Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,692 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,692 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 9th January 2026

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really very nice indeed. I ate all 50 chocolates in two evenings straight 😲”

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Posted 3 months ago

Wow, that’s some serious dedication! We’re thrilled you enjoyed them so much...clearly they didn’t stand a chance 😄

Posted 3 months ago

“Brilliant packaging and products, as per usual. Look forward to visiting your shop in the summer.”

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Posted 3 months ago

Thank you for loving all things Chococo and we look forward to welcoming you back in person 💗️

Posted 3 months ago

“Bought as a gift, "the most delicious salted caramel brownies, what a treat! With the added bonus that are gluten-free".”

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Posted 3 months ago

Thank you for gifting our delicious brownies, we're so glad they went down a treat 💗️

Posted 3 months ago

“Brownies were voted a big hit with everyone who sampled them. The chocolates too were excellent but there was a bit of confusion picking out which was which as the patterns on some were not very clear comparing with the guide sheets that showed a wider range than was in the boxes.”

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Posted 3 months ago

Thank you so much! We’re thrilled the brownies and chocolates were such a hit. Apologies for any confusion identifying the chocolates. As they’re hand-decorated, they can sometimes look a little different from the graphics on the menu. We really appreciate your feedback and hope to treat you again soon. 💗️

Posted 3 months ago

“Excellent quality chocolates 😀”

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Posted 3 months ago

Thank you 💗️

Posted 3 months ago

“Nice chocolate but some of the flavours were too subtle and couldn’t distinguish the flavours Too expensive”

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Posted 3 months ago

Thank you for sharing your feedback. We’re glad you enjoyed the chocolate, but we’re sorry to hear some of the flavours didn’t come through as strongly as you’d hoped and that you felt the range was too expensive. We really appreciate your comments - they help us keep improving - and we hope we can tempt you again in the future with something that feels just right.

Posted 3 months ago

“Order delayed owing to staff shortage; but communicated well 👌 Though by time order was fulfilled, one of the items I bought was out of stock and then swapped for closest similar item.”

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Posted 3 months ago

Thanks so much for your patience during the delay and glad to hear the communication helped. We’re sorry that one of the items was out of stock by the time the order was fulfilled, but we hope the replacement was a good match. Thanks again for bearing with us 💗️

Posted 3 months ago

“Thanks very much for the timely delivery. My daughter loved her birthday chocolates.”

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Posted 3 months ago

Thank you for gifting Chococo 💗️

Posted 3 months ago

“Chococo is my go to if I want to send chocolate gifts to family or friends. Lovely selection, products with a sense of humour and reasonably priced.”

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Posted 3 months ago

Thank you so much for your lovely review! We’re delighted to be your go-to for chocolate gifts and really appreciate your support 💗️

Posted 3 months ago

“Well presented. Wide range of tastes. Excellent. Will be back for Christmas”

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Posted 3 months ago

Thank you that's fabulous to hear! We look forward to welcoming you back soon 💗️

Posted 3 months ago

“Fabulous chocs, so beautifully wrapped. Love the flavours. Would highly recommend.”

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Posted 3 months ago

Thank you, we're thrilled to hear our creations are so appreciated, and thanks for the recommendation too 💗️

Posted 3 months ago

“Great service.”

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Posted 3 months ago

Fabulous, thank you 💗️

Posted 3 months ago

“Chocolate biscuit cake was amazing - the sourness of the cherries worked beautifully with the sweetness of the generous layer of chocolate on top.”

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Posted 3 months ago

Thank you so much, we're thrilled to hear how much you enjoyed it 💗️

Posted 3 months ago

“Chocolate was mostly good however I was a bit disappointed with the 'gift wrapping' which I paid extra for, it was only a thin bit of tissue paper which you'd kind of expect to be in a parcel anyway..”

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Posted 3 months ago

Thank you for your feedback. We’re glad you enjoyed the chocolate, but we’re sorry to hear there was disappointment around the gift wrap. The “With Love” gift sleeve you selected is a printed cardboard wrap shown on our website, rather than traditional wrapping paper, and the tissue paper is simply part of our standard packing process. If the gift sleeve was missing from your order, our customer care team would have been very happy to put that right, so please do reach out if this was the case. Thanks again for taking the time to share your review.

Posted 3 months ago

“Everything I have bought from Chococo has been lovely. Obviously Advent boxes have not been opened yet, but last year's were very nice. The Halloween owl for my grown-up daughter was received with delight, and displayed on her Instagram account! She loved the beautiful box, and said the gold-washed milk chocolate bird was almost too pretty to eat - but only almost!”

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Posted 3 months ago

Thank you! We're thrilled to hear that our Wise Owl was such a hit and that it even made an Instagram appearance .... Twit Twoooooo 🦉 We can't wait for you to tuck into your Advent Calendars with doors .... not too long to wait 💗️

Posted 3 months ago

“I ordered your chocolate for mydaughter and family in ENgland from th emiddle of the US and they loved it!!! The delivery was as promised thanks.”

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Posted 3 months ago

Thanks, that's fantastic to hear. Thank you for gifting Chococo 💗️

Posted 3 months ago

“Good quality chocolates and service.”

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Posted 3 months ago

Thank you 💗️

Posted 3 months ago

“Your chocolate is a treat but I was disappointed with the box. that arrived with a large label on it for tracking , as it was bought for a present .Perhaps it could be sent in a wrapper please ?”

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Posted 3 months ago

Thank you for your feedback. The Letterbox Bar Gift Set is designed to be sent directly to the recipient as a surprise; it’s not really intended to be a gift you receive first to pass on. That way, the recipient gets the treat straight through their letterbox, exactly as we intended. We hope that you were able to wrap the bars yourself and thank you for gifting Chococo 💛️

Posted 3 months ago

“Gorgeous chocolate in aesthetic and taste! Mail Order brilliant- great customer service”

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Posted 3 months ago

Gorgeous chocolate, smooth delivery, happy you ... we’re basically doing a little victory dance over here! Thank you 💗️

Posted 3 months ago

“So delicious”

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Posted 3 months ago

Thank you 💗️

Posted 3 months ago

Chococo is rated 4.8 based on 8,692 reviews