Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,691 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,691 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 9th January 2026

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every celebratory gathering demands a seasonal box of Chococo chocs, and our Christmas choice was a whopping success with one and all. I’ll need to order an extra box next time! Thanks for the chocs, the information and organising smooth delivery.”

Helpful Report

Posted 1 month ago

Thank you so much! We’re thrilled to hear the Christmas chocolates were a hit at your gathering. It’s wonderful to know everything from the treats to delivery went smoothly! Yes the extra box should be a must, next time!

Posted 3 weeks ago

“Super company and all the chocolate and hot chocolate is divine.”

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Posted 1 month ago

Thank you so much! We’re thrilled to hear you’re loving our chocolates and hot chocolate, it’s always wonderful to hear our treats are hitting the sweet spot.

Posted 3 weeks ago

“Simple the best chocolates I've ever had! Delicious centres, high quality chocolate - my only disappointment is that you can't buy a box that's just dark chocolates any more.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful feedback! We’re thrilled you enjoyed the chocolates and their delicious centres. We understand your disappointment regarding the dark chocolate boxes, your comments are very valuable and we’ll keep them in mind for the future.

Posted 3 weeks ago

“I was surprised, they are so good!”

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Posted 1 month ago

We’re so glad we could surprise you! Thank you for your lovely feedback, it means a lot!

Posted 3 weeks ago

“Chocolate are delicious but my order wasn't sent out on time and missed the birthday date that they were supposed to arrive for. When I contacted my order was sent out but was quite disappointed given the price that my order was missed until I followed up”

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Posted 1 month ago

We’re very sorry your order didn’t arrive on time and understand how disappointing that must have been, especially for a special occasion. We are glad your order was eventually sent. Your feedback is important to us, and we’ll use it to improve our service in the future. Apologies again for the inconvenience.

Posted 3 weeks ago

“Lovely chocolate figure & tasted delicious”

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Posted 1 month ago

We’re so glad you enjoyed the chocolate figure and it tasted delicious! Thank you for sharing your lovely feedback.

Posted 3 weeks ago

“Brought as a gift for myself. Absolutely wonderful. Flavours were fantastic, highly recommend and will definitely buy again.”

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Posted 1 month ago

We’re so glad you treated yourself and enjoyed the flavours! Thank you for the recommendation — we look forward to delighting you again soon!

Posted 3 weeks ago

“At the price point I was expecting better quality of chocolate and fullness of flavour in the fillings. Everything tasted similar. Cute and thoughtful packaging.”

Helpful Report

Posted 1 month ago

Thank you for your honest feedback. We’re sorry to hear the chocolates didn’t meet your expectations in flavour. We really appreciate your comments, and we’re glad to hear you liked the packaging.

Posted 3 weeks ago

“Beautiful little penguin, bought as a gift and was well received. Thank you”

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Posted 1 month ago

We’re so glad the penguin was well received! Thank you for choosing us for your gift, it’s always lovely to hear our Novelty Chocolate brings joy.

Posted 3 weeks ago

“The best chocolates, fantastic quality. A wide selection of products. Excellent service and swift order delivery.”

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Posted 1 month ago

Thank you for your wonderful feedback! We’re delighted you enjoyed the quality, selection, and service. We look forward to hearing from you again soon

Posted 3 weeks ago

“I am so glad I discovered chococo! I was gifted some chocolate and discovered its deliciousness, then I read its eco qualities. I then used their website so I could send gifts ... I'm not a tekky but it wasn't hard .... I shall use again. Many thanks Diana Hampson”

Helpful Report

Posted 1 month ago

We’re thrilled you discovered Chococo and enjoyed both the chocolate and our eco qualities! It’s great to hear the website was easy to use and that you’ll be sending gifts again!

Posted 3 weeks ago

“Delicious chocolates well received by the recipient. Lots of brownie points for me.”

Helpful Report

Posted 1 month ago

We’re so glad to hear the chocolates were a hit! Thanks for sharing! We love that we've helped you earn those brownie points

Posted 3 weeks ago

“Superb. Each chocolate was different and distinct with interesting flavours. The chocolate itself is crisp better than any others I have tasted.”

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Posted 1 month ago

Thank you for your lovely feedback. We’re so pleased you enjoyed the distinct flavours and the crispness of the chocolate, that means a lot to us. We hope to delight you again soon.

Posted 3 weeks ago

“LOVED cococo chocolates, they are particularly well designed too and we love the packaging.”

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Posted 1 month ago

Thank you for your lovely feedback. We’re thrilled you enjoyed the chocolates and love the packaging design as well. We look forward to delighting you again soon!

Posted 3 weeks ago

“Brilliant, beautiful, tasty chocolates! They are unique and interesting. Will order again.”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback. We’re thrilled you found the chocolates tasty. We pride ourselves on our chocolates being unique, so that's great to hear too. We look forward to hearing from you again soon!

Posted 3 weeks ago

“Prompt delivery even during busy Christmas period. Top quality chocolate with different flavours”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback. We’re thrilled you enjoyed the top quality chocolate and the variety of flavours. We're also glad to hear even during the busy Christmas period, your delivery arrived on time.

Posted 3 weeks ago

“Delicious chocolates. They are such a treat. I ordered them as a Christmas present for my sister, who coincidentally gifted me a box of Chococo salted caramels!”

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Posted 1 month ago

Thank you for your lovely feedback. We’re thrilled you enjoyed the chocolates and that they made a nice Christmas present for your sister, it sounds like she has great taste as well!

Posted 3 weeks ago

“Crazy! I wrote to you just after Xmas about the inedible cake received. I was offered a refund and accepted that. And you are writing for feedback??”

Helpful Report

Posted 1 month ago

Thank you for your feedback. Unfortunately, we cannot stop the automated feedback email from being sent out, once we resolved your issue for you.

Posted 3 weeks ago

“Each chocolate was delicious only downside was only a small box ordered”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback. We’re thrilled you found the chocolates delicious. Perhaps a larger box may be in order next time! We really appreciate your support.

Posted 3 weeks ago

“Excellent chocolate.”

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Posted 1 month ago

Thank you for your short, but sweet feedback! We really appreciate it.

Posted 3 weeks ago

Chococo is rated 4.8 based on 8,691 reviews