support”

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Posted 3 years ago

“Received an excellent quote last year. Telephoned with query and dealt with courteously and efficiently by actual member of staff as opposed to random call centre. CIG will have first dibs when it comes to renewal time.”

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Posted 3 years ago

“Good service & very helful”

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Posted 3 years ago

“Great company very helpful,very competitive premium.”

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Posted 3 years ago

“An excellent company to deal with and saved me money on my first insurances with them last year and I intend to renew with them this year also.”

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Posted 3 years ago

“Quick response on quoting, competitive and very good service on various policy queries.”

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Posted 3 years ago

City Insurance Group is rated 4.6 based on 1,091 reviews