Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,541 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

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“Items are for Christmas presents who loved chocolate. I chose these as they are gimmicky and I love the packaging especially the fish and chips.”

Helpful Report

Posted 2 months ago

Thanks so much! Our chocolate Fish & Chips makes the perfect novelty Christmas pressie. Thanks for gifting Chococo 💗️

Posted 1 month ago

“I have been looking for good quality dark chocolate dipped Turkish Delight for a while, came across these and the search is definitely over! Absolutely delicious. Thick covering of dark chocolate over excellent quality turkish delight.”

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Posted 2 months ago

Thank you! Your search is over, and yes, it’s full of Eastern promise… but with hand-crafted indulgence! 😄 Thick dark 72% Ecuador chocolate with silken Turkish Delight, choc-full of soul 💗️

Posted 1 month ago

“Excellent chocolate, my favourite are the bars. Delivered promptly.”

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Posted 2 months ago

Thank you, that's fantastic to hear 💗️

Posted 2 months ago

“While I enjoyed most of the flavours in my selection box (port and fig should not be seen together), my biggest criticism is the size of the chocolates - they are tiny. Considering they cost an average of 1.16GBP each (not including delivery) I'm not sure they are good value for money. I'm glad I tried Chococo, bit I don't think I'll be back.”

Helpful Report

Posted 2 months ago

Thanks for your feedback. We’re glad you enjoyed most of the flavours, even if the 1⭐️ Gold Great Taste Award Winner Port & Fig wasn’t for you! Sorry to hear that you thought our chocolates were small. The moulds we use are standard within the fine chocolate industry. Each chocolate is hand-crafted, hand-decorated, and hand-packed using the finest ethically sourced ingredients, which we believe makes them worth every penny. We appreciate you giving Chococo a try and sharing your thoughts.

Posted 2 months ago

“Nice chocolate. Would like lower free delivery.”

Helpful Report

Posted 2 months ago

Thank you, we’re really pleased to hear you enjoyed our chocolate! We review our free delivery threshold regularly as we try to balance fair postage costs with ensuring our chocolates arrive safely and in perfect condition. Your comments are very much appreciated and will be passed on to the team.

Posted 2 months ago

“They arrived when expected. As usual , they are very smooth and tasty. Pity they are so expensive! This is the last of the three monthly selection.”

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Posted 2 months ago

Thank you so much, we’re delighted to hear how much you enjoy our chocolates. We use only the finest, ethically sourced ingredients which are hand-crafted into our gorgeous creations, so every morsel reflects the care and quality that goes into our chocolates. You know they're worth it! 💗️

Posted 2 months ago

“I do wish the “mixed” boxes contained less dark chocolates. The dark is quite “bitter” and there are combinations that seem to be layers of dark on dark. Maybe that’s an individual, subjective viewpoint on my behalf. And I should stick to the milk selections.”

Helpful Report

Posted 2 months ago

Thanks for the honest review! But it sounds like you've solved the mystery yourself - Our Fresh Milk Chocolate Selection might be just up your street! Taste is definitely personal, but we’ll keep your feedback in mind as we look at how we balance our mixed boxes.

Posted 2 months ago

“Delicious box of chocolates. A little birthday treat which I very much enjoyed.”

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Posted 2 months ago

Ah, there's nothing better than your own birthday treat, it's definitely the way to go 💗️

Posted 2 months ago

“Wonderful as usual. Made a special gift to the nurses at the Royal Marsden Hospital”

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Posted 2 months ago

Thank you for choosing to gift Chococo to such special recipients 💗️

Posted 2 months ago

“Quite simply the best chocolates available on the UK.”

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Posted 2 months ago

We couldn't ask for more, thank you 💗️

Posted 2 months ago

“Flawless process and the gift is brilliant. Well packaged and I am sure it will make the perfect gift. Would definitely recommend. Thank You.”

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Posted 2 months ago

Thank you so much for your kind words! We're thrilled to hear everything went smoothly and that you're happy with the gift. Your recommendation means a lot to us! 💗️

Posted 2 months ago

“Beautifully presented items. Very tasty! And arrived promptly. Thank you!”

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Posted 2 months ago

Thanks so much 💗️

Posted 2 months ago

“Really helpful and responsive team. The recipient was thrilled to receive the chocolates. Thank you”

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Posted 2 months ago

Thanks so much, it's great to hear everything went so well. Thank you for gifting Chococo 💗️

Posted 2 months ago

“Very limited choice of mid-range / larger gift packs - most were out of stock. The courier tried to deliver on a date that was several days earlier than the scheduled delivery date - person was away - but was delighted when it arrived on the next scheduled delivery date”

Helpful Report

Posted 2 months ago

Thank you, we're so pleased the recipient loved their gift. We offer a small curated range of hampers and gift selections, but many of our customers prefer to create their own – after all, all of our chocolates are gift-worthy, whether bundled by us or chosen individually. As for delivery, the service selected was our "ships next working day" option, which we fulfilled as scheduled. All our delivery dates are estimated, and while couriers may occasionally attempt delivery earlier than expected, tracking is provided throughout to help manage this.

Posted 2 months ago

“Excellent service. Highly recommend Chococo. Milk chocolate honeycomb and milk chocolate orange slab were very nice. Arrived on time.”

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Posted 2 months ago

Thank you so much for the recommendation. We're really glad you enjoyed everything and that your order arrived as expected 💗️

Posted 2 months ago

“Excellent service from Amber when I realised that I had made a mistake with my order. Wonderful chocolates as usual and the biscuit cake is perfect.”

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Posted 2 months ago

Thank you, we're thrilled to hear how much you love our chocolates and our bakes! Shout out to Amber too - our friendly customer care team are always on hand to assist 💗️

Posted 2 months ago

“Chocolates are really good, however you need to spend far to much for the free post and packaging.”

Helpful Report

Posted 2 months ago

Thank you, we're so pleased you love our chocolates! Our free delivery threshold is in line with many other premium chocolate companies, but we appreciate your feedback and will keep it in mind as we continue to review our services 💛️

Posted 2 months ago

“Beautiful chocolates, very special.”

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Posted 2 months ago

Thank you 💗️

Posted 2 months ago

“This is real chocolate. Be warned! Once you eat this chocolate, you will never go back.”

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Posted 2 months ago

We should probably come with a warning label, shouldn’t we? 😄 "Welcome to the dark (chocolate) side - There’s no going back now!"

Posted 2 months ago

“Lovely selection of chocolate & goodies. The Halloween selection box could have done with more pictures or stickers as the plain box looks a little dull. Boxes inside nicely decorated. Arrived on time”

Helpful Report

Posted 2 months ago

Thank you, we're thrilled to hear you enjoyed your selection of chocolates and treats, and that everything arrived on time! We really appreciate your thoughts on the outer packing of the Spooky Season Gift Bag. The outer bag is our standard gift bag, as shown on the website, but we totally get where you’re coming from - a little extra Halloween flair on the outside could add to the fun. We’ll definitely take that on board as we plan for next year!

Posted 2 months ago

Chococo is rated 4.8 based on 8,541 reviews