Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,017 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really delicious chocolates. Great variety of flavours. Looking forward to next month's selection.”

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Posted 1 day ago

“excellent”

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Posted 5 days ago

“My coeliac friend is very happy with her gift”

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Posted 5 days ago

“Tasty high quality chocolate, superb customer service, fast dispatch and delivery. Will definitely order more in future 😋”

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Posted 1 week ago

“After trying a store-bought pack, I was really impressed, so I decided to order some more. Overall, I was pretty happy with the quality and they did taste nice. However, I found some of the chocolates quite difficult to identify, and there seemed to be some inconsistency in size, with certain chocolates noticeably smaller than others despite being the same variety. I also ordered two separate boxes, but the selection in each was almost identical, which was a little disappointing as I had hoped for more variety. The quality is undoubtedly good and the chocolates taste nice, but based on the points above, I probably wouldn’t order again.”

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Posted 1 week ago

“I ordered during the heatwave and was advised that you were not dispatching chocolate during that period. As this would mean missing the person’s birthday that I was buying the chocolate for I requested the order be cancelled. This was done promptly and I received the refund of my payment very quickly.”

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Posted 1 week ago

Thank you for your kind review. We really appreciate your understanding during what has been a very difficult time for us! We're glad to hear the team resolved the issue for you, and made the process as easy and quick as possible.

Posted 1 week ago

“Beautiful chocolates. I have had several orders for birthdays and have been delighted. Very thoughtfully handled and packaged during the recent heatwave - my order was held back, as agreed with me, pending the return of cooler temperatures, and I was kept informed of the revised delivery timings.”

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Posted 1 week ago

Thank you for your lovely review! We really appreciate your comments regarding how we handled your order surrounding the heatwave! Thank you for taking the time to leave your review!

Posted 1 week ago

“Beautiful chocolates, so scrummy. Delicious summer flavours. What also is good about Chococo is that the boxes are not wasteful. They are not full of plastic and air. Well done for thinking of the planet as well as making me very happy.”

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Posted 1 week ago

Thank you for your kind review! We’re delighted you enjoyed the chocolates and the summer flavours, and that you appreciate our packaging and care for our planet!

Posted 1 week ago

“Lovely box of chocs sent as a present, arrived in good time, recipients were very pleased.”

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Posted 1 week ago

Thank you for your lovely review. We’re glad the box of chocolates arrived in good time and that the recipients were pleased!

Posted 1 week ago

“Absolutely love this chocolate! Delicious and thoughtful flavours, amazing milk chocolate, and make excellent gifts. Fast delivery, plastic-free packaging and an ethical supply line. What's not to like? Big fan!”

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Posted 1 week ago

Thank you for your wonderful review! We’re thrilled you enjoyed the delicious, thoughtful flavour. It's great to hear the fast delivery, plastic-free packaging, and ethical supply line resonated with you. We appreciate you being a big fan!

Posted 1 week ago

“Fish and chips Seeds and nuts Free orange chocolate One item for someone with a dairy allergy All absolutely delicious What’s not to love Delivered in good time”

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Posted 1 week ago

Thank you for sharing your thoughts! Great to hear everything was delicious and delivered in good time, and that there was something suitable for a dairy allergy. Thank you!

Posted 1 week ago

“This was actually a gift to Shirley, who joked about your, will keep for eight weeks, as it was so delicious it would be lucky if it lasted eight days! Thank you”

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Posted 1 week ago

Thank you for sharing this lovely moment. We’re glad Shirley enjoyed the chocolates and that they were so delicious!

Posted 1 week ago

“The purchase was a birthday gift, and because your product was tried last Christmas, my daughter, whose birthday it was, smiled with delight even before taking a single bite. That was an expression of confidence in your products.”

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Posted 1 week ago

Thank you for sharing this lovely review. We’re so glad your daughter enjoyed the chocolates and that they brought a smile, that means a lot to us. Thank you for taking the time to leave this review!

Posted 1 week ago

“My son and his girlfriend were thrilled to peices with the slab. She is from new Zealand and said this was the best she'd tasted outside of there! This was very gratefully received and enjoyed. Thankyou for the personalisation too. Arrived when requested in perfect condition despite the hot weather.”

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Posted 2 weeks ago

Thank you for your lovely review! We’re thrilled to hear your son and his girlfriend enjoyed the slab, and that your guest from New Zealand thought it was the best she's tried away from home! We're so glad it arrived in perfect condition despite the heat!

Posted 1 week ago

“The chocolates were a birthday gift for a friend who really loved them. I was impressed that the company took the time to email and say delivery was on hold due to the hot weather - that level of care is appreciated.”

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Posted 2 weeks ago

Thank you for your lovely review! We're glad the recipient enjoyed the chocolates and appreciated the delivery hold due to the hot weather, it's been a nightmare!

Posted 1 week ago

“have had fab boxes of chocolate when in swanage, from the store. was really disappointed with online ordering as was sent a box with multiple of the same chocolates (mainly nutmeg flavour which is an aquired taste), and felt that the price paid was way too high for the product i received. I thought - they are trying to get rid of chocolates that are near sell by date.”

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Posted 2 weeks ago

“Ordered the summer box and a few other items as a birthday gift, were all loved! Very high quality chocolates.”

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Posted 2 weeks ago

Thank you for your lovely review! We’re really glad the summer box and the other items were loved and that you’re happy with the quality of the chocolates!

Posted 2 weeks ago

“Really great every time, you take risks changing things and still the quality is very high. Top marks.”

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Posted 2 weeks ago

Thank you for your kind feedback! We’re really glad you feel the quality stays high even with changes, and appreciate the top marks!

Posted 2 weeks ago

“Recipient, susan, was very pleased with her lovely chocolates”

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Posted 3 weeks ago

Thank you for sharing this! We’re so glad Susan enjoyed the chocolates.

Posted 2 weeks ago

“Sadly not keen on your new soft centre flavour mixes. I prefer single fruit flavours not weird combinations which tasted, as we say up north “neither nowt nor summat”. A shame as your milk chocolate is lovely.”

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Posted 3 weeks ago

Thank you for taking the time to leave your honest review. Sorry to hear the new soft centre flavours aren’t to your taste. We appreciate you sharing that you prefer single fruit flavours and that you enjoy the milk chocolate.

Posted 1 week ago

Chococo is rated 4.8 based on 9,017 reviews