Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,017 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had your very yummy ice cream when we stayed in Swanage so sent a box of your chocolates to our hosts whole really liked them.”

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Posted 2 months ago

Thank you for your review. We’re delighted to hear the chocolates were well received by your hosts after enjoying our gelato in Swanage. We really appreciate you sharing this!

Posted 1 month ago

“Great delivery and well packaged. This was a gift for Father's Day and it was very well received, he loved it! Even my four year old daughter kept asking for more... We will definitely be buying more 😊”

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Posted 2 months ago

Thank you for your lovely review. We’re delighted to hear the gift was well received and that your family enjoyed it, especially your little one! Thank you for thinking of us when gifting!

Posted 1 month ago

“Didn't really like the flavours.”

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Posted 2 months ago

Thank you for your honest review. We're sorry to hear that you didn't like the flavours in your Small Selection Box. Thank you for giving us a try, we can appreciate we won't be everyone's favourite!

Posted 1 month ago

“We're amazing in resolving a problem. Would highly recommend”

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Posted 2 months ago

Thank you for your lovely review! Apologies again for the initial issue caused, but we're glad we were able to resolve this within the timeframe you needed. Thank you for the recommendation, that's very kind!

Posted 1 month ago

“Great Fathers Day box of goodies - very well received !”

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Posted 2 months ago

Thank you for your review. We’re so glad to hear the Fathers Day box was well received! Thank you for using us for your Father's Day gifting!

Posted 1 month ago

“Beautiful fish and chips chocolate ordered for Father’s Day - my dad was delighted and said it looks fabulous but too good to eat so I can’t comment on the taste but I’m sure he’ll succumb soon. Thank you 🤩”

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Posted 2 months ago

Thank you for your lovely review! We’re so pleased your dad was delighted by the presentation of our Fish and Chips, we hope he enjoyed the chocolate when he eventually gave in!

Posted 1 month ago

“Fantastic.All we wanted.”

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Posted 2 months ago

Thank you for your review. We’re thrilled to hear you got exactly what you wanted. We appreciate you taking the time to share!

Posted 1 month ago

“Lovely flavours and the presentation is superb. Definitely habit-forming. We also really like the ethical credentials as we don't want our chocolates full of palm oil.”

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Posted 2 months ago

Thank you for your lovely review. We’re thrilled you enjoyed the flavours and presentation thank you for your kind words. The ethics of our chocolate production are extremely important to us, we're so glad to hear this is what has attracted you to us!

Posted 1 month ago

“A fabulous indulgant treat. great taste, flavour and bite .”

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Posted 2 months ago

Thank you for your wonderful review and kind words. We're super pleased to hear you enjoyed the quality of our chocolate. We hope to welcome you back again soon!

Posted 1 month ago

“I ordered the 70% Dark chocolater drops which I had been waiting to be produced. They are really, really nice drops but I felt they were rather on the small side. Would rather have had less drops but larger.”

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Posted 2 months ago

Thank you for your review and feedback. We understand the drops are on the smaller side, this is due to the fact that they are primarily used for baking! We're glad, despite the size, that you still enjoyed the quality of our chocolate.

Posted 1 month ago

“Delivery address was my daughter, and the chocolate was a birthday present. Delivery was fine, I got the notifications, and she ws happy to guess it was from me. No feedback on the eating yet!”

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Posted 2 months ago

Thank you for your review. We’re glad the delivery went smoothly and that your daughter enjoyed the birthday surprise. When you have feedback on tasting, we’d love to hear it!

Posted 1 month ago

“lovely choclate,even the reduced is good.”

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Posted 2 months ago

Thank you for your kind review. We’re so happy to hear your enjoying our chocolate! Thank you for taking the time to leave our review.

Posted 1 month ago

“Easy to order. Arrived on time. Chocolates excellent as ever. 1/4 bars already gone.”

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Posted 2 months ago

Thank you for your review. We’re glad the ordering was easy, it arrived on time, and you’re enjoying the chocolates!

Posted 1 month ago

“Chocolate quality is great! But the Easter eggs weren't shipped very well, placed right against the side of the box instead of bubble wrapped in the middle so some arrived broken. I bought them on sale so it didn't matter much. Still very happy with what I ordered though.”

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Posted 2 months ago

Thank you for your honest review. We're really sorry to hear the your eggs arrived broken, that's disappointing to hear. Your feedback will be passed to our packing teams to highlight the importance of packaging the orders as securely as possible. Despite this, we're glad to hear you enjoyed the chocolate itself.

Posted 2 months ago

“I loved the flavours, just right for summer. I am happy to say the box didn’t last long as the chocolates were so good 😊”

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Posted 2 months ago

What a lovely review, thank you! We’re thrilled you enjoyed the summer flavours and that the chocolates were so delicious they didn’t last long!

Posted 2 months ago

“I ordered a large box of Chococo’s limited-edition summer chocolates and, suffice it to say, they did not disappoint. In fact, they didn’t last long at all. Chococo’s chocolate is beautifully balanced but utterly moreish. The box brought together ganaches, creams, truffles and even pâte de fruit in combinations that felt fresh and innovative, while still being completely delicious rather than gimmicky. LOVE THEM!”

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Posted 2 months ago

What a fantastic review, thank you! We're delighted that our Summer Collection hit the mark and disappeared so quickly! It's especially lovely to hear that you enjoyed the balance between creativity and flavour, as we work hard to ensure our seasonal chocolates are both innovative and genuinely delicious. Your enthusiasm has made our day. Thank you for your support

Posted 2 months ago

“My Order didn't arrive until 2 days after my preferred date. I contacted Customer Service and received a response which pretty much said 'we can't guarantee a delivery day, so that's just tough'. Sadly this is the sort of reply you get from many people in Customer Service nowadays. They have your money, so they're not bothered after that. I definitely won't be using Chococo in the future.”

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Posted 2 months ago

Thank you for your review. I'm sorry to hear your order arrived later than expected. Unfortunately, your order was placed during the hottest time of the year (so far!) and had we shipped your order earlier, its likely the chocolate would have arrived completely melted! As stated in our email to you, we did have a warning on the website at the time your order was placed, explaining that orders were currently on hold and they would be sent once the temperature cooled. I hope this helps!

Posted 2 months ago

“Sent as a gift and the replacement recipient said the brownies were really tasty. They loved them.”

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Posted 2 months ago

Thank you for sharing this. We’re so glad the recipient enjoyed the brownies and that they made a great gift, that's wonderful to hear!

Posted 2 months ago

“Great customer service and amazing chocolates! Chococo contacted me regarding shipping during the heatwave which was greatly appreciated. Real care is taken with the chocs and customers.”

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Posted 2 months ago

Thank you for your kind words. We're so pleased that our team’s communication during the heatwave was helpful and appreciated. We put a great deal of care into looking after both our chocolates and our customers, so it's lovely to hear that this made a difference to your experience.

Posted 2 months ago

“Excellent products safely delivered in time for birthday tea.”

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Posted 2 months ago

Thank you so much for the lovely review. We’re delighted the products arrived safely and in time for your birthday tea!

Posted 2 months ago

Chococo is rated 4.8 based on 9,017 reviews