Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,692 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,692 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 9th January 2026

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The products I bought are amazing!! Thank you”

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Posted 2 months ago

We're really glad to hear you had a great experience and that you enjoyed the products! Thanks for taking the time to share such a positive review.

Posted 2 months ago

“Advent calender - Improve packaging to stop ripping into other numbers. Chocolate was great though :)”

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Posted 2 months ago

We're really glad to hear you've enjoyed our chocolate! This year was our first time producing a 'traditional door advent calendar' so we expected some improvements could be made. Thank you for your feedback!

Posted 2 months ago

“They were perfectly fine, but we were expecting something a bit more for £50 inc delivery to be honest.”

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Posted 2 months ago

Thank you for taking the time to share your honest feedback and we’re sorry to hear our chocolates didn’t quite live up to your expectations. Many of our filled chocolates have won awards, and we have a lot of loyal fans, but if they're not for you, then we understand that we can't win them all!

Posted 2 months ago

“Chocs very good”

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Posted 2 months ago

We're really happy to hear you enjoyed our chocolates! Thank you for your review.

Posted 2 months ago

“Advent calendar assembled incorrectly with guide not corresponding. Doors also very stiff.”

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Posted 2 months ago

Thank you for your review. We're disappointed to hear that you Calendar was assembled incorrectly. If you had contacted us we would've been more than happy to let you know the correct way round it should've been.

Posted 2 months ago

“I'd score the chocs themselves 5/5, great selection of really interesting and different flavours Knocking a star off as you get a random assortment of what they are making at the moment, and a card of the full range - means you have to find the chocs you've got from a bigger 2 sided card. The markings aren't that clear and it's a bit of a faff, so much so we've taken to random pot lucking them !”

Helpful Report

Posted 2 months ago

Thank you for your kind and honest feedback. We understand your point regarding the assortment of chocolate. Hopefully at some point in the future we're able to offer a customisable box in which you can choose your own, like we do in our Chocolate Houses.

Posted 2 months ago

“great company, great service, lovely chocolates!”

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Posted 2 months ago

Thank you for such a kind review. We're so happy to hear you enjoy our chocolates and are happy with the service we provide!

Posted 2 months ago

“Very nice chocolates”

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Posted 2 months ago

Thank you for your kind review. We’re so glad you enjoyed our chocolates.

Posted 2 months ago

“Delicious, sustainable packaging, not cheap but that’s what you pay for really good, properly sustainable chocolate.”

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Posted 2 months ago

Thank you for your kind review. We’re so glad to hear you enjoy the delicious chocolate and our sustainable nature!

Posted 2 months ago

“Present to me and my husband every Christmas and Birthday...Chocolates and Brownies. Best ever! Great delivery. Thankyou”

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Posted 2 months ago

Thank you for sharing such a lovely review. We’re so glad our chocolates and brownies are part of your celebrations and that you’re happy with the delivery as well.

Posted 2 months ago

“We've treated ourselves to some Chococo chocolates for the last couple of Easters and have tried their advent calendar for this first time this year. Honestly the best quality and most interesting chocolates out there at the moment!”

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Posted 2 months ago

Thank you for your lovely review. We’re thrilled to hear you’ve enjoyed Chococo chocolates and that the advent calendar has been a first for you this year. Your kind words mean a lot to us.

Posted 2 months ago

“Excellent customer service when my order arrived cracked by shipping. Replacement quickly sent with no quibble. Delicious chocolate too - would highly recommend”

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Posted 2 months ago

Thank you for your honest review! Our great Customer Care team will always try to do our very best to help and support our customers when needed. Thank you for recognising this and for taking the time to leave such a kind review.

Posted 2 months ago

“My grandson loves these chocolates and always treat him every special occasion!”

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Posted 2 months ago

We’re really glad your grandson enjoys our chocolates and we hope that they help make special occasions even sweeter. Thank you for your kind words!

Posted 2 months ago

“I regularly send my 88 Yr old Mum Chococo treats, after a lifetimes experiment she declares them the best. This time it was an advent calender, described as very nice, quite big, and interesting. She also liked the chai flavoured choc.”

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Posted 2 months ago

Thank you so much for sharing this! We're delighted to hear your mum enjoyed the advent calendar and the chai chocolate. We really appreciate your continued support.

Posted 2 months ago

“Ordered fro our daughter's birthday, and for Christmas too. Goods arrived beautifully and securely packaged, and very promptly. Our daughter is dairy intolerant, and last night was so looking forward to settling down with some Chococo chocolate!”

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Posted 2 months ago

We really appreciate such a wonderful review! We’re delighted to hear our chocolate arrived as beautifully as we think our customers deserve. Thank you for your kind words, we hope your Daughter enjoyed her birthday chocolates

Posted 2 months ago

“I received these as a gift but they are the loveliest vegan (or otherwise) chocolates I've had in a long time. The advent calender is lovely. My favourite is the truffle with the sort of flakey chocolate coating on, and would happily invest in my own body weight of those ones”

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Posted 2 months ago

Thank you so much for the lovely words. We’re thrilled you enjoyed the plant-based chocolates and that the advent calendar hit the spot. The truffle is a fan favourite so I'm sure many will agree with you!

Posted 2 months ago

“So far so good. Very delicious adventure calendar”

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Posted 2 months ago

Thank you so much! We’re thrilled you’re enjoying the advent calendar and we appreciate your kind words and support.

Posted 2 months ago

“The chocolate dinosaur tub and honeycombe chocolate bar were much smaller than expected. Arrived in a comically large box in relation to the size of the chocolate. Could be clearer online that these are small items- as they didn’t feel gift-worthy.”

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Posted 2 months ago

Thank you for your honest review. We really don't try to deceive anyone with the photos of our products on the website, nothing is edited in that sense. We also make sure that the total weight of each product is very visible and not something we try to hide.

Posted 2 months ago

“We love you. We love you so much. We’ve known you since the tiny shop in Swanage, and we open our RHS magazine and there’s a picture of Chococo stuff there. It’s the highlight of our holiday. Keep being amazing and well done on all your fabulousness.”

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Posted 2 months ago

Oh wow thank you so much for such kind words and such a wonderful review. We really appreciate your love for us. Thank you for your continued support!

Posted 2 months ago

“My order was delivered quickly. It was brought as a gift and the reciever loved it.”

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Posted 2 months ago

We're so glad to hear that both your order was dispatched and with you quickly, and that the gift was a great success! Thank you for the kind review

Posted 2 months ago

Chococo is rated 4.8 based on 8,692 reviews