Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,533 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, ordered the cashew milk chocolate bunny for a dairy free friend, they said it was nice to have something different to dark chocolate but could have done with a little more coco in it”

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Posted 5 years ago

“Chococo provided excellent customer service. Firstly, they answered the phone immediately when I rang (despite it being during the lockdown). They gave helpful advice about delivery lead times and my delivery arrived promptly. The range was good although I would have liked wider choice of easter eggs.”

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Posted 5 years ago

“Ordered 3 items to be posted to myself for my son and separately to my daughter. Hers was fine and very much appreciated. Unfortunately the sunflower was broken in our package, but just one of those things. He loved the products and appreciated them very much.”

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Posted 5 years ago

“Most of it went down well with my wife, but she did remark that the Uganda dark chocolate drops were a bit broken up and "looked like the bits from the bottom of the jar".”

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Posted 5 years ago

“Gorgeous product but quite expensive”

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Posted 5 years ago

“The product is great and all enjoyed it who have received so far Unfortunately even though everything was ordered in good time one of the items hasn’t been delivered in time for Easter, which is disappointing”

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Posted 5 years ago

“Love the cafe and the chocolate online order was very prompt and yummy!”

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Posted 5 years ago

“It's not Easter Day yet! Can we review again after we've eaten our eggs, please? But well done on setting up so quickly to deal with the national crisis re. Covid 19. And thanks for your help when I just couldn't see a button on a page when it was in front of me when trying to do a multiple addresses order.”

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Posted 5 years ago

“Excellent service. Good website.”

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Posted 5 years ago

“Quick service with items properly packed in difficult times! :-)”

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Posted 5 years ago

“Tasted good. Deliver promptly & in good condition. Size of egg smaller than expected.”

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Posted 5 years ago

“Service very good. Easter eggs for grandchildren.”

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Posted 5 years ago

“Don't know how it tasted as was a present for friends but was quickly and efficiently delivered and the recipents were delighted.”

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Posted 5 years ago

“Brilliant Easter eggs! Grandchildren loved them !”

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Posted 5 years ago

“Lovely chocolate & received promptly but didn’t get the option I ordered for Easter.”

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Posted 5 years ago

“Ordered 3 Easter eggs. They look really good. Well packaged and the delivery was excellent. They are Easter presents so not been eaten yet. But I’m sure they will go down well. A little bit smaller than expected but it’s the taste that counts and if they taste as good as they look it’s a bonus. Would recommend to friends and family”

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Posted 5 years ago

“I placed two separate orders for delivry. Both have been well received, and I have been told the packing meant they were safe and sound. I have not yet tasted the chocolate, otherwise I would have gone for Very Good.”

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Posted 5 years ago

“Great service, quick delivery. Being given as an Easter gift so can't comment on the taste yet, hence the 4 stars. Nicely presented though and looks great.”

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Posted 5 years ago

“I ordered Chococo chocolates for my mum for Mothers day. I have enjoyed them myself in the past and know mum is a huge fan so they made a great gift. The only problem was that they arrived with the wrong card attached so she didn't know who they were from and had to text me and my siblings!”

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Posted 5 years ago

Hi Heather - many thanks for your comments & apologies about the mix up with the message - we are operating under really extreme circumstances at the moment with only 2 people packing & despatching, to ensure we can maintain safe distances, when normally at this time of year, we would have many more people working - so apologies from a slightly frazzled team. We hope your mum doesn't hold it against us!

Posted 5 years ago

“Alas no free Easter Bunny as promised which was sad, but forgivable under the current circumstances! We will enjoy the eggs at Easter.”

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Posted 5 years ago

Hi Rachel, apologies but we ran out of them sooner than we were expecting and have been blown away by the level of demand for our chocolates this Easter - we are struggling to make more, given all the staffing & distance constraints we are coping with, so thank you for being understanding.

Posted 5 years ago

Chococo is rated 4.8 based on 8,533 reviews