Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,540 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,540 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Truly gorgeous chocolate, well, well worth it. Shame my mother has already eaten them all - before Christmas :-)”

Helpful Report

Posted 15 hours ago

“I bought the "Classic Advent Calendar" from Chococo for a friend for the run up to Christmas. Using their website was a breeze & the calendar was off & posted by them very quickly. My friend appreciates good chocolate & has been saying that it not only tastes fantastic, but the selection of flavours in the box is pretty creative & wonderful. The packaging itself is classy & a feast for the eyes. I think she's going to be a repeat customer with Chococo from now on. I haven't tasted the chocolate myself, but I've been getting rave reviews on the gift.”

Helpful Report

Posted 18 hours ago

“The chocolates were delicious with many unique flavours - beautifully presented in a stylish box. The only trouble is I struggled to identify what each one was as there’s so many similar designs due to huge library they feature in each box. So I’ll only be buying the boxes where I know exactly what’s in each box in future.”

Helpful Report

Posted 23 hours ago

“Chocolates delicious as always. However do not think the extra expense of the doors on the advent calendar is worth it. As it comes with a menu it’s not like it’s a surprise. Probably won’t purchase again next year at that price point.”

Helpful Report

Posted 1 day ago

“Lovely chocolates and especially brillant as each day is different! I have been enjoying comparing to the back images and my partner and I trying to figure out which it is before checking the answer sheet - though the names have been different which is confusing. Only 4 stars as unfortunately one of my chocolates was crushed and the runny caramel stuck to the inside of the window. The doors themselves have not ripped perfectly open however not as bad as revealing other windows. I will definitely be buying next year's version - I hope by then teething issues with the first years version will be improved. It would also be nice to have some white chocolate and more milk chocolates (or oat m!lk).”

Helpful Report

Posted 1 day ago

“Bought the chocolate snowmen for family as we all like this chocolate. Fast and safe delivery No complaints”

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Posted 1 day ago

“Excellent chocolates”

Helpful Report

Posted 1 day ago

We're really glad to hear you enjoyed the chocolates! Thanks for taking the time to leave a kind review.

Posted 1 day ago

“quite difficult to work out which chocolates are which from the diagram, the patterns on top of the chocolates are all very similar and the colours don't tend to match the diagram very well.”

Helpful Report

Posted 1 day ago

“Excellent service. The products I bought are amazing!! Thank you”

Helpful Report

Posted 1 day ago

We're really glad to hear you had a great experience and that you enjoyed the products! Thanks for taking the time to share such a positive review.

Posted 1 day ago

“Advent calender - Improve packaging to stop ripping into other numbers. Chocolate was great though :)”

Helpful Report

Posted 1 day ago

We're really glad to hear you've enjoyed our chocolate! This year was our first time producing a 'traditional door advent calendar' so we expected some improvements could be made. Thank you for your feedback!

Posted 1 day ago

“They were perfectly fine, but we were expecting something a bit more for £50 inc delivery to be honest.”

Helpful Report

Posted 1 day ago

Thank you for taking the time to share your honest feedback and we’re sorry to hear our chocolates didn’t quite live up to your expectations. Many of our filled chocolates have won awards, and we have a lot of loyal fans, but if they're not for you, then we understand that we can't win them all!

Posted 1 day ago

“Chocs very good”

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Posted 1 day ago

We're really happy to hear you enjoyed our chocolates! Thank you for your review.

Posted 1 day ago

“Advent calendar assembled incorrectly with guide not corresponding. Doors also very stiff.”

Helpful Report

Posted 1 day ago

Thank you for your review. We're disappointed to hear that you Calendar was assembled incorrectly. If you had contacted us we would've been more than happy to let you know the correct way round it should've been.

Posted 1 day ago

“I'd score the chocs themselves 5/5, great selection of really interesting and different flavours Knocking a star off as you get a random assortment of what they are making at the moment, and a card of the full range - means you have to find the chocs you've got from a bigger 2 sided card. The markings aren't that clear and it's a bit of a faff, so much so we've taken to random pot lucking them !”

Helpful Report

Posted 1 day ago

Thank you for your kind and honest feedback. We understand your point regarding the assortment of chocolate. Hopefully at some point in the future we're able to offer a customisable box in which you can choose your own, like we do in our Chocolate Houses.

Posted 1 day ago

“great company, great service, lovely chocolates!”

Helpful Report

Posted 1 day ago

Thank you for such a kind review. We're so happy to hear you enjoy our chocolates and are happy with the service we provide!

Posted 1 day ago

“Very nice chocolates”

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Posted 1 day ago

Thank you for your kind review. We’re so glad you enjoyed our chocolates.

Posted 1 day ago

“Delicious, sustainable packaging, not cheap but that’s what you pay for really good, properly sustainable chocolate.”

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Posted 1 day ago

Thank you for your kind review. We’re so glad to hear you enjoy the delicious chocolate and our sustainable nature!

Posted 1 day ago

“Present to me and my husband every Christmas and Birthday...Chocolates and Brownies. Best ever! Great delivery. Thankyou”

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Posted 1 week ago

Thank you for sharing such a lovely review. We’re so glad our chocolates and brownies are part of your celebrations and that you’re happy with the delivery as well.

Posted 1 day ago

“We've treated ourselves to some Chococo chocolates for the last couple of Easters and have tried their advent calendar for this first time this year. Honestly the best quality and most interesting chocolates out there at the moment!”

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Posted 1 week ago

Thank you for your lovely review. We’re thrilled to hear you’ve enjoyed Chococo chocolates and that the advent calendar has been a first for you this year. Your kind words mean a lot to us.

Posted 1 day ago

“Excellent customer service when my order arrived cracked by shipping. Replacement quickly sent with no quibble. Delicious chocolate too - would highly recommend”

Helpful Report

Posted 2 weeks ago

Thank you for your honest review! Our great Customer Care team will always try to do our very best to help and support our customers when needed. Thank you for recognising this and for taking the time to leave such a kind review.

Posted 6 days ago

Chococo is rated 4.8 based on 8,540 reviews