Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,017 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chocolate was enjoyed, but delivery was very late. Fuly and promptly resolved by good customer service though. Thanks.”

Helpful Report

Posted 4 months ago

Thank you for your honest feedback. We’re glad to hear the chocolates were enjoyed, and we’re sorry again for the delay in delivery. It’s good to know our customer service team were able to resolve it promptly for you.

Posted 4 months ago

“The salted caramel egg was not at all pleasant. 5 members of our family all rejected it. The biscuit pieces were just gritty and the chocolate felt of a lower standard and was too salty. We bought eggs from chococo two years ago and were really impressed. This year we were rather disappointed. The chocolate dinosaur egg we purchased was nicer but still didn't feel like the luxury expected for the price. Perhaps it's just our taste!? Well packaged though. And can't fault the appearance”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share such detailed feedback. We’re really sorry to hear the salted caramel egg didn’t meet your expectations. We understand how disappointing that must have been, especially given your previous positive experience with us. We do appreciate your comments on the dinosaur egg, as well as the packaging and appearance, and we’ll make sure all of your feedback is shared with the team. Thank you for your honesty.

Posted 4 months ago

“The chocolate was delicious. So smooth and creamy and just dissolved in your mouth”

Helpful Report

Posted 4 months ago

Thank you for your 5 star review! We’re delighted you enjoyed the smooth, creamy texture, it’s exactly what we aim for, and we’re so pleased it hit the mark. Thank you for sharing your thoughts.

Posted 4 months ago

“I can’t recommend Chococo enough. Absolutely delicious high quality chocolate and excellent customer service from order to delivery.”

Helpful Report

Posted 4 months ago

We truly appreciate your recommendation, thank you. It’s wonderful to hear you enjoyed both the quality of the chocolate and the service from start to finish. Your feedback means a great deal to the team.

Posted 4 months ago

“Chocolate so good that even my husband and son-in-law (to be) were impressed - praise indeed! Arrived on time, and easter eggs beautifully wrapped in tissue paper. Thank you!”

Helpful Report

Posted 4 months ago

Thank you for your lovely review! That’s high praise indeed, thank you for sharing. We’re delighted to hear the chocolates impressed everyone, and that they arrived on time and beautifully presented. We really appreciate your kind words.

Posted 4 months ago

“Some of the best chocolates I have ever tasted and always delivered quickly and efficiently”

Helpful Report

Posted 4 months ago

We really appreciate you sharing this. It’s fantastic to hear you rate our chocolates among the best you’ve tasted, and that delivery has been consistently quick and efficient. Thank you for your support.

Posted 4 months ago

“My other half absolutely loved his easter egg! The chocolate isn’t overtly sweet so perfect for us, we’ll definitely be ordering from here again!”

Helpful Report

Posted 4 months ago

Thank you so much for your lovely review. We’re really glad to hear your partner loved the Easter egg and that the chocolate hit the right balance for you both. We can’t wait to welcome you back for your next order!

Posted 4 months ago

“Absolutely delicious chocolate! We purchased a mixture of milk and dark chocolate eggs with different flavours. Our family thoroughly enjoyed the taste and quality of the chocolate. Eggs arrived swiftly, great packaging and even better than last year's purchase! So refreshing to purchase good quality chocolate - Thank you!”

Helpful Report

Posted 4 months ago

Thank you so much for your kind review! We're really glad to hear your family enjoyed your Easter Eggs! It's great to hear they arrived with no issues and in good time. Thank you for taking the time to leave us this feedback.

Posted 4 months ago

“I am very happy with my purchase. Excellent communication, prompt and efficient delivery, superb chocolate. Will define buy fro you again. I purchased as a gift. Thanky you.”

Helpful Report

Posted 4 months ago

Thank you for your lovely feedback. We’re really pleased to hear you’re happy with your purchase, and that our communication, delivery, and chocolate met your expectations, that's great to hear!

Posted 4 months ago

“I bought the Giant 50/50 Milk & Dark Sharing Easter Egg for my daughter and her partner, and they absolutely loved it!”

Helpful Report

Posted 4 months ago

Thank you for your lovely feedback. We’re really pleased to hear the Giant 50/50 Milk & Dark Sharing Easter Egg was such a hit with your daughter and her partner, that’s exactly what we hope for! Thank you for taking the time to share your experience!

Posted 4 months ago

“Always get beautiful unusual gifts from this company 😊😊”

Helpful Report

Posted 4 months ago

Thank you for your lovely review! We’re pleased to hear you enjoyed some beautiful gifts from Chococo. Looking forward to delighting you again soon!

Posted 4 months ago

“The egg tasted nice and the chocolates inside were OK (quite scruffy in their plastic bag), but took such a circuitous route in transit to my house that the egg was broken on arrival (I did not discover this until opening it on Easter day). For such a high price (£50), this was nowhere near as good as I had hoped it would be.”

Helpful Report

Posted 4 months ago

Thank you for your detailed feedback. We’re pleased to hear you enjoyed the taste, but we’re very sorry that the egg arrived broken.. We understand how disappointing that must have been, particularly as it wasn’t discovered until Easter Day. Please always reach out to our Customer Care team as they will do their best to find a resolution that suits you.

Posted 4 months ago

“I love that your eggs are produced from quality ingredients and beautifully crafted. The combination of natural flavours are mouthwatering and they are visually pleasing. A great gifting item”

Helpful Report

Posted 4 months ago

Thank you for your lovely review. We’re thrilled you enjoyed the quality ingredients, the beautiful flavours, and the visual appeal. We’re glad you found it a great gifting item.

Posted 4 months ago

“Speedy delivery, great communication. Well packaged and delicious!!”

Helpful Report

Posted 4 months ago

Thank you for your lovely review. That's great to hear! We’re really pleased everything arrived quickly, was well packaged, and most importantly, enjoyed.

Posted 4 months ago

“Absolutely delightful chocolate, fantastic flavour. We ordered the Dorset Dinosaur egg and hamper which was beautiful and a lot of fun. The high percentage cocoa and the small ingredients list was a big factor in us buying this for Easter, considering major brands are decreasing cocoa and increasing palm oil.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review! We’re super happy you enjoyed the Dorset Dinosaur egg and Easter hamper, and glad our focus on high cocoa content and simpler ingredients resonated with you. We appreciate your support and look forward to welcoming you back soon!

Posted 4 months ago

“Lovely chocolate eggs etc for Easter & a nice place for coffee and a snack”

Helpful Report

Posted 4 months ago

Thank you for your lovely review! We’re thrilled you enjoyed the Easter chocolate eggs and that our Chocolate Houses are a nice spot for coffee and a snack. We appreciate your kind words and look forward to welcoming you back soon.

Posted 4 months ago

“Sent me the wrong product and ruined easter! Recieved the signifigantly cheaper and smaller "Roarsome Dinos" instead of the The Roar-some Dino Egg which I had ordered.”

Helpful Report

Posted 4 months ago

Thank you for your review. I’m really sorry you received the wrong product and that it affected your Easter. We're so sorry about this, we acknowledge human error can play a part in the packing of our orders and so we would've send you the correct item, and had it to you before Easter, if you let us know. I'm really sorry for the inconvenience this caused you.

Posted 4 months ago

“Excellent items in the Assorted Easter Chocolate Hamper Bag , the chocolate is high quality and the packaging is great. The different flavours of chocolate are lovely and very tasty to eat. Highly recommend all.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review! We’re really happy to hear you enjoyed the Assorted Easter Chocolate Hamper Bag,, and the flavours stood out to you! We really appreciate your recommendation and look forward to hearing from you again soon.

Posted 4 months ago

“Great products, easy to order and delivered on time”

Helpful Report

Posted 4 months ago

Thank you for your lovely review! We're thrilled you enjoyed the products and that ordering and delivery met your expectations. We look forward to welcoming you back soon.

Posted 4 months ago

“This is the first time we have tried your chocolate, it is delicious, and we look forward to having your chocolate ore often. Your ethos towards supporting small producers is very much our believes. Happy Easter”

Helpful Report

Posted 4 months ago

Thank you for your lovely review! We're thrilled you enjoyed the chocolate and that our ethos resonates with you. We look forward to sharing more chocolate with you in the future. Happy Easter!

Posted 4 months ago

Chococo is rated 4.8 based on 9,017 reviews