City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.61

4.6 Rating 1,158 Reviews

93 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,158 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great set up Great price Great service Happy customer”

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Posted 9 years ago

“From the time I started looking for quotes on the internet to the time I received my policy, at the cheapest price, was less than 24 hours. I spoke to Paul at City Insurance who confirmed all of my details. There was one point which needed clarification. He phoned me back within 10 minutes, having resolved the issue. He was courteous, professional and friendly. I would definitely recommend this company.”

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Posted 9 years ago

“What kind of insurance company doesn't let you see a summary of cover, let alone a policy wording document before handing over your card details?! Insurance contracts are complex and seemingly designed to avoid paying out, and with this company they won't even let you see it before you give them money?! haha!”

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Posted 9 years ago

“I messed up my car insurance renewal and they sorted it out for me quickly and efficiently without any fuss. Would 100% recommend them.”

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Posted 9 years ago

“I've insured two cars and a van with City Insurance and they could not have been more helpful on every occasion . Highly recommended .”

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Posted 9 years ago

“They are quite good”

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Posted 9 years ago

“Was a bit dubious about using this company after reading some review, but got quote online then called them. Phone answered quickly, and confirmed all details and the price stayed the same (very competitive). Did not receive email with policy straight away, but after a email to them it arrived, without any errors or ommissions. So, at the moment,I have to say I am quite happy with the service offered.”

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Posted 10 years ago

“I had to do some chasing around after purchase to make sure the insurance was actually put into place as purchased (or I would have been charged). I didn't expect to have to do this so will likely not use them again.”

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(Car Insurance) - Posted 10 years ago

“No issues whatsoever with the broker who have provided a very good service. Easy to contact and helpful, knowledgeable staff. I have though, an issue with Go compare. After entering my details I received the usual comparison list. No problem with this and I proceeded with the City insurance group as this was the best quote. However, I then received notification from Experian that that there had been a large number of credit searches against me. Upon investigation they were all linked to this Go Compare comparison and had the effect of reducing my credit score by a considerable amount. Had I been applying for a mortgage or loan at the same time, this could have had a seriously negative effect - I would therefore be very reluctant to use Go Compare in the future.”

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(Car Insurance) - Posted 10 years ago

“Very good Service”

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(Car Insurance) - Posted 10 years ago

“They were very good”

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(Car Insurance) - Posted 10 years ago

“Very good service , if the renewal quote is reasonable, I will stay.”

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(Van Insurance) - Posted 10 years ago

“Rude staff use bullying tactics and totally unprofessional avoid at all costs one word COWBOYS”

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Posted 10 years ago

“Would defo use them in the future”

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(Van Insurance) - Posted 10 years ago

“Very bad customer service they advertise a price online and when you call them have a higher price. They are bunch of cowboys they don't offer the price they quote online. Very bad service wouldn't recommend anybody. Bunch of jokers”

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Posted 10 years ago

“Awesome company reliable never had problem even when I've had to make a change to claim”

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(Van Insurance) - Posted 10 years ago

“Very professional service. Answered the phone quickly. Dealt with Warren Lewis, I had a problem with my previous insurers. Warrren sorted the problem, came back to me when he said he would after fulfilling what he said he would do. 20% cheaper than my renewal. It couldn't have been easier or clearer. Martin - Nottingham”

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Posted 10 years ago

“Good Morning Could you please tell me when my Car Insurance is up for renewal? Kind Regards Stewart Craig.”

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(Car Insurance) - Posted 11 years ago

“Very good and helpful would recommendto oothers”

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(Car Insurance) - Posted 11 years ago

“fees makers”

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Posted 11 years ago

City Insurance Group is rated 4.6 based on 1,158 reviews