City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.61

4.6 Rating 1,158 Reviews

93 %

of reviewers recommend City Insurance Group

Company Reviews

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Info

4.6

Based on 1,158 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“simple clear process easy to follow and understand”

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Posted 7 years ago

“Good service, person was very helpful and all my requirements were met, didn’t take too long which was good”

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Posted 7 years ago

“When I insured my car I got a really good quote. The service I received was top class. I”

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Posted 7 years ago

“Ask for a list of other details once insurance is taken out.No mention of short timescale to do this. No way of providing info until my return home as was away. Policy cancelled,£120 deducted although I sent a email saying documents would follow. Give you seven days to respond. Dvla website doesn't work for numbers required. All documents sent within 21 days but Would not reinstate. Wouldn't trust this company,ombudsman complaint to follow Spend a bit more for a more reputable company”

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Posted 7 years ago

“Really pleased I used City Insurance gave me a great deal on my van insurance can highly reccomend.”

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Posted 7 years ago

“I was told when I bought my insurance there was no need to provide proof of no claims discount. However a week later I was asked to provide proof. And for the next week I was bombarded with both emails and letters at a level that I can only describe as harassement do yourself a favour and get your insurance elsewhere.”

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Posted 7 years ago

Dear Mr Orton, We are very sorry you are unhappy. Sometimes an insurer will request further proof of no claims discount for their records. This is what happened here and as a result, we were obliged to ask you to provide this. Our records show that we sent you 2 emails and 1 letter. We are again sorry for any inconvenience caused by this. Best regards, City Insurance

Posted 7 years ago

“Always happy to help and well mannered.”

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Posted 7 years ago

“Quick, efficient, great value for money. I've used them for two years without any problems at all.”

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Posted 7 years ago

“I have been with the group for many years and have been very satisfied in all these years with my various insurances. Bernd Hapke”

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Posted 7 years ago

“Not at this time.”

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Posted 7 years ago

“Good service.Sometimes have to wait a while before getting through”

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Posted 7 years ago

“No problems. Good efficient quick service”

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Posted 7 years ago

“Found city insurance group on a comparison site easy process price was right as soon as my second car was due for renewal I went straight to City insurance for my quote and again price was right”

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Posted 7 years ago

“Very helpful good value for money.”

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Posted 7 years ago

“Always very friendly and happy to help, explain things.”

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Posted 7 years ago

“Very easy and straight forward, no problems which is good.”

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Posted 7 years ago

“Very helpful in finding a cheaper quote with no hassle”

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Posted 7 years ago

“The service provided was very good - thank you”

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Posted 7 years ago

“Eas& simple to purchase through them. Had a query that was dealt with quickly and efficiently. Recommend”

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Posted 7 years ago

“Very good customer service”

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Posted 7 years ago

City Insurance Group is rated 4.6 based on 1,158 reviews