City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.59

4.6 Rating 1,091 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was unfortunate to get a crack in my windscreen. Reporting it was easy and the service I received to have it repaired was excellent.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“All the staff are knowledgeable, friendly and very helpful. It's a relief to know that, should I have an accident, I shall be given all the advice and assistance I could need.”

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Posted 5 years ago

Dear Mrs Surgenor, Thank you for taking the time to leave your 5-star review! Please don't hesitate to contact us if your ever need any assistance. Best regards, City Insurance

Posted 5 years ago

“Helpful staff, quick and very satisfactory results.”

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Posted 5 years ago

“Great service each time.”

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Posted 5 years ago

“I have only joined City this year Not are they only professional but very helpful with very competitive prices If you need to contact them for any reason it is great that you don’t have to spend 30 minutes waiting for an answer or pressing numerous buttons to speak to a real person!!”

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Posted 5 years ago

Dear Mr Richards, Thank you for taking the time to leave your 5 star review! We are pleased you appreciate our personal service and it is great to hear we found you a competitive price. If you ever need any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Yes service is mint 😁”

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Posted 5 years ago

Dear Mr Beukeslewis, Thank you for taking the time to leave your review, glad you appreciate the service! Best regards, City Insurance

Posted 5 years ago

“Impeccable customer service, very competitive in pricing and extremely helpful when some one tried to steal our car. Recommend them to all my friends. Overall great service.”

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Posted 5 years ago

“i found Jeff very helpful and polite made things easy to understand”

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Posted 5 years ago

“This is the first time that I have use City Insurance, Paul was excellent he explained everything in simple terms and it was a pleasure dealing with him. My documents were e-mailed immediately, brilliant service. The quote was amazing and much cheaper than my renewal offer”

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Posted 5 years ago

Hi Michelle, Thank you for taking the time to leave your 5-star review! It is excellent to receive your positive feedback. If you ever need any assistance with your policy, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“The gentleman who organised my last policy was very helpful providing advise & support”

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Posted 5 years ago

“Very helpful staff. Found me a brilliant deal on my van insurance. Would highly recommend to any one.”

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Posted 5 years ago

“Very easy to deal with , friendly staff ,”

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Posted 5 years ago

“I am more than delighted to recommend people to City Insurance on both home and motor insurance. It might be a marketing tool to emphasis how you can do better for those drivers that were on company policies that find themselves without a NCB”

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Posted 5 years ago

“I have used this group to buy my car insurance for many years. I have always found them to be extremely helpful and accommodating. At renewal time I always check prices from other companies and, when I find one, City Insurance makes every effort to match or beat that price.”

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Posted 5 years ago

Dear Mrs Cafrine, Thank you for taking the time to leave your 5-star review. It is excellent to hear from another loyal customer. Our aim is always to beat any quote and we are delighted to have succeeded for you. Best regards, City Insurance

Posted 5 years ago

“I have used themfor 2 years with regards to my car they have been very reasonable regarding price and service from my experience I would recommend them.”

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Posted 5 years ago

Dear Mr Fickweiler, Thank you for taking the time to leave your positive review. We like to reward loyal customers with a competitive price each year and hope to find you another deal in the future. Best regards, City Insurance

Posted 5 years ago

“They contacted me and advised me by phone. They prepared mi insurance by time. Thanks a lot. Regards, Petia Tcholeva”

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Posted 5 years ago

“Great rates! Great cover! renewal with this insurance company annually is a must!”

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Posted 5 years ago

“Always very helpful and polite staff when I phone up. They know what they are talking about and give very good advice.”

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Posted 5 years ago

“Good services”

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Posted 5 years ago

City Insurance Group is rated 4.6 based on 1,091 reviews