Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Chococo Reviews

4.8 Rating 7,762 Reviews

94 %

of reviewers recommend Chococo

Company Reviews

Product Reviews

4.8

Based on 7,762 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 7th April 2024

Chococo 5 star review on 2nd April 2024

Chococo 5 star review on 30th January 2024

Chococo 5 star review on 30th January 2024

Chococo 5 star review on 2nd December 2023

Chococo 5 star review on 22nd October 2023

Chococo 5 star review on 15th October 2023

133

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very insensitive to send request for a review after failing to deliver an order of Easter eggs to my grandchildren. Hopefully a refund will turn up as promised. But doesn’t really mitigate and now you seek praise?”

Posted 1 year ago

Sorry that our review invitation offended; they're sent out automatically around 10 days after orders are despatched. We send out invites for customers to place honest reviews, not just praise.

Posted 1 year ago

“Egg came smashed up on easter. Very disappointed 3 year old.”

Posted 1 year ago

We're really sorry to hear this; we don't want any of our customers to be unhappy but especially not the small ones. We'd never knowingly send out damaged items and have used our plastic-free packaging for a couple of years with only a very small number of issues, which are more to do with how the eggs are handled in transit. We haven't received any direct communication from you about the damage and are disappointed that you didn't let us know about this directly when we might have been able to do something about it. We do hope that the chocolate was still a pleasure to eat despite its less-than-perfect appearance.

Posted 1 year ago

“Very, very poor service. Dispatched my order to the wrong address, then ignored several emails asking them to correct their order.”

Posted 4 years ago

“This chocolate was for my wife, she normally has 100% chocolate from hotel Chocolate- in comparison yours is very poor in both taste and texture, + it is far more expensive- will not be buying again.”

Posted 5 years ago

“exellent tasting chocolate, melts smoothly on the tongue and flavour lasts. wonderful customer services that help with an order at short notice caring for the planet with packaging. i send gifts i choose individually and chococo take the care to present them all in a giftbox.my love of chococo started when my friend sent me a gift a few years ago,so i repay the thought by choosing new chocsfor her to try. ive also sent a giftcard for my friend to pick her own in a chococo shop near her in dorset.”

Posted 1 month ago

Thank you, we're it's great to hear how much you love both our chocolates, our service and our ethos. Thanks for being part of the Chococo family and for sharing the Chococo joy 💗️

Posted 1 month ago

“Absolutely delicious and original chocolates which I would have given a 5* rating if we could have got the chocolates out of their boxes without using tooth picks or similar”

Posted 3 months ago

Thank you, we're so thrilled that you love our chocolates. A handy hint for chocolate extraction is to lift out the cardboard grid dividers which hold the chocolates in place. We put this little tip on our boxes and menus, so sorry if you missed it, but using toothpicks is an inventive alternative 😁️

Posted 3 months ago

“Perfect gift! The recipient was delighted!”

Posted 6 months ago

Thank you for sharing the Chococo joy 💗️

Posted 6 months ago

“Was in desperate need of potty treats for successful poos and pees (in the potty). These pots of chocolate drops are perfect. Caramelised white chocolate drops for pees and 47% Colombian for poos ... our success rate has gone up, and I'm owing it all to how wonderfully scrumptious these chocolates are.”

Posted 6 months ago

😁️😁️😁️ Pots of choc drops for the potty! Well that's a new one for our marketing team to run with. Well done with your genius rewards! 😁️😁️😁️

Posted 6 months ago

“Swift delivery, interesting packaging and a great selection bag full of clever chocolates.”

Posted 6 months ago

Thanks for loving our Assorted Festive Chocolate Hamper Bag 💗️

Posted 6 months ago

“All chocolates bought as gifts. The fish and chips were met with sheer delight by my Granddaughter who thought she was really getting a fish supper. I managed to pinch a chip and the chocolate was delightful 🤗”

Posted 6 months ago

Thanks for gifting Chococo 🎁️

Posted 6 months ago

“Good quality and much enjoyed by 2 chocoholics”

Posted 6 months ago

Thank you 💗️

Posted 6 months ago

“The chocolates were well packaged in a sturdy box and arrived very quickly They had a long best before date,well into 2024 As always, the quality was excellent”

Posted 6 months ago

Thank you! Our festive collections this year are longer lasting so you can enjoy them well into the new year 💛️

Posted 6 months ago

“I visit chococo in Swanage whenever I go there. My grown up children & my Grandson love it,so I thought I'd surprise them with some gifts for Christmas from chococo. Was so pleased when they arrived shortly after placing the order.They are fabulous & Im sure will be very much enjoyed. Thank you chococo.”

Posted 6 months ago

Thank you for making your family part of the Chococo family 💗️

Posted 6 months ago

“They look great but they are both Hallowe'en presents so they are still intact and in their boxes.”

Posted 6 months ago

Oooooh .... spooky! We're suuuuuurrrrre they'll be hauuuuuuntingly fabulous 🎃️👻️💀️

Posted 6 months ago

“Fantastic chocolates, very well packaged and rapid delivery!”

Posted 6 months ago

Thanks, that's fab to hear 💛️

Posted 6 months ago

“Great high percentage chocolate bars and drinking cocoa.”

Posted 6 months ago

Thank you!

Posted 6 months ago

“Wonderful chocolates and excellent customer service”

Posted 6 months ago

Thanks so much 💗️

Posted 6 months ago

“Very nice website interface and very user-friendly! Delivery was so fast too!”

Posted 6 months ago

So glad to hear everything was a breeze, thank you!

Posted 6 months ago

“Delicious chocolates, beautifully presented and arrived promptly. Thank you!”

Posted 6 months ago

Thanks for your great feedback 💛️

Posted 6 months ago

“Brought it as a birthday gift for a friend. Chocolate box was well presented”

Posted 6 months ago

Thank you 💛️

Posted 6 months ago

«
1
2
3
4
5
»

Chococo is rated 4.8 based on 7,762 reviews