City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was really great to speak to a person to resolve my problems,”

Helpful Report

Posted 1 year ago

Dear Mr. Aurora, thank you for your 5 star review of City Insurance. We pride ourselves on excellent client care at a competitive price and I am thrilled that our service team were able to assist you. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“We are quite happy with everything at the moment, we haven't been with you long enough to give a more detailed review.”

Helpful Report

Posted 1 year ago

Dear Mrs. Chapman, thank you for giving City Insurance a 5 star review. We are pleased to have you as a client and look forward to speaking with you when you require our assistance in the future. Best Wishes, Mike Cose - Office Manager.

Posted 1 year ago

“Easy to contact. Polite and helpful.”

Helpful Report

Posted 1 year ago

Dear Mr. Thompson, thank you for your 5 star review of City Insurance. We are delighted you have been so happy with our service and thank you for your continued loyalty. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Impressed having changed my insurers after 5years due to your keen pricing. Everything handled slickly and efficiently.”

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Posted 1 year ago

Thank You Mr. Cook for giving City Insurance a 5 star review, loyalty in our competitive industry means everything to us and we are thrilled that you have chosen City Insurance to be your new provider. We will do our very best to retain you as our client for many years to come. Best Wishes, Mike Cose - Office Manager.

Posted 1 year ago

“Easy to sort insurance”

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Posted 1 year ago

Thank you Mr. Walker, we are thrilled you have given City Insurance a 5 star rating! We really appreciate it and are so glad you have had a positive experience with us. Thank you for choosing us - we hope to continue to provide you with great service in the future. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“Great customer service really helpful and informative would deffo recommend 👍”

Helpful Report

Posted 2 years ago

Good morning. Thank you for providing us with your feedback. I'm really pleased that your experience of dealing with us was a positive one. Please don't hesitate to contact the office if you require any further assistance or advice. Ian Foley (Operations Manager)

Posted 2 years ago

“I was very happy with the service provided by City Insurance, I dealt with Creig who was very professional, knowledgeable, helpful and go the extra mile to ensure I got what I needed from my insurance at a good price. Excellent customer service and would definitely use them again!”

Helpful Report

Posted 2 years ago

Hi Mr Carter. Thank you for taking the time to leave such positive feedback. We pride ourselves on offering a high level of customer service at all times so it is great to hear that this is what you experienced! Hopefully we can continue to insure you for many years to come. Thanks again - Ian Foley (Operations Manager)

Posted 2 years ago

“Thanks for your support”

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Posted 2 years ago

“Received an excellent quote last year. Telephoned with query and dealt with courteously and efficiently by actual member of staff as opposed to random call centre. CIG will have first dibs when it comes to renewal time.”

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Posted 2 years ago

“Good service & very helful”

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Posted 2 years ago

“Great company very helpful,very competitive premium.”

Helpful Report

Posted 2 years ago

“An excellent company to deal with and saved me money on my first insurances with them last year and I intend to renew with them this year also.”

Helpful Report

Posted 2 years ago

“Quick response on quoting, competitive and very good service on various policy queries.”

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Posted 2 years ago

“I took out this policy last year in August and so far so good.”

Helpful Report

Posted 2 years ago

Dear Mrs Mitchell, Thank you for taking the time to leave your review. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance

Posted 2 years ago

“Very pleased look forward to having your quote for October”

Helpful Report

Posted 2 years ago

Dear Mr Harrison, Thank you for taking the time to leave your review. We look forward to finding you a great renewal in October. Best regards, City Insurance

Posted 2 years ago

“Excellent customer service, good prices and very good levels of insurance”

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Posted 2 years ago

Dear Mr Layfield, Thank you for taking the time to leave your 5-star review. We are delighted you are happy with our service. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance

Posted 2 years ago

“Always courteous, very helpful and to the point. I can deal with that! Good”

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Posted 2 years ago

Dear Mr Crothall, Thank you for taking the time to leave your 5-star review, we are delighted you are pleased with our service. Please don't hesitate to contact us if you ever require any assistance with your policy. Best regards, City Insurance

Posted 2 years ago

“Very satisfied with City insurance, they been very good to me”

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Posted 2 years ago

Dear Mr Sima, Thank you for taking the time to leave your 5-star review. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance

Posted 2 years ago

“Good rates, no problems, it was the cheapest option for me”

Helpful Report

Posted 2 years ago

Dear Mr Johns, Thank you for taking the time to leave your review. Your feedback is appreciated, we always strive to be the cheapest (and best quality!) option. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance

Posted 2 years ago

“Offered great value and cover, would highly recommend City Insurance Group”

Helpful Report

Posted 2 years ago

Dear Mr Chughtai, Thank you for taking the time to leave your review. We appreciate your feedback are are delighted to have found you a great value policy. Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 2 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews