Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,451 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 31st March 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing flavours”

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Posted 2 months ago

Thank you 💗️

Posted 2 months ago

“We were impressed by the eye catching box and the selection of chocolates were a complete delight.”

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Posted 2 months ago

Thank you! We're so pleased the packaging made a great first impression and that the chocolates inside brought plenty of Chococo joy 💗️

Posted 2 months ago

“Great chocolates.They make lovely gifts. Good service too.”

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Posted 2 months ago

Thank you so much for loving Chococo 💗️

Posted 2 months ago

“Chocolates are lovely but appear to be the same selection for several months. Hate to say it but a bit bored of them now so givibg to friends”

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Posted 2 months ago

Thank you for your feedback. We’re really sorry to hear the selection has started to feel a bit repetitive. Our goal is always to surprise and delight, so we truly appreciate you flagging this. We’ll pass your comments to our development team as we’re always looking to improve and keep things exciting. Thanks again for your support and for sharing the Chococo love with your friends 💛️

Posted 2 months ago

“Delicious chocolates, easy to order and delivered on time. Good communication throughout. Great customer service in efficiently amending gift card.”

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Posted 2 months ago

Thank you so much! We're thrilled you enjoyed the chocolates and found the whole experience smooth from start to finish. So glad our friendly Customer Care team could quickly sort the gift card too - we're always happy to help 💗️

Posted 2 months ago

“Chocolate afternoon tea hamper was presented beautifully, delivered on time and everything in it was absolutely delicious.”

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Posted 2 months ago

Thank you so much, we're thrilled to hear this 💗️

Posted 2 months ago

“Ordered the Afternoon Tea box - it arrived timely and the contents were delicious!”

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Posted 2 months ago

Oooh, you lucky thing! You managed to get your hands on one of our limited edition Luxury Afternoon Tea Sets, a Chococo twist on a British classic! So glad it was enjoyed too 💗️

Posted 2 months ago

“Skvělý dárek”

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Posted 2 months ago

Děkujeme, že darujete Chococo 💗️

Posted 2 months ago

“My favourite 'go to' chocolate emporium! I love the fresh chocolate boxes. Flavours beautifully created with unusual but delicious combinations. I have tried other chocolate brands but always come back to Chococo. If you haven't tried their selection, I urge you to! Definitely worth paying for such a treat.”

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Posted 2 months ago

Thank you! We're so proud to be your go-to chocolate company, and even more honoured to have you as part of the Chococo family. It means the world that you keep coming back to us, and we’ll keep creating fresh, deliciously different flavours just for you. Thanks for spreading the Chococo joy 💗️

Posted 2 months ago

“Absolutely beautiful and tasted amazing”

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Posted 3 months ago

That's fantastic to hear, thank you 💗️

Posted 2 months ago

“Gin chocs and maize bar both delicious and arrived promptly. The chocs were a thank you present so pleased they lived up to your normal standard as untested!”

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Posted 3 months ago

Thank you so much! We're thrilled to hear the Gin Collection and Amaizing Bar were a hit with you and delighted the gift went down well too 💛️

Posted 2 months ago

“Lovely products and brilliant customer service - I love buying from here!”

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Posted 3 months ago

Thank you so much! That means the world to us 💗️

Posted 2 months ago

“Chocolates fantastic as usual, however had paid for a thank you sleeve on the chocolate box but it didnt arrive. Have since been refunded for it.”

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Posted 3 months ago

Thank you, we're thrilled to hear that our chocolates hit the mark as always! We're really sorry the Thank You sleeve was missed. Not the experience we aim for, but we're glad we could quickly sort the refund for you. We appreciate your understanding and hope to make your next order perfect in every way 💗️

Posted 2 months ago

“Rated amongst the very best by a 88 year old very experienced chocolate gourmand. Due to the heatwave they postponed postage for a couple of days to protect the integrity of the chocolate. A thoughtful service plus super fresh interesting choccies.”

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Posted 3 months ago

Thank you so much! We're honoured to get such high praise from a true chocolate connoisseur - 88 years of expertise is not to be taken lightly! And we're delighted that the care we put into both our service and our chocolates is so well appreciated 💗️

Posted 2 months ago

“I send my 85 year old Mum Chocolates as a little gift often. I’m always keen to find her something new and special, so sent her the non-alcoholic chocolate box recently. Previously I’ve sent chocolates from Selfridges, Fortnum & Mason and Hotel Chocolat, but Mum called to say these are the best yet! I think that says it all! 😊 Thank you Chococo… I’ll definitely be ordering again!”

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Posted 3 months ago

Wow, thank you so much for sharing this. Your mum clearly has excellent taste and we're honoured she rated our chocolates the best yet! We look forward to welcoming you back very soon 💗️

Posted 2 months ago

“Once again, NEVER disappointed with your amazing chocolates, they always go down well, although I rarely get the chance to eat them....haha!!!”

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Posted 3 months ago

Haha, sounds like they disappear fast! Glad they’re always a hit, thank you 💗️

Posted 2 months ago

“Delicious chocolates. Caramels are the absolute best!”

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Posted 3 months ago

Thanks so much 💗️

Posted 2 months ago

“Unfortunately some of the chocolates had melted due to delayed delivery & a heatwave, but this was more a problem with co-ordinating delivery times with Royal Mail. They still taste nice anyway :)”

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Posted 3 months ago

So glad you still enjoyed your chocolates, even if they weren't as beautiful as they should have been. Royal Mail attempted delivery several times before the parcel was collected, and this delay likely contributed to the issue. While we can't control delivery schedules, customers do have the option to arrange redelivery or collection in advance, which can help avoid situations like this. We're glad to hear you still enjoyed the taste 😊️

Posted 2 months ago

“10 out of 10 for presentation. They were a well-received gift for a friend who I’ve bought them for before so I know she loves them. The quality is outstanding in every way. The only negative point is that they were just out of date by the time my friend received them.”

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Posted 3 months ago

Thank you so much, we’re so pleased to hear the gift was well received and that the quality and presentation lived up to expectations once again! We really appreciate you flagging the best-before date. As soon as you got in touch with us directly, we responded and offered to send a fresh replacement box to your friend. We haven’t had a reply yet, but the offer still stands if you’d like to go ahead.

Posted 3 months ago

“We are long standing customers of Chococo on a subscription basis. In all the time we have received the chocolates from them we have never been disappointed with the quality, variety and superb taste of their selections. Long may it continue.”

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Posted 3 months ago

Thank you so much for your continued support, it means the world to us. It’s incredibly rewarding to hear that we have consistently hit the mark for you over time. Here’s to many more delicious deliveries to come 💗️

Posted 3 months ago

Chococo is rated 4.8 based on 8,451 reviews