Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,017 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Congratulations on your efforts. I heard about you on Wake Up to Money. Lovely chocolate, but still very sweet for me. I look forward to when you can produce 85% chocolate , then I will gorge on it!!!! Thank you. Hope your business goes from strength to strength .”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review, Philippa! We’re thrilled you heard about us on Wake Up to Money and that you enjoyed the chocolate. Wishing you all the best and hope you’ll visit us again soon.

Posted 5 months ago

“I ordered 2 boxes on behalf of my sister, I'm a regular customer of the Exeter shop. My Mum & sister are having a tough time and this was a little treat to cheer them up a bit. They were really pleased. Choc delivery by Royal Mail a bit chaotic but not too long to wait for them and the beautiful packaging and look of the chocs was appreciated as much as the taste. Thank you, Shelley Tobin❤️”

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Posted 5 months ago

Thank you for a wonderfully kind review! We're happy to hear you thought of us when looking to cheer up your family! We're pleased to know the chocolates were received well. We really appreciate your support.

Posted 5 months ago

“Incredible chocolates (though a little tricky to work out which chocolate is which from the little booklet as they don’t really look like the ones in the pictures… A great sign that they are all handmade though!).”

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Posted 5 months ago

Thank you so much for the lovely review. We’re really happy to hear you enjoyed the chocolates. We appreciate your note about the booklet, yes the key indicator that they're handmade!

Posted 5 months ago

“Heard the passion of member of team on Radio 5 To produce good chocolate”

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Posted 6 months ago

Thank you so much for the lovely review. We’re thrilled you could hear Claire's passion for chocolate! We really care about making great chocolate!

Posted 5 months ago

“Chocolate to die for! Went for the dark chocolate pistachio and raspberry, really interesting combination.”

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Posted 6 months ago

Thank you so much for the wonderful review. We’re thrilled you enjoyed the dark chocolate pistachio and raspberry, what a fantastic combination!

Posted 5 months ago

“Lovely products that arrived on time. Will buy from again”

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Posted 6 months ago

Thank you so much for the lovely review. We’re glad your order arrived on time. Thank you for the continued support!

Posted 5 months ago

“Great service, hope my mum will love them :)”

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Posted 6 months ago

Thank you so much! It's great to hear you had a great service experience. Fingers crossed your mum loves them as well!!

Posted 6 months ago

“The best drinking chocolate ever. Thanks ☺️”

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Posted 6 months ago

Thank you so much! We’re thrilled you think it’s the best drinking chocolate ever. Your kind words made our day. Thank you for your continued support, we really do appreciate it!

Posted 6 months ago

“Chocolates were good, though a little hard to match up with the booklet in some cases. Delivery was fast and arrived on time.”

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Posted 6 months ago

Thank you for your lovely review. Yes we understand the difficulty with sometimes knowing which chocolate is which. With our chocolates being hand decorated, it's difficult for all of our chocolates to look the same every time. It's great to hear they arrived on time too!

Posted 6 months ago

“5 out of 5!! Beautifully crafted, delicious chocolates in eco packaging. If you are after something that is not mainstream and tastes amazing, then this is it!”

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Posted 6 months ago

Thank you for such a wonderful review! We really appreciate your lovely words. We’re delighted to hear that you enjoyed both the taste and the eco-friendly packaging. It’s wonderful to hear that our chocolates stood out as something unique and delicious. Thank you!!

Posted 6 months ago

“The chocolate orange brownie was delicious and a lovely surprise for hubby on Valentine’s Day. We holiday in Swanage every year so it brought a taste of our happy place back to the Midlands. Sorry it was delivered a day late due to tardy Post office.”

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Posted 6 months ago

Thank you for sharing such a lovely story! We’re so happy to hear that the chocolate orange brownie was a hit and brought a little taste of Swanage back with you! It’s wonderful that it made Valentine’s Day extra special for your husband. We’re sorry about the delay with delivery, we completely understand how disappointing that can be, thank you for your understanding.

Posted 6 months ago

“Superb quality chocolates AND ethical trading with original cocoa farmers.”

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Posted 6 months ago

Thank you so much for your kind words! We’re thrilled that you appreciate not only the quality of our chocolates but also our commitment to ethical sourcing. Supporting original cocoa farmers while creating delicious treats is at the heart of what we do, and it’s wonderful to know it resonates with you.

Posted 6 months ago

“Lovely chocolate but the brownies are unreal”

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Posted 6 months ago

We’re so glad you enjoyed them! It’s wonderful to hear that both the chocolates and brownies made such an impression, we put a lot of care into making them truly special. Thank you for your lovely feedback!!

Posted 6 months ago

“Ordered the chocolates and brownie for Valentine's Day, but only the brownie was posted to us. We made contact and the chocolates were sent. The food was excellent as usual and the error quickly rectified, but it missed Valentine's Day and it was a hassle to sort out.”

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Posted 6 months ago

Thank you for your honest feedback. We’re glad to hear that the issue was quickly resolved and that you enjoyed the chocolates and brownie. We’re truly sorry that the delay meant your Valentine’s Day plans were affected, we completely understand how frustrating that must have been.

Posted 6 months ago

“Bought as a valentines gift - recipient didn’t enjoy. Had to buy a replacement”

Helpful Report

Posted 6 months ago

Thank you for sharing your honest experience. We’re very sorry to hear that your Valentine’s gift didn’t hit the mark. We always aim to create chocolates that delight, and it’s disappointing to know this wasn’t the case for your recipient. We acknowledge that, sadly, not everyone will enjoy our chocolates as much as we do. Sorry that it was not the case this time.

Posted 6 months ago

“Superb, outstanding chocolates! Very apparent the care and attention that has gone in to developing each one.”

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Posted 6 months ago

We’re so thrilled by your kind words! It’s wonderful to hear that the care and attention we put into crafting each chocolate stood out to you. Your feedback truly means a lot to us, and we hope to continue delighting you in the future!

Posted 6 months ago

“Chocolates are excellent, you can certainly tell the difference between fresh and those made by others for shelf life.”

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Posted 6 months ago

Thank you so much for your wonderful review! We’re delighted to hear that you noticed the difference in freshness. we take great care to craft our chocolates to be enjoyed at their very best. It’s so rewarding to know that the quality comes through, and we truly appreciate you taking the time to share your experience.

Posted 6 months ago

“Some chocolates a lot smaller than they used to be”

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Posted 6 months ago

Thank you for your feedback. We’re sorry to hear that some of the chocolates didn’t meet your expectations in size. We always strive to maintain consistency and quality, so we really appreciate you letting us know.

Posted 6 months ago

“Bought as present, girlfriend loved the flavours and thought the choices in the box were ideal.”

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Posted 6 months ago

We’re so thrilled to hear that your gift was a successt! It’s wonderful to know that your girlfriend enjoyed the flavours and that the selection in the box was just right. Thank you for choosing us for such a special treat!!

Posted 6 months ago

“We had out first ever little box of Chococo chocolates to test them out and they were , in general, delicious. However , in a box of 9, we were a bit disappointed to find that 2 were coffee-based (which we don't like....and I imagine, others might agree) so giving it 3 stars for variety.”

Helpful Report

Posted 6 months ago

Thank you for sharing your honest feedback. We’re glad to hear that, overall, you enjoyed the chocolates! We truly appreciate your note about the coffee-flavoured ones we understand that everyone’s tastes are different, and we’ll take this on board as we consider future assortments.

Posted 6 months ago

Chococo is rated 4.8 based on 9,017 reviews