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Chococo Reviews

4.8 Rating 7,813 Reviews

94 %

of reviewers recommend Chococo

Company Reviews

Product Reviews

4.8

Based on 7,813 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 7th April 2024

Chococo 5 star review on 2nd April 2024

Chococo 5 star review on 30th January 2024

Chococo 5 star review on 30th January 2024

Chococo 5 star review on 2nd December 2023

Chococo 5 star review on 22nd October 2023

Chococo 5 star review on 15th October 2023

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are a gift for Easter, for my daughter. She is delighted that she has got something she can actually eat!”

Posted 1 year ago

That's fab to hear, thank you!

Posted 1 year ago

“I decided to try these chocolates because they looked interesting and the box was very pretty. I enjoyed these chocolates but I thought they were overpriced for what they were. I will probably stick with my usual brand.”

Posted 1 year ago

We use the finest, single-origin, Raisetrade chocolate along with local and fresh ingredients, and we don't use any additives or preservatives! We craft all our chocolates & truffles by hand, we hand-decorate and hand-pack in plastic-free packaging. No machines, no robots and everything done by humans. We think we're worth it 😉️

Posted 1 year ago

“My mum really loves them!! Especially with the ones with booze!”

Posted 1 year ago

We love your mum 😉️ Thank you!

Posted 1 year ago

“Good product, however, I placed order on 11th March, expecting it by the 15th. Turned up on the 20th, so bought another gift since this one arrived too late. Problem with Royal Mail.”

Posted 1 year ago

Thank you, and sorry that we were let down by Royal Mail on this occasion.

Posted 1 year ago

“Loved the chocolates as all the flavours are all so different and taste good. Package is non plastic and the delivery is quick.”

Posted 1 year ago

That's fab, thank you 💛️

Posted 1 year ago

“I've discovered Chococo chocolate a few months ago and can honestly say they make the best Vegan Milk Chocolate. Also, love their eco friendly packaging and environment support projects.”

Posted 1 year ago

Thank you! We're so pleased that you love our Oat M!lk chocolate and appreciate our ethics too - win win 😍️

Posted 1 year ago

“The order that I received is for Easter. So I'm looking forward to then.”

Posted 1 year ago

Thank you!

Posted 1 year ago

“Beautiful hot chocolate - really hard to justify paying almost £10 for a tin though considering it doesn't make a huge number of hot chocolates. =(”

Posted 1 year ago

Thank you for loving our chocolate. All you need to justify it is the quality of the chocolate - quality over quantity! Go on, you know deserve it 😊️

Posted 1 year ago

“One star withheld, only because chocolate eggs will not be eaten before Easter. However they look lovely, were well packed and delivered promptly.”

Posted 1 year ago

Glad to hear everything went well (and we look forward to receiving the fifth star at Easter) 😊️

Posted 1 year ago

“Milk chocolate slab amazing”

Posted 1 year ago

Thank you!

Posted 1 year ago

“The flavours were quite strong and some of the chocs were beautiful. Sad that the nutmeg flavour couldn’t be located. Less wasteful packaging but not easy to remove the chocs we felt. Have won lots of awards and very authentic - not entirely convinced I’d go for them again but that’s not a criticism. Very swift service - very pricey we thought.”

Posted 1 year ago

Thank you for your thorough feedback! You just need to remove a cardboard grid if you're having difficulty extracting the chocolates from their box - it's designed to try to stop them flipping in transit, but is easily resolved. Don't forget that we use Raisetrade chocolate (better than Fairtrade), our chocolates are hand-crafted, hand-decorated and hand-packed in plastic-free packaging. As well as that we're ethical, human (no robots here), palm oil-free, a small, artisan company and we think we're worth every penny 😍️

Posted 1 year ago

“Excellent chocolate! My only criticism is that the boxes are way bigger than the amount of chocolate inside - which is a bit embarrassing when you give something as a gift and it turns out to be very small!”

Posted 1 year ago

Thank you, we're so glad you love our chocolate. Because we don't use any plastic in our packaging, our kraft boxes need to be big so that we can cushion our hollow creations in food-safe tissue to avoid damage in transit. Our website states weights and sizes of items and boxes so that everything is clear.

Posted 1 year ago

“A lovely malty tasting hot chocolate which was a surprise with no need to add any sugar.”

Posted 1 year ago

And there speaketh a true connoisseur of 100% chocolate - welcome to the Chococo family 💛️

Posted 1 year ago

“I'm very happy to have found a manufacturer of vegan chocolate. My partner is milk intolerant and the choice at chococo is broad, this allow me to surprise her for every occasion. Keep making chocolate because we love to eat them.”

Posted 1 year ago

Thank you! And don't worry, we'll keep on making so long as you keep on surprising your partner. Love is ..... Chococo! 💗️

Posted 1 year ago

“Lovely selection of chocolates delivered every month. Love their shops too, but unfortunately for me there are none in Buckinghamshire!!”

Posted 1 year ago

It's great to hear you love your subscription, thank you 💛️

Posted 1 year ago

“Probably the nicest chocolate covered Turkish delight I have had, but very expensive as £7.95 for six pieces, so won’t buy again.”

Posted 1 year ago

Thank you! But we really hope you'll come back .... If ours is the best, then surely you're worth it?!

Posted 1 year ago

“Lovely fillings I however prefer chocolate that melts more easily rather than a crisp shell.”

Posted 1 year ago

Thanks, we're so glad you enjoyed the flavours. A pleasing snap to our chocolate shells shows that they're made using fine quality couverture chocolate which has been well tempered, and is generally the preferred choice for filled chocolates.

Posted 1 year ago

“A selection of Chococo hot chocolate drinks bought for a discerning friend who loves her hot chocolate. Good communication & delivered ahead of EDD. However, my friend said she had to ring the Company to ascertain who'd sent them whereas I'd requested a brief message be enclosed.”

Posted 1 year ago

Thank you for gifting Chococo. It sounds like you may have missed the 'Save' button when you added a gift message to your order as we didn't receive the instruction to include one, but it was a pleasure to help solve the mystery when your friend called us.

Posted 1 year ago

“Exceptionally good chocolate, albeit pricy. The only reason I'm not awarding 5 stars is that we were disappointed by our recent order of chocolate-covered orange segments. There was far too much chocolate to orange, not at all what we were expecting, and my sister made a far superior and more refined version! My only other gripe is that they didn't switch carrier before Christmas, and our named-day delivery very arrived late as a result.”

Posted 1 year ago

Thank you, we hope that next time we'll be able to far exceed expectations to make up for it. We should mention that preferred delivery dates aren't guaranteed, so even with without Royal Mail strikes, we wouldn't consider one day later than requested as 'very' late. Furthermore, we should mention that we did use an alternative carrier in the lead up to Christmas, but at the time of your order there wasn't an express service option available.

Posted 1 year ago

“We bought a "Giant Assorted Festive Chocolate Hamper" as a gift for friends. The Hamper was sent direct to them as we no longer live in the UK so we did not have the opportunity to see it before they received it. Delivery time was exactly as promised and our friends told us they were delighted with the variety & quality of the contents. So can't give ratings on the product based on personal experience but I reckon our friends' comments are enough to merit close to top marks!”

Posted 1 year ago

So glad they enjoyed it, and thank you for gifting Chococo 😊️

Posted 1 year ago

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Chococo is rated 4.8 based on 7,813 reviews