City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.60

4.6 Rating 1,134 Reviews

93 %

of reviewers recommend City Insurance Group

Company Reviews

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Info

4.6

Based on 1,134 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been dealing with City Insurance Group for over 20 years and don't intend to change. They are quick, efficient, and helpful.”

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Posted 6 years ago

Thank you for taking the time to leave your review. We are celebrating our 30th birthday this year and it's brilliant to hear from such a loyal customer! Best regards, City Insurance

Posted 6 years ago

“Value-for-money on-line quote, with everything subsequently processed smoothly and efficiently. I had reason to phone with a query, and they handled my enquiry with professionalism and courtesy.”

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Posted 6 years ago

Dear Mr Cunliffe, Thank you for taking the time to leave your 5 star review. We are very pleased you have had a smooth journey. If you ever need any further assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 6 years ago

“Can’t fault them, they always get me a great deal.”

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Posted 6 years ago

“The Company seems to be a good insurance provider.”

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Posted 6 years ago

“Was disappointed with city insurance needed to transfer insurance onto another van was told it'll cost £85 as a transfer fee even though the new van was less cc..”

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Posted 6 years ago

“Excellent service with competitive rates for van insurance”

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Posted 6 years ago

“Good service no fuss. Being pestered for a review is a pain though....”

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Posted 6 years ago

Dear Mr Lee, Thank you for taking the time to leave your review. Our records show that you were sent one email asking for feedback. If this was not the case we apologise. It is very important for us to receive customer feedback, this helps us to make improvements and maintain our high levels of service. Best regards, City Insurance

Posted 6 years ago

“We have insured our vehicles with this company for probably 20 years and have just received a revised quote based on the book value of the car which was competitive.”

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Posted 6 years ago

“No problems with these guys since joining them, all paperwork and communication in order but I’ve no experience of how good or bad they are in the event of a claim - hence the good rating”

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Posted 6 years ago

“Really good company to deal with Polite and helpful easy to deal with”

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Posted 6 years ago

“Friendly and helpful”

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Posted 6 years ago

“I have been with City Insurance Group for 5 or 6 years now and find their rates very competitive and found the staff very friendly , helpful and efficient and would highly recommend them .”

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Posted 6 years ago

Dear Mr Travers, Thank you for taking the time to leave your positive review. It is great to hear from such a loyal customer and we look forward to finding you further great rates in the future! Best regards, City Insurance

Posted 6 years ago

“Had a quote through a text message, a cover for my van that it was due to end. the price was great! so went on line and signed up with City insurance hassle free. R. Okbi”

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Posted 6 years ago

“The easiest and most efficient insurance company I’ve used in over 30 years of motoring. I hope I never have to use them for making a claim but hopefully they will be just as efficient as they were when I joined. Highly recommend.”

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Posted 6 years ago

Dear Mr Gray, Thank you for taking the time to leave your 5-star review! We hope you won't need to make a claim too, but rest assured we will be ready to help whenever you need it. Best regards, City Insurance

Posted 6 years ago

“The best company. Thx”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“simple clear process easy to follow and understand”

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Posted 6 years ago

“Good service, person was very helpful and all my requirements were met, didn’t take too long which was good”

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Posted 6 years ago

“When I insured my car I got a really good quote. The service I received was top class. I”

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Posted 6 years ago

“Ask for a list of other details once insurance is taken out.No mention of short timescale to do this. No way of providing info until my return home as was away. Policy cancelled,£120 deducted although I sent a email saying documents would follow. Give you seven days to respond. Dvla website doesn't work for numbers required. All documents sent within 21 days but Would not reinstate. Wouldn't trust this company,ombudsman complaint to follow Spend a bit more for a more reputable company”

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Posted 6 years ago

City Insurance Group is rated 4.6 based on 1,134 reviews