Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,990 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best drinking chocolate ever. Thanks ☺️”

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Posted 4 months ago

Thank you so much! We’re thrilled you think it’s the best drinking chocolate ever. Your kind words made our day. Thank you for your continued support, we really do appreciate it!

Posted 4 months ago

“Chocolates were good, though a little hard to match up with the booklet in some cases. Delivery was fast and arrived on time.”

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Posted 4 months ago

Thank you for your lovely review. Yes we understand the difficulty with sometimes knowing which chocolate is which. With our chocolates being hand decorated, it's difficult for all of our chocolates to look the same every time. It's great to hear they arrived on time too!

Posted 4 months ago

“5 out of 5!! Beautifully crafted, delicious chocolates in eco packaging. If you are after something that is not mainstream and tastes amazing, then this is it!”

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Posted 4 months ago

Thank you for such a wonderful review! We really appreciate your lovely words. We’re delighted to hear that you enjoyed both the taste and the eco-friendly packaging. It’s wonderful to hear that our chocolates stood out as something unique and delicious. Thank you!!

Posted 4 months ago

“The chocolate orange brownie was delicious and a lovely surprise for hubby on Valentine’s Day. We holiday in Swanage every year so it brought a taste of our happy place back to the Midlands. Sorry it was delivered a day late due to tardy Post office.”

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Posted 4 months ago

Thank you for sharing such a lovely story! We’re so happy to hear that the chocolate orange brownie was a hit and brought a little taste of Swanage back with you! It’s wonderful that it made Valentine’s Day extra special for your husband. We’re sorry about the delay with delivery, we completely understand how disappointing that can be, thank you for your understanding.

Posted 4 months ago

“Superb quality chocolates AND ethical trading with original cocoa farmers.”

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Posted 4 months ago

Thank you so much for your kind words! We’re thrilled that you appreciate not only the quality of our chocolates but also our commitment to ethical sourcing. Supporting original cocoa farmers while creating delicious treats is at the heart of what we do, and it’s wonderful to know it resonates with you.

Posted 4 months ago

“Lovely chocolate but the brownies are unreal”

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Posted 4 months ago

We’re so glad you enjoyed them! It’s wonderful to hear that both the chocolates and brownies made such an impression, we put a lot of care into making them truly special. Thank you for your lovely feedback!!

Posted 4 months ago

“Ordered the chocolates and brownie for Valentine's Day, but only the brownie was posted to us. We made contact and the chocolates were sent. The food was excellent as usual and the error quickly rectified, but it missed Valentine's Day and it was a hassle to sort out.”

Helpful Report

Posted 4 months ago

Thank you for your honest feedback. We’re glad to hear that the issue was quickly resolved and that you enjoyed the chocolates and brownie. We’re truly sorry that the delay meant your Valentine’s Day plans were affected, we completely understand how frustrating that must have been.

Posted 4 months ago

“Bought as a valentines gift - recipient didn’t enjoy. Had to buy a replacement”

Helpful Report

Posted 4 months ago

Thank you for sharing your honest experience. We’re very sorry to hear that your Valentine’s gift didn’t hit the mark. We always aim to create chocolates that delight, and it’s disappointing to know this wasn’t the case for your recipient. We acknowledge that, sadly, not everyone will enjoy our chocolates as much as we do. Sorry that it was not the case this time.

Posted 4 months ago

“Superb, outstanding chocolates! Very apparent the care and attention that has gone in to developing each one.”

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Posted 4 months ago

We’re so thrilled by your kind words! It’s wonderful to hear that the care and attention we put into crafting each chocolate stood out to you. Your feedback truly means a lot to us, and we hope to continue delighting you in the future!

Posted 4 months ago

“Chocolates are excellent, you can certainly tell the difference between fresh and those made by others for shelf life.”

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Posted 4 months ago

Thank you so much for your wonderful review! We’re delighted to hear that you noticed the difference in freshness. we take great care to craft our chocolates to be enjoyed at their very best. It’s so rewarding to know that the quality comes through, and we truly appreciate you taking the time to share your experience.

Posted 4 months ago

“Some chocolates a lot smaller than they used to be”

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Posted 4 months ago

Thank you for your feedback. We’re sorry to hear that some of the chocolates didn’t meet your expectations in size. We always strive to maintain consistency and quality, so we really appreciate you letting us know.

Posted 4 months ago

“Bought as present, girlfriend loved the flavours and thought the choices in the box were ideal.”

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Posted 4 months ago

We’re so thrilled to hear that your gift was a successt! It’s wonderful to know that your girlfriend enjoyed the flavours and that the selection in the box was just right. Thank you for choosing us for such a special treat!!

Posted 4 months ago

“We had out first ever little box of Chococo chocolates to test them out and they were , in general, delicious. However , in a box of 9, we were a bit disappointed to find that 2 were coffee-based (which we don't like....and I imagine, others might agree) so giving it 3 stars for variety.”

Helpful Report

Posted 4 months ago

Thank you for sharing your honest feedback. We’re glad to hear that, overall, you enjoyed the chocolates! We truly appreciate your note about the coffee-flavoured ones we understand that everyone’s tastes are different, and we’ll take this on board as we consider future assortments.

Posted 4 months ago

“Beautiful chocolates, obviously made with love, great flavours, beautifully packaged and delivered quickly. Thank you!”

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Posted 4 months ago

We’re so grateful for your kind words! It’s wonderful to hear that you enjoyed the flavours, and speedy delivery. Knowing that our chocolates brought you joy and that the love we put into making them came through truly makes our day. Thank you for taking the time to share your experience!

Posted 4 months ago

“Really nice selection of high quality chocolates, beautifully packaged. I especially liked the honey ones.”

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Posted 4 months ago

Thank you for sharing your feedback with us! We’re so pleased you enjoyed the selection and appreciated the packaging; we put a great deal of care into both. It’s wonderful to know the honey chocolates were a particular favourite!

Posted 4 months ago

“Beautifully presented, delicious chocolate”

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Posted 4 months ago

We truly appreciate you taking the time to share your thoughts. It’s wonderful to hear that you enjoyed both the presentation and the chocolate itself. Thank you for your lovely feedback, and we hope to see you again soon!

Posted 4 months ago

“Lovely chocolates, beautiful packaging and helpful service from the team. A great experience and lovely to find a new source of yummy chocolates!”

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Posted 4 months ago

Thank you so much for your kind words! We’re delighted to hear that you enjoyed the chocolates and appreciated the packaging and service from our wonderful team. It means a lot to us that you chose to try us and had such a positive experience!

Posted 4 months ago

“Really delicious chocolates beautifully made and presented.good to support a small company as well”

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Posted 4 months ago

We really appreciate your kind words. We're super glad you enjoyed the chocolates. Thank you for supporting us!

Posted 4 months ago

“Really delicious chocolates, a lovely treat. Great to have some classics along with a nice mix of different and unusual flavours to try.”

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Posted 4 months ago

We really appreciate your lovely review, thank you! It's great to hear you enjoyed the variety of chocolates in your Valentines Box!

Posted 4 months ago

“Ordered Valentines Day chocolates as a gift and they arrived on 17/2. So quite pointless really. Chocolates were nice but not as good as some other local chocolatiers.”

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Posted 4 months ago

Thank you for your review. We're sorry there was a delay with Royal Mail's delivery to you, that was out of our control. However, we did still refund your shipping as an apology.

Posted 4 months ago

Chococo is rated 4.8 based on 8,990 reviews