Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,541 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered your chocolates after seeing them online, so had no idea what they were like. I'm sorry but I wish I could have tasted samples before ordering as I wouldn't have chosen the box I did had I done so. I liked some but really didn't like others and they were quite expensive as far as I was concerned. I'm sorry but I won't be ordering from you again. Thank you.”

Helpful Report

Posted 1 year ago

We're sorry to hear this, but as you can probably imagine, if we offered samples, we wouldn't have much of a viable business! The box you selected contained a curated selection of award-winning chocolates and truffles. All have won either - or sometime several - Great Taste, Academy of Chocolate or International Chocolate Awards, so are judged excellent by independent chocolate & foodie experts. We're sorry if this wasn't the case for you.

Posted 1 year ago

“Absolutely delicious chocolates, I love the flavours of the summer collection! The bright and jolly packaging is very appealing too.”

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Posted 1 year ago

Thank you, we're thrilled to hear our summer collection has delighted in every way 💗️

Posted 1 year ago

“I think your chocolates would benefit from a thicker chocolate coating. Although the fillings are tasty the chocolate seemed to be wafer thin.”

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Posted 1 year ago

Thank you, we're thrilled to hear that you love our flavours, but sorry if the chocolate seemed to be on the thin side. Our casings should be the perfect thickness to provide a good amount of delicious, ethically sourced chocolate that compliments the fillings and provides a crisp bite, but without overtaking the flavour profiles.

Posted 1 year ago

“The recipient told me it was lovely. That's all we can ask for.”

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Posted 1 year ago

Thank you for gifting Chococo 😊️

Posted 1 year ago

“Delicious chocolates but the descriptive details in the box are not obvious and the pictures do not compare clearly to the chocolates in the box.”

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Posted 1 year ago

Thank you, we're so glad you love our chocolates. As each one is hand-crafted and hand-decorated, every chocolate is an individual work of art, so occasionally the decoration may be a little different looking compared to the graphics on our menus. But sometimes, the excitement is in the discovery 😍️

Posted 1 year ago

“Chococo are my go to place for pressies for family and friends. The choice and variety on offer is brilliant, ordering for delivery elsewhere is straightforward, and being able to add a free gift message makes it extra personal and fun. Delivery always seems to timely and I get kept well informed. I used to live in Dorset and visit the cafe in Swanage...having moved up North, supporting a business that used to be local feels good...But The Best Thing is that I can trust Chococo's ethics and sourcing, and I know that my money is being spent making the world a better place. Thank you Chococo, keep doing your marvellous and delicious thing!! 😋”

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Posted 1 year ago

You're truly part of the Chococo family, thank you, and thanks for loving everything that we do 💗️

Posted 1 year ago

“Such great service and the best chocolate ever!”

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Posted 1 year ago

Thanks for being a true Chococo fan 💗️

Posted 1 year ago

“The chocolates are delicious.”

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Posted 1 year ago

Thank you 😊️

Posted 1 year ago

“The surprise box was very impressive and superb value! I highly recommend Chococo for both taste and product choice 🍫”

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Posted 1 year ago

Thanks, that's fab to hear 💗️

Posted 1 year ago

“Arrived on time. Beautifully wrapped. My sister said they are delicious and had to be rationed to make the box last.”

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Posted 1 year ago

Thanks for gifting Chococo. It's great to hear how well appreciated the chocolates were 💗️

Posted 1 year ago

“Fantastic company with amazing chocolates! I love visiting the stores in person but the service online is brilliant too and delivery is fast.”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“All your products are exceptional”

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Posted 1 year ago

Thanks, that's fab to hear 💗️

Posted 1 year ago

“Lovely range of chocolates, great for vegan milk chocolate alternatives. Delivery quite quick with various options. Come beautifully packaged”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“Always absolutely delicious chocolate and the Large Fish and Chips made a brilliant fun present.”

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Posted 1 year ago

Thanks for being a true Chococo fan and loving our quirkiness too 😊️

Posted 1 year ago

“Great tasting chocolate. Ordered a mystery box, which meant that it was a reasonable price for what you received. Had I paid the full amount for each item I would have said the chocolate was expensive.”

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Posted 1 year ago

Thank you. We believe our chocolate is both great value and choc-full of soul too! Hand-crafted using slave-free, palm oil-free, lower sugar, directly traded, totally sustainable chocolate, individually hand-decorated and hand-packed into compostable or recyclable packaging, ours is chocolate for change!

Posted 1 year ago

“Simply, Chococo provides some of the best "craft" chocolates currently available with original fillings encased in wonderful chocolates from around the world. Ethical trading makes purchasing from this chocolatier an assured experience for anyone committed to Fairtrade.”

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Posted 1 year ago

Thank you! We’re proud to work with our direct trade partners to produce chocolate that adds value to the local economy, is slave-free, palm-oil free, high in cocoa, low in sugar, and completely sustainable. 100% of our packaging is plastic-free and either recyclable or compostable too, and we support sustainability projects across the world 🙌️

Posted 1 year ago

“We really enjoyed our fresh chocolates; an exciting mixture of flavours to try! It’s great to find genuine fresh chocolates that are not full of preservatives to extend the shelf life for months !”

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Posted 1 year ago

No nasties here and never will be! Thanks for loving Chococo 😍️

Posted 1 year ago

“Always scrumptious. The VERY best.”

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Posted 1 year ago

Now is that Truly Scrumptious, or Simply The Best? Either way, we'll sing along! Thank you 💗️

Posted 1 year ago

“Chococo create beautiful products that are ideal both for 'gifts' to other or if you want to give yourself a 'personal treat'”

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Posted 1 year ago

Thank you for sharing the Chococo joy and remembering to treat yourself too 💗️

Posted 1 year ago

“Excellent choice from variety of products for all tastes- first-class service from ordering to delivery.”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

Chococo is rated 4.8 based on 8,541 reviews