City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.60

4.6 Rating 1,147 Reviews

93 %

of reviewers recommend City Insurance Group

Company Reviews

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4.6

Based on 1,147 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found them by complete chance the lad who answered my call was most helpful and I have been with them 3 years now and unless my circumstances change they will be my prefered choice”

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Posted 3 months ago

“High efficiency in dealing with renewal policy recently, friendly & patience to listening customer's requests & highly recommended to other customers.”

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Posted 3 months ago

“Very quick friendly and professional service”

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Posted 4 months ago

“The City Insurance team are fantastic. They are very helpful, polite and they call back when they promise to. They provide quick and efficient service with a smile.”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“The phone is answered quickly and one gets a clear answer.”

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Posted 4 months ago

“Always a friendly and efficient service and would have no hesitation in recommending your services to others.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Very efficient and helpful. Thank you to Liam for all his help.”

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Posted 4 months ago

“5* can’t fault all aspects. Lovely customer service. And lowering price of insurance rather then increasing”

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Posted 4 months ago

“Very helpful”

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Posted 4 months ago

“I have been using City Insurance for a number of years now and have never been disappointed. Staff, Service, and Knowledge have always been first class.”

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Posted 6 months ago

“The guys have always done a great job looking after my business insurance. I appreciate the advice and they always give me a price I am happy with. Thanks very much City Insurance - I wouldn't think of going else where!”

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Posted 6 months ago

“Experience with City Insurance Group was mostly positive. The staff were friendly and reacted quickly when I called, and I got a decent deal for what I needed. On the downside, the premium was a bit higher than I expected and there were some hidden fees when cancelling early. Overall I’d use them again, but would check all details carefully.”

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Posted 6 months ago

“The City Insurance group car insurance team have been brilliant. Jordan, Creig and Liam have helped me to find the best insurance for my son as a learner driver on my car, through to insuring him on his own car. They have taken the time to look at the best ways to make sure we have the insurance we need at the most efficient price. They have advised ways that we can reduce my sons premium, whilst ensuring that he is correctly covered and this has made a big difference. City Insurance provide a professional helpful, and friendly service and I would use them again and recommend them without hesitation.”

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Posted 8 months ago

“Quick, efficient service. I have returned to city insurance because they offer value for money. Clearly explain everything. I have never waited in a queue, even when I was having trouble with an email at my end they went out of their way to be helpful. I dread the stress of phone calls to arrange insurance etc... but City Insurance take all the stress away and in the hectic world we live in it is a refreshing change to speak to a friendly, efficient advisor that gets the job done within minutes. Thank you for your help.”

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Posted 11 months ago

“I wasn’t treated fairly. After paying my insurance for years without having had any accidents you failed to act honestly”

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Posted 1 year ago

“City Insurance are always more than happy to help with any query, the staff are all very knowledgeable and provide an excellent & efficient service. I would recommend anyone use this company for insurance.”

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Posted 1 year ago

Thank you for your wonderful 5-star review, Liam! We are so glad to hear that our team was able to assist you with your queries and provide you with knowledgeable and efficient service. Your recommendation truly means a lot to us, and we’re always here to help with any insurance needs you may have. We appreciate your support! Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“Very friendly and personable service. Made it clear they are independent and offered choices on different insurance companies and premiums. Don't always go for the cheapest option - a good broker should tell you the benefits and restrictions of any quotations they provide.”

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Posted 1 year ago

Thank you so much for your excellent 5-star review, Royston! We're thrilled to hear that you appreciated our friendly, personable service and the independence we bring to your insurance choices. We agree that it's important to discuss the benefits and restrictions with our clients to ensure the best coverage. Your feedback is invaluable to us, and we're here to help with any future insurance needs you may have. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“Have been with City Insurance for 20 years & will not change, phone answered quickly by polite knowledgeable staff & no problem to big or small. Would recommend to everyone.”

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Posted 1 year ago

Thank you so much for your incredible 5-star review! We truly appreciate your loyalty over the past 20 years and are delighted to hear about your positive experiences with our team. Your recommendation means the world to us. We look forward to continuing to serve you! Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

City Insurance Group is rated 4.6 based on 1,147 reviews