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Chococo Reviews

4.8 Rating 7,808 Reviews

94 %

of reviewers recommend Chococo

Company Reviews

Product Reviews

4.8

Based on 7,808 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 7th April 2024

Chococo 5 star review on 2nd April 2024

Chococo 5 star review on 30th January 2024

Chococo 5 star review on 30th January 2024

Chococo 5 star review on 2nd December 2023

Chococo 5 star review on 22nd October 2023

Chococo 5 star review on 15th October 2023

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter said that the chocolate was so nice and she loved the sea creatures in the design. Unfortunately the egg was damaged in transit but that didn't affect her enjoyment of the taste.”

Posted 4 days ago

We're so glad to hear that your daughter loved the chocolate and our design. However, we're so sorry to hear the egg arrived broken. This is really sad and clearly disappointing, and certainly not how we want our lovely chocolate to arrive. All our chocolate gifts are despatched in perfect condition as we take the utmost care in wrapping them, but if any items are unfortunately broken in transit, we would always recommend that you contact us as soon as possible after receipt, or within 2 weeks of a key gifting event (such as Valentine's Day, Easter or Christmas) so we can try to rectify it for you. We're very happy that the chocolate was still a pleasure to eat despite its less-than-perfect appearance, and we hope that you'll come back soon.

Posted 3 days ago

“Very nice chocolate. Defintely a cut above but really would be nice if it was a big bigger.”

Posted 5 days ago

Thank you, we're so pleased that you enjoyed our chocolate. Our Milk Chocolate Ocean Egg was also available in a Giant size - 400g vs the regular 175g. You'll have to choose one of those next year 😉️

Posted 3 days ago

“A present for my Dino loving niece, expensive gor what they were but worth it as an easter treat and the look on her face”

Posted 1 week ago

Thanks for gifting Chococo and we're thrilled to hear that your niece loved her chocolate dinos 💛️

Posted 3 days ago

“No thanks.”

Posted 1 week ago

👍️

Posted 3 days ago

“Chocolate is really lovely. Unfortunately the Easter egg was broken on opening. I don’t think this was Chococo’s fault, probably more to do with the delivery”

Posted 1 week ago

Thank you, we're so glad that you loved the chocolate, but we're sorry to hear it was broken when you opened it. All our chocolate is packed and despatched perfect condition. We have used a plastic-free packaging format for our Easter eggs for a number of years with only a tiny number of issues which are more to do with how the eggs are handled in transit rather than the fault of the packaging. If any items are unfortunately broken, please contact us as soon as possible after receipt so that we can try and put it right for you.

Posted 3 days ago

“They were a present”

Posted 1 week ago

Great 👍️

Posted 3 days ago

“I had the Giant Dinosaur Easter Egg delivered straight to my nephew's house so I didn't get to see it. However, I don't think it should have been advertised as Giant. It was, indeed, almost twice the size of an ordinary Easter egg and twice the weight, so it was larger than the average Easter Egg. However I have seen much bigger eggs in the shops. I think the word Giant was a tad misleading. I'm not sure that the taste, nor the fossils have been commented on yet by the recipient, but I expect it will be good!”

Posted 1 month ago

Twice the size and twice the weight is pretty giant to us, and nearly half a kilo of chocolate is pretty mega too! All of our eggs showed the size and weight on the website, so we're a bit baffled about this tbh. But hopefully your nephew loved his egg, the fossils inside, and most importantly the chocolate.

Posted 1 month ago

“Packaging was eco friendly with no plastic or foil. Decoration of egg was beautiful and the dinosaurs and sea creatures inside were lovely. The honeycomb filled egg was more tasty that the all chocolate ones.”

Posted 1 month ago

Thank you, we're so glad you loved our eggs and found the honeycombe egg super-delish!

Posted 1 month ago

“Quite expensive, but the eggs looked amazing and there were no non food substances in the ingredients list. I can't comment on taste as they were gifts for my grandchildren, but they disappeared quite fast!”

Posted 1 month ago

Thank you. All of our Easter eggs are individually handcrafted from slave-free & ethically sourced chocolate, hand-painted by our Chocolate Artists with natural colours, then carefully hand-packed into plastic-free packaging, so you can see why they're worth every penny.

Posted 1 month ago

“I shopped with Chococo mainly because of their great vegan chocolate range that wasn’t only dark chocolate, but a good selection of creamy and flavoured chocolate too! They did not disappoint. Delivery was super quick, no issues or delays.”

Posted 1 month ago

Thank you 💛️

Posted 1 month ago

“The chocolate egg was of a really good qaulity and looked amazing. I felt it was quite expensive for what it was, but with the first time purchase money off deal it was okay.”

Posted 1 month ago

Thank you. Handcrafted from our 2023 Gold Great Taste award-winning, slave-free & ethical signature 47% Colombia origin milk chocolate, this egg is studded with mini milk chocolate turtles and starfish inside. Outside, the shell is hand-painted by our Chocolate Artists with naturally coloured ‘waves’ for a truly magical finish. Top that off with hand packing into plastic-free packaging and you can see why it's worth every penny.

Posted 1 month ago

“Lovely chocolates but miss my old favourites”

Posted 1 month ago

So glad you love our chocolates and please do let us know the old favourites that you miss. Our boxes are made up from a curated mix of our resident hero chocolates, latest award-winners, limited edition seasonal favourites and any new creations from our chocolate kitchen, so we'd love to hear about your lost loves 💗️

Posted 1 month ago

“Nice presentation, something different than mass-produced commercial brands. The dark chocolate was very good. Did not enjoy the milk chocolate so much, had a strange bitter taste to it, but not in a good way as in the dark chocolate. The honeycomb was fantastic though.”

Posted 1 month ago

Thank you, we're so pleased you enjoyed our Easter eggs. We're sorry to hear that you didn't enjoy the milk chocolate as much though. Our 47% Colombia Origin Milk Chocolate is a 1 Star Gold Great Taste Award 2023 winner. It's produced in Colombia exclusively for us with rich and creamy cocoa and bright top notes, it's made with Fino de Aroma cocoa beans and just 30% added sugar.

Posted 1 month ago

“Thought it was a scam didn’t get a confirmation email, mum loved the chocolate though. Definitely not a scam though.”

Posted 1 month ago

We're so pleased that your Mum loved the chocolate. We're a little confused as to why you might have thought placing an order with us was a scam, and are a little alarmed to read that on a review of us! We've checked your order and can see that a confirmation email was sent to you; perhaps it landed in your spam/junk/clutter box? You should also have received a 'Chocs Away' email from us when your order left us, as well as tracking updates by email or text from Royal Mail, so we're very sorry if none of this reached you.

Posted 1 month ago

“Thèse are Lovely chocolates But very expensive and don't represent good value, I paid nearly £21 for 16 chocolates. There are other upmarket brands where you would get a lot more chocolates for that money.”

Posted 1 month ago

Thank you we're so glad you loved our chocolates. Our delicious raisetrade chocolate is sustainable, slave free & ethical and our chocolates are hand-crafted, hand-decorated and hand packed into planet friendly, plastic-free packaging. Not all other 'upmarket' brands do this! We think they're worth every penny.

Posted 1 month ago

“Not tried yet as they are for presents but packaging and service excellent. Will probably recommend”

Posted 2 months ago

Thank you 💛️

Posted 1 month ago

“The chocolate was good but the packaging was inadequate and the egg arrived broken in several pieces”

Posted 2 months ago

Oh no, we're sorry to hear this. We have used our plastic-free packaging format now for a couple of years with only a tiny number of issues which are more to do with how the eggs are handled in transit rather than the fault of the packaging. Our lovely Customer Care team are on hand to help with any delivery issues - just give them a call or drop them an email and they'll do all they can to put this right for you.

Posted 2 months ago

“Chocolates arrived in good time for Valentine's Day gift for my wife. It's her favourite brand so greatly appreciated.”

Posted 2 months ago

Thanks, that's fab to hear!

Posted 2 months ago

“Attractive box of chocolates, arrived quickly and website offered a good selection.”

Posted 3 months ago

Thank you!

Posted 2 months ago

“Lurvely Chocolates”

Posted 3 months ago

Thank youuuuu!

Posted 3 months ago

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Chococo is rated 4.8 based on 7,808 reviews