Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,235 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,235 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 31st March 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brilliant treat for a birthday will order again”

Helpful Report

Posted 2 months ago

Thank you so much! We look forward to welcoming you back soon 💗️

Posted 2 months ago

“The chocolates were delicious and different in a good way from the usual 'run of the mill' big brand names.”

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Posted 2 months ago

Thank you, we’re so glad you enjoyed them! Our unique, hand-crafted chocolates are made with love and care and our single-origin chocolate is ethical, sustainable and slave-free. We're glad to stand out from the usual big brands and thanks for noticing the difference – we’re thrilled to have delighted your taste buds! 💗️

Posted 2 months ago

“They're unique chocolates and taste very good”

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Posted 2 months ago

Thank you, that's fantastic to hear 💗️

Posted 2 months ago

“My son really loved the ginger nut traybake and had to have a nibble every time he opened the fridge!”

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Posted 2 months ago

Haha, sounds like your son is a nut for our Ginger Biscuit Cake Letterbox Tray Bake 😄 We’re so glad he loved it – the perfect fridge snack! 💗️

Posted 2 months ago

“The brownies are absolutely delicious! The whole tray was devoured in one sitting!”

Helpful Report

Posted 2 months ago

We love hearing that! It sounds like those brownies didn’t stand a chance! So glad you enjoyed them – they’re clearly too good to resist! Welcome to the Chococo family 💗️

Posted 2 months ago

“Not as good as usual standard, also becoming very expensive with the delivery charge as well.”

Helpful Report

Posted 2 months ago

Thank you for sharing your thoughts, and we’re sorry to hear this experience didn’t meet your expectations. We're not sure why this might have been, but we appreciate you letting us know. As for our delivery charge, we’ve kept it the same for more than five years, however increasing ingredients costs over the years have inevitably affected our prices, but we thank you for your feedback.

Posted 2 months ago

“Excellent chocolates which are unique and very interesting flavours and beautifully presented. Quick and easy ordering process and efficient delivery.”

Helpful Report

Posted 2 months ago

Thank you! We’re so glad to hear you enjoyed everything and we look forward to welcoming you back soon 💗️

Posted 2 months ago

“Delicious but I would like the option of a large box of non alcoholic chocolates. On your website I can only see a medium.”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We’re so glad you enjoyed the chocolates. At the moment, we don’t have the demand for large non-alcoholic boxes, which is why we only offer the medium size, but we hope you’ll continue to enjoy our range!

Posted 2 months ago

“Much, much better than powdered hot chocolate. I love that it’s single origin. Better than Hotel Chocolat chocolate flakes. However, I find Knoops hot chocolate is smoother and has more flavour.”

Helpful Report

Posted 2 months ago

Thank you for the great feedback! We’re so glad to hear you’re enjoying our single-origin hot chocolate and we’re thrilled to hear that you think our hot chocolate is even better than Hotel Chocolat - yay! We appreciate your comparison to Knoops – it’s always helpful to hear how our chocolate stacks up. Just a gentle reminder to always check that all your chocolate is ethically sourced, slave-free, and sustainable. We’re proud to ensure our products meet those standards and are committed to making a positive impact. Thanks for supporting us

Posted 2 months ago

“I swapped my swimming pool subscription for a Chococo one instead! It might not seem the best pathway to losing weight, but the chocolates are so delicious and all so very different that I am managing to eat just one a night and really enjoy it! Definitely better value for money than the swimming subscription (which I hadn't used since last summer!) Really - the most beautiful chocolates.”

Helpful Report

Posted 2 months ago

Haha, we love your swap! Who needs a swimming pool when you’ve got Chococo, right? 😉 We're so glad to hear you're enjoying the chocolates and savouring one a night. Definitely a more delicious way to unwind! We’re thrilled to be your new subscription 💗️

Posted 2 months ago

“The bag of chocolates was gifted to the Cinnamon Trust for their Easter Fair.”

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Posted 2 months ago

Thank you for sharing the Chococo joy to help raise funds for your favourite charity 💗️

Posted 2 months ago

“This was my first time ordering the Sea Salt Caramel Brownie from Chococo and I was expecting big things considering how amazing their chocolate is. Well, my daughter has raved about her birthday gift saying it was absolutely delicious and would definitely recommend further orders!! The brownie was to be delivered during the last bad storm so I warned her that it might not arrive on time, however, between Chococo and Royal Mail she received the brownie on her birthday, thank you for the excellent service.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely feedback! We’re so glad to hear your daughter loved the Sea Salt Caramel Brownie and that it made her birthday even more special. It’s great to know that despite the storm, we were able to get it there on time! We truly appreciate your recommendation and look forward to welcoming you back soon 💗️

Posted 2 months ago

“Beautifully presented and well packaged. Opening the box we were delighted to see such lovely handcrafted chocolates. A feast for the eyes and the tastebuds too.”

Helpful Report

Posted 2 months ago

Thank you so much! We’re thrilled to hear that you loved everything so much and that our hand-crafted chocolates delighted both your eyes and taste buds. We take great care in every detail, and we’re glad we made such a positive impression 💗️

Posted 2 months ago

“Nice fillings, poor identification of chocolate types compared to the inserted list of chocolates, someone didn't really take the time to "paint" them properly. The chocolate coating was poor, didn't melt in the mouth, tasted almost plastic”

Helpful Report

Posted 2 months ago

Thank you for your feedback and we’re glad to hear you enjoyed the fillings of our handcrafted chocolates, but we’re sorry to hear the chocolate didn’t meet your expectations. Our chocolate is a 2023 Gold Great Taste Award winner and is made exclusively for us by our Direct Trade partners in Ecuador, so we're sorry that you didn't enjoy it. We’ll feed back your comments to the team about the decorations, and we appreciate you sharing your thoughts with us.

Posted 2 months ago

“Lovely quality and promptly delivered.”

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Posted 2 months ago

Thank you, that's fab to hear 💗️

Posted 2 months ago

“Prompt delivery, good communication from seller, looked lovely, given as a gift and we'll received”

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Posted 2 months ago

Thank you for your feedback! We’re so glad to hear the gift was well received and we really appreciate your support 💗️

Posted 2 months ago

“The recipient, who loves these chocolates, was extremely happy!”

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Posted 2 months ago

Thanks for gifting Chococo 💗️

Posted 2 months ago

“Great chocolate. Sent out promptly. Great customer service.”

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Posted 2 months ago

That's fab to hear, thank you 💗️

Posted 2 months ago

“Always amazing. Great products and fair prices. I love the sustainable approach and they're about the best chocolates out there in my opinion. Had a small problem with the delivery but it was sorted out within a couple of hours.”

Helpful Report

Posted 2 months ago

Thank you! We’re so glad you love our products and sustainable approach. We're also glad to hear our lovely Customer Care team was able to resolve the delivery issue quickly – they're always here to help if anything goes wrong 💗️

Posted 2 months ago

“Sent the valentines heart and mini chocolates as a gift and they were thrilled! Beautifully packaged,delivered on time and apparently extremely scrummy! Original designs, ideas and flavours, so much to choose from, not cheap but worth it for amazing chocolate!”

Helpful Report

Posted 2 months ago

Thank you for the fab feedback! We’re so happy to hear the gift was a hit and that the chocolates were enjoyed. We take great pride in our unique designs and flavours, and we’re thrilled you think it’s worth the treat! 😊

Posted 2 months ago

Chococo is rated 4.8 based on 8,235 reviews