Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,017 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All products were delicious as alwsys”

Helpful Report

Posted 4 months ago

Thank you for your continued support! We’re so pleased to hear everything was delicious as always, it really means a lot to us, thank you!

Posted 3 months ago

“Brought for grandchildren as parents wanted proper chocolate without all the additives they arrived well packaged and the grandchildren loved them”

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Posted 4 months ago

Thank you for your lovely review. We’re so glad the grandchildren enjoyed them and that they arrived well packaged. Thank you for thinking of us when gifting this Easter!

Posted 3 months ago

“Ordered 8 eggs this Easter for family members of varying generations and they were very well received. Everyone enjoyed the flavours and the eggs certainly didn't last long!”

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Posted 4 months ago

Thank you for your wonderful review! We’re so pleased the eggs were enjoyed across the whole family, it’s great to know they suited all ages and didn’t last long! We really appreciate you choosing us for your Easter treats.

Posted 3 months ago

“Lovely Easter eggs! Wolfed them down! We made a conscious decision to buy quality chocolate this year and these eggs tasted great and were still reasonably priced with no palm oil and containing proper chocolate. Thank you!”

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Posted 4 months ago

We’re so pleased you enjoyed the Easter eggs and that choosing quality chocolate made a difference. It’s great to hear you appreciated the ingredients as well as the taste, we take real pride in that. Thanks again for your support.

Posted 3 months ago

“All Easter eggs were extremely good & delivered in plenty of time. Would highly recommend.”

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Posted 4 months ago

Thank you for your 5/5 review! We’re so pleased you enjoyed the Easter eggs and that they arrived in plenty of time. We really appreciate your recommendation!

Posted 3 months ago

“Absolutely delicious 😋”

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Posted 4 months ago

Thank you for your 5/5 review! We’re thrilled you found it absolutely delicious. Thank you for taking the time to share this review!

Posted 3 months ago

“The chocolate was delicious and loved the rabbit design! Unfortunately it was broken when it arrived…. So we had to eat it quickly!!”

Helpful Report

Posted 4 months ago

Thank you for your review! We’re so glad you enjoyed the chocolate and the rabbit design. We’re sorry it arrived broken. Please always get in touch if your order doesn't arrive as expected, our team will do the best they can do resolve this for you.

Posted 3 months ago

“Best chocolates ever. Delicious, beautiful, pure and amazing value. I'm a dedicated fan.”

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Posted 4 months ago

Thank you for your 5/5 review! We're so happy to hear you think we create the best chocolates ever, that's some praise! Thank you for your long-standing support

Posted 3 months ago

“Very good and delicious”

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Posted 4 months ago

Thank you for your 5/5 review! We’re so glad you found it delicious, that means a lot to us.

Posted 3 months ago

“Terrible customer service . I emailed 3 times and left 2 voicemails with no reply . My order on 30th March ( paid extra for next day delivery arrived on 10th April. A week late for my Easter gifts which I had to go out and but again late on Easter Saturday afternoon”

Helpful Report

Posted 4 months ago

Thank you for taking the time to review. We’re very sorry to hear about the lack of response to your emails and the late delivery of your order. We have been in touch to let you know that we didn't receive any of them due to the Easter period being so busy for us. We have done our best to resolve this for you. We're genuinely sorry for the disappointing experience.

Posted 3 months ago

“The quality of chocolate is always lovely, and the medium box of assorted chocolates turned up in great order. The Easter egg, on the other hand, was in pieces on arrival, which was disappointing as it was a gift.”

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Posted 4 months ago

Thank you for your review. We're so sorry to see that your Egg arrived damaged, this is really disappointing to see. We always ask for our customers to let us know of any issues with the order, and we will do our best to resolve them for you. Despite the damage, we're glad to hear you enjoyed the chocolate. Thank you for taking the time to leave this review.

Posted 3 months ago

“Eggscellent Easter Eggs!”

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Posted 4 months ago

Thank you for your Eggscellent review! We really appreciate you taking the time to leave a review, thank you!

Posted 3 months ago

“Lovely chocolate gift. Oak milk chocolate was lovely - tasted just as good. Delivery was also spot on. Would order again”

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Posted 4 months ago

Thank you for your wonderful review! We’re so glad you enjoyed the oak milk chocolate and that delivery was spot on. We’d love to welcome you back anytime!

Posted 3 months ago

“The Assorted Easter Chocolate Hamper Bag we ordered was full of delicious chocolates. Some of them were the wrong ones, but after contacting their amazing customer service (Lewis), they sent me the correct ones. I like that their chocolates are ethical, made with good ingredients and locally. I am already thinking which ones I will buy again (Full of Beans chocolate bar is definitely on my list). Thank you.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, we really appreciate it!! We're so happy to hear you enjoyed the chocolates, and our choice of ingredients. We're pleased that your order was able to be corrected, apologies for the issue in the first place! We hope to hear from you again soon!

Posted 3 months ago

“The dinosaur eggs were fantastic. Variety of white, milk and bitter dark chocolate. Sent an egg over to Australia to family who used to live near Lyme Regis. The secret dinosaurs and fossils amazed the children.”

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Posted 4 months ago

That’s wonderful to hear, thank you. We’re delighted the dinosaur eggs were such a hit, especially with the mix of white, milk and dark chocolate, and it’s lovely to know they even made their way all the way to Australia!! It sounds like the fossil surprise was a real highlight for the children, that's great to hear!

Posted 3 months ago

“Was very disappointed in inclusion of titanium dioxide in ingredients (banned in EU and listed as a possible carcinogen). Unnecessary, and led to recipient deciding not to eat the egg. Brand has a "healthy" image, but this didn't live up to it.”

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Posted 4 months ago

Thank you for your review. We're really sorry that we had to use titanium dioxide for a small amount of orders, including yours. Unfortunately, we were let down by our supplier of our usual ingredient, which meant we had to use what we had on site. We completely understand the disappointment as it's not an ingredient we regularly use, but in this case we were forced to, in order to fulfil all of our orders.

Posted 3 months ago

“Great chocolates and quick delivery. The Turkish delight are a new favourite!”

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Posted 4 months ago

Thank you so much for your lovely review! We’re thrilled you enjoyed the chocolates and that the Turkish delight has become a new favourite! We really appreciate you sharing your feedback.

Posted 3 months ago

“Delicious chocolate and lovely flavours. Unfortunately had a small piece of pistachio shell in my egg, but otherwise lovely.”

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Posted 4 months ago

Thank you for your review! We're so sorry to hear a piece of pistachio shell accidentally found its way into your egg, this is disappointing to hear. This will be passed onto our production team. We're glad to hear you enjoyed the egg, despite the issue. Thank you for taking the time to share your feedback.

Posted 3 months ago

“Beautiful Easter eggs on my favourite dark chocolate. I've only tested the pistachio and raspberry egg so far and it's absolutely delicious. Lovely to buy from a small, high quality supplier.”

Helpful Report

Posted 4 months ago

Thank you for your lovely feedback. We’re really pleased to hear you enjoyed the Easter eggs, and it’s great to know they hit the mark for your favourite dark chocolate. We also really appreciate your kind words about supporting a small, high-quality company like us.

Posted 3 months ago

“I got his for my boyfriend who loves dinosaurs, he absolutely loved it.”

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Posted 4 months ago

Thank you for your wonderful review! We're so pleased to hear your Boyfriend enjoyed his Dorset Dinosaur Egg! It's our best seller for a reason!

Posted 3 months ago

Chococo is rated 4.8 based on 9,017 reviews