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City Insurance Group Reviews

4.6 Rating 1,158 Reviews
93 %
of reviewers recommend City Insurance Group
4.6
Based on 1,158 reviews
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Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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Anonymous
Anonymous  // 01/01/2019
Very happy with city insurance Very helpful when I changed my car
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Posted 6 years ago
Dear Mr Keable, Thank you for taking the time to leave your 5-star review. If you ever need any further assistance, please don't hesitate to contact us. Best regards, City Insurance
Posted 6 years ago
Very good apart from one thing. My request for a hard copy of the policy, after agreeing to go ahead and paying, was neither acknowledged or actioned
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Posted 6 years ago
Found on internet gave me a good quote and have had no problems with with this policy
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Posted 6 years ago
Dear Mr Gaisford, Thank you for taking the time to leave your 5-star review. We are very pleased to have found you a good quote! Best regards, City Insurance
Posted 6 years ago
Having bought my insurance and paid for it, I was asked to send over all my information including v5 and driving licence once I did this I was asked 2 more times to send documents as they said they hadn't got it which they had, it was found that there was a very small. Anomalie with the information of my vehicle purchase date and this then made them charge me and extra £69 somethi gnpoinds making my policy more expensive than previous insurance. The customer service wasn't helpful at all and a poor show all round will jot be renewing next year even if they are the best priced
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Posted 6 years ago
Dear Mr Hardy, We are sorry you are not pleased with your policy. Unfortunately the purchase date of your vehicle is a rating factor. Had you entered the correct purchase date in the first place, you would have seen a higher premium. It would have then been your decision whether to take out the policy this rate. Best regards, City Insurance
Posted 6 years ago
So far my experience with City Insurance has been positive - it makes a real difference to be able to talk to someone face-to-face when taking out insurance, and they were able to offer me a policy tailored to meet my specific needs at a reasonable price.
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Posted 6 years ago
Dear Mr Jacob, Thank you for taking the time to leave your 5-star review. If you ever need any assistance, please don't hesitate to pop into the office. Best regards, City Insurance
Posted 6 years ago
Perfect insurance
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Posted 6 years ago
Professional, quality service, efficient and a pleasure to do business with.
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Posted 6 years ago
Dear Mr Hearth, Thank you for taking the time to leave your 5-star review. If you ever need any assistance, please don't hesitate to contact us. Best regards, City Insurance
Posted 6 years ago
No fuss, no nonsense and the best quotation I could find online!
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Posted 6 years ago
great price on van insurance, will recommend to anyone.
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Posted 6 years ago
Dear Mr Astridge, Thank you for taking the time to leave your 5-star review. We appreciate your recommendation! Best regards, City Insurance
Posted 6 years ago
Seamless service of the highest quality for reasonable cost
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Posted 6 years ago
Easy to book on line and helpful staff in office
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Posted 6 years ago
Excellent insurance company
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Posted 6 years ago
Little to say really. Everyone has always been very helpful, efficient, friendly and in some cases, fun!! A test of any broker is, of course, how they handle a claim. I have not made a claim and I hope not to. Keep up the good work and thank you for being there.
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Posted 6 years ago
Dear Mr Knill, Thank you for taking the time to leave your 5-star review! We hope you don't ever have to make a claim too, but please rest assured we will be ready to help whenever you need it. Best regards, City Insurance
Posted 6 years ago
Saved me searching cheaper cover Very happy
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Posted 6 years ago
Very good to deal with very helpful
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Posted 6 years ago
I have always found City Insurance reliable, prompt at renewal times and polite in their dealings. Thank you George
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Posted 6 years ago
Dear Mr Rankin, Thank you for taking the time to leave your 5-star review! We appreciate your loyalty and will aim to find you the very best deal for your next renewal. Best regards, City Insurance
Posted 6 years ago
First class service, good saving on policy and quick to sort out claim. Plan to renew next year.
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Posted 6 years ago
Everything gets sorted out, with no problems.
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Posted 6 years ago
I'm very happy this company, City Incurance Group ,because I've got very good price my car incurance.
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Posted 6 years ago
very helpful and sorted any queries straight away
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Posted 6 years ago
Dear Mr Middleton, Thank you for taking the time to leave your 5-star review. Please don't hesitate to contact us if you need any assistance. Best regards, City Insurance
Posted 6 years ago
City Insurance Group is rated 4.6 based on 1,158 reviews