Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,990 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delicious chocolate! We purchased a mixture of milk and dark chocolate eggs with different flavours. Our family thoroughly enjoyed the taste and quality of the chocolate. Eggs arrived swiftly, great packaging and even better than last year's purchase! So refreshing to purchase good quality chocolate - Thank you!”

Helpful Report

Posted 3 months ago

Thank you so much for your kind review! We're really glad to hear your family enjoyed your Easter Eggs! It's great to hear they arrived with no issues and in good time. Thank you for taking the time to leave us this feedback.

Posted 2 months ago

“I am very happy with my purchase. Excellent communication, prompt and efficient delivery, superb chocolate. Will define buy fro you again. I purchased as a gift. Thanky you.”

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Posted 3 months ago

Thank you for your lovely feedback. We’re really pleased to hear you’re happy with your purchase, and that our communication, delivery, and chocolate met your expectations, that's great to hear!

Posted 2 months ago

“I bought the Giant 50/50 Milk & Dark Sharing Easter Egg for my daughter and her partner, and they absolutely loved it!”

Helpful Report

Posted 3 months ago

Thank you for your lovely feedback. We’re really pleased to hear the Giant 50/50 Milk & Dark Sharing Easter Egg was such a hit with your daughter and her partner, that’s exactly what we hope for! Thank you for taking the time to share your experience!

Posted 2 months ago

“Always get beautiful unusual gifts from this company 😊😊”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We’re pleased to hear you enjoyed some beautiful gifts from Chococo. Looking forward to delighting you again soon!

Posted 2 months ago

“The egg tasted nice and the chocolates inside were OK (quite scruffy in their plastic bag), but took such a circuitous route in transit to my house that the egg was broken on arrival (I did not discover this until opening it on Easter day). For such a high price (£50), this was nowhere near as good as I had hoped it would be.”

Helpful Report

Posted 3 months ago

Thank you for your detailed feedback. We’re pleased to hear you enjoyed the taste, but we’re very sorry that the egg arrived broken.. We understand how disappointing that must have been, particularly as it wasn’t discovered until Easter Day. Please always reach out to our Customer Care team as they will do their best to find a resolution that suits you.

Posted 2 months ago

“I love that your eggs are produced from quality ingredients and beautifully crafted. The combination of natural flavours are mouthwatering and they are visually pleasing. A great gifting item”

Helpful Report

Posted 3 months ago

Thank you for your lovely review. We’re thrilled you enjoyed the quality ingredients, the beautiful flavours, and the visual appeal. We’re glad you found it a great gifting item.

Posted 2 months ago

“Speedy delivery, great communication. Well packaged and delicious!!”

Helpful Report

Posted 3 months ago

Thank you for your lovely review. That's great to hear! We’re really pleased everything arrived quickly, was well packaged, and most importantly, enjoyed.

Posted 2 months ago

“Absolutely delightful chocolate, fantastic flavour. We ordered the Dorset Dinosaur egg and hamper which was beautiful and a lot of fun. The high percentage cocoa and the small ingredients list was a big factor in us buying this for Easter, considering major brands are decreasing cocoa and increasing palm oil.”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We’re super happy you enjoyed the Dorset Dinosaur egg and Easter hamper, and glad our focus on high cocoa content and simpler ingredients resonated with you. We appreciate your support and look forward to welcoming you back soon!

Posted 2 months ago

“Lovely chocolate eggs etc for Easter & a nice place for coffee and a snack”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We’re thrilled you enjoyed the Easter chocolate eggs and that our Chocolate Houses are a nice spot for coffee and a snack. We appreciate your kind words and look forward to welcoming you back soon.

Posted 2 months ago

“Sent me the wrong product and ruined easter! Recieved the signifigantly cheaper and smaller "Roarsome Dinos" instead of the The Roar-some Dino Egg which I had ordered.”

Helpful Report

Posted 3 months ago

Thank you for your review. I’m really sorry you received the wrong product and that it affected your Easter. We're so sorry about this, we acknowledge human error can play a part in the packing of our orders and so we would've send you the correct item, and had it to you before Easter, if you let us know. I'm really sorry for the inconvenience this caused you.

Posted 2 months ago

“Excellent items in the Assorted Easter Chocolate Hamper Bag , the chocolate is high quality and the packaging is great. The different flavours of chocolate are lovely and very tasty to eat. Highly recommend all.”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We’re really happy to hear you enjoyed the Assorted Easter Chocolate Hamper Bag,, and the flavours stood out to you! We really appreciate your recommendation and look forward to hearing from you again soon.

Posted 2 months ago

“Great products, easy to order and delivered on time”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We're thrilled you enjoyed the products and that ordering and delivery met your expectations. We look forward to welcoming you back soon.

Posted 2 months ago

“This is the first time we have tried your chocolate, it is delicious, and we look forward to having your chocolate ore often. Your ethos towards supporting small producers is very much our believes. Happy Easter”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We're thrilled you enjoyed the chocolate and that our ethos resonates with you. We look forward to sharing more chocolate with you in the future. Happy Easter!

Posted 2 months ago

“I love the Chococo brand so this year ordered two of the large Easter eggs but sadly the packaging was just not good enough and the eggs arrived in pieces. The small eggs were ok in the post. Disappointing.”

Helpful Report

Posted 3 months ago

Thank you for your honest review. It’s disappointing to know the giant eggs didn’t arrive in good condition, and we completely understand how frustrating that must have been. If you had contacted us, our friendly customer care team would've done their best to find a resolution for you!

Posted 2 months ago

“Advertising as a large Easter egg, however it did fit in the palm of 1 hand!!!! Very high price for what it was. Clever/shrewd marketing - price point of £35.00....guess the value of free postage! Anything with a value over £35.00 Overall, excellent website and promotion but very disappointing product. It was a gift but the taste was not great as per the advert”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback. We’re sorry to hear the Easter egg didn’t meet your expectations in terms of size or value, we do attempt to be as clear as possible regarding the size of the egg, this isn't something we hide! Free postage is and has always been at the point of £60, so this isn't linked the to cost of our eggs. Thank you for your review.

Posted 2 months ago

“Excellent service, brilliant packaging and the quality of the chocolate is superb.”

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Posted 3 months ago

Thank you for your lovely review! We’re thrilled you enjoyed the service, packaging, and superb chocolate quality. We really appreciate you taking the time to share.

Posted 2 months ago

“Excellent product with innovative interior (dinosaurs!). Very nicely presented”

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Posted 3 months ago

Thank you for your lovely review! We're really glad to hear your enjoyed the Dinosaur Easter Egg and especially appreciated the dinosaur fossils inside! Thank you for taking the time to leave such a kind review.

Posted 2 months ago

“Product is very good but online ordering process meant delivery made to wrong address!”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re really glad to hear you were happy with the product, but we’re sorry to learn there was an issue with the delivery address during the ordering process. We’ll share your feedback with the team to help improve this.

Posted 2 months ago

“This was a gift which was well received”

Helpful Report

Posted 3 months ago

Thank you for your lovely feedback. We’re really pleased to hear the gift was well received and appreciated. We’ll pass your kind words to the team! Thank you for taking the time to leave this review!

Posted 2 months ago

“Not quite as deluxe as I was anticipating which makes the product a bit pricey. The innovative flavour combinations don't always come off and it seems rather like 'trying to hard'. Next day delivery not achieved.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback. We’re sorry to hear the chocolates didn’t quite meet your expectations in terms of value and flavour balance. Unfortunately, we cannot offer any guaranteed delivery services, and sometimes Royal Mail delays prevent 1st class postage arriving within 24 hours. Your comments are really helpful, thank you!

Posted 2 months ago

Chococo is rated 4.8 based on 8,990 reviews