Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,541 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these chocolates - they are the best on the market in this price range at the moment. I love the designs and the environmentally aware packaging and also the children's designs. Very high quality”

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Posted 1 year ago

That's fab to hear, thank you 💛️

Posted 1 year ago

“Got these as a competition prize and the winners were super happy with how cute the ducks were and how tasty!”

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Posted 1 year ago

What better prize than Chococo chocolate! Fantastic, thank you 💗️

Posted 1 year ago

“Got the box for my brother for his birthday and he loved it”

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Posted 1 year ago

Thanks for gifting Chococo

Posted 1 year ago

“We tried the selection box, so many amazing flavours 😊 Will definitely be buying again for friends and family, also loved the presentation and packaging.”

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Posted 1 year ago

Thank you, we're so pleased that you enjoyed it all, and we look forward to welcoming you back very soon 💗️

Posted 1 year ago

“Delicious. I am dairy intolerant so have oat milk choc. Really nice”

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Posted 1 year ago

Thank you! With no dairy, gluten, nuts or soya, it's 'milk' chocolate but not as you know it. In fact, in our blind taste testing when researching this chocolate, lots of our tasters thought they were eating a dairy-based classic milk chocolate! 💗️

Posted 1 year ago

“Chocolates seem ok - but had lots of problems with delivery. First delivery went MIA and then their insistence on being signed for meant a further delay. Summer/chocolates and postage are not natural bedfellows”

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Posted 1 year ago

Thank you, we're so glad to hear you enjoyed the chocolate. We're very sorry that your order went astray and you were subsequently dissatisfied with delivery of the replacement box. Our orders are sent by Royal Mail as we find them very efficient at delivering to domestic addresses. We offer a variety of postal options but all are sent by tracked delivery so that you can follow the progress of your delivery, update the delivery options if you or the recipient is not going to be there, and have confirmation of when it is delivered. As it is tracked delivery, depending on the postie, the parcel may require a signature on delivery. If no one is in, a card will be left and the item can either be collected from the local delivery office or a re-delivery can be arranged. Royal Mail offers an online re-delivery service so that you do not have to call them, just arrange it via their website at royalmail.com.

Posted 1 year ago

“From enquiry to changing delivery location Amber was polite patient and helpful all the way through. Incredibly responsive and receptive to my questions and dietary needs. Your chocolates are always exceptional and it's great that your customer service is just as brilliant. My partner was delighted at the selection and was overjoyed that there were no flavours he didn't like. Really REALLY thank you for everything. I've only ever bought from your static shops but since being in hertfordshire I decided to risk delivery and it did not disappoint, will be continuing to order online when we aren't visiting dorset. THANK YOU!!!!!!!”

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Posted 1 year ago

Thank you! And a big shout out to Amber in Customer Care too. We're so pleased that we could help with everything and we look forward to welcoming you back - online or in-store - very soon 💗️

Posted 1 year ago

“I sent chocolates as a birthday gift. They arrived on time and were greatly enjoyed. Thank you, Choco.”

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Posted 1 year ago

That's fantastic to hear, thank you.

Posted 1 year ago

“Incredible presentation and beautiful chocolate such a novelty theme with the fish and chips”

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Posted 1 year ago

Thank you so much! Our chocolate Fish & Chips is a British classic with a twist that is a real seaside delight all wrapped up in The Chococo News. Plus, 5% of every sale is donated to Project Seagrass, a charity dedicated to the conservation of seagrass ecosystems 🐟️🍟️😍️

Posted 1 year ago

“I buy these delicious chocolates for my friends celebrating special events These four were 70th birthdays x2 75th birthday and 80th birthday Such a treat for them all!!!”

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Posted 1 year ago

Thank you so much for sharing the Chococo joy - what a lovely friend you are 💗️

Posted 1 year ago

“Every present I e bought from you has made somebody’s day, so thank-you for your consistent innovations and excellence”

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Posted 1 year ago

Yay, that's fab to hear! Thank you for making Chococo your go-to for joy-bringing gifts 💗️

Posted 1 year ago

“I was really looking forward to the Cherry Bakewell brownie, but it was a bit disappointing, there didn't seem to be any cherry in it! It was quite nice as a chocolate brownie with a hint of almond, but for the price I was expecting more. I had a free delivery code too so I just paid £16.50, with delivery it would cost over £20 and I definitely don't think it would be worth buying again unfortunately. It was wrapped nicely and arrived very quickly though.”

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Posted 1 year ago

We're sorry to hear this. Our Cherry Bakewell brownie is made with our 72% Ecuador origin chocolate, lashings of cherry jam, and a sprinkle of flaked almonds on top. Our friendly customer care team are there to help with any unhappy moments and if you'd let us know what the issues were, we would have been able to rectify it for you.

Posted 1 year ago

“We ordered their sfternoon tea package and it was delicious. A brilliant idea!!”

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Posted 1 year ago

Thank you, we're thrilled to hear this. Our Luxury Afternoon Tea Set for Two was a limited edition, so you were lucky to get your paws on one. They proved so popular, we may have to see about bringing them back!

Posted 1 year ago

“Bought the large selection box for a friend’s birthday. She was delighted as these are her absolute favourite chocolates. The delivery arrived very quickly and were well packaged.”

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Posted 1 year ago

So glad to hear everything went perfectly. Thanks for gifting Chococo 💗️

Posted 1 year ago

“Never ordered from Chococo before but after receiving the Cherry Bakewell brownie…will definitely be ordering more!!! The brownie was the best ever tasted!!!’ Delivery was swift and lovely packaged!!”

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Posted 1 year ago

Ding dong, brownies calling! 🍒️ So glad to hear everything was perfect and we look forward to you trying more of our yummy flavours and chocolates!

Posted 1 year ago

“These are expensive chocolates - definitely a special treat only - but they are interesting, absolutely delicious and beautiful. I would also like to thank Amber in customer services for helping to sort out a problem with a mis-delivery.”

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Posted 1 year ago

Thank you, we're thrilled to hear how well appreciated our chocolates are. Glad our fab Customer Care team were able to help with your delivery issue too 💗️

Posted 1 year ago

“Bought the brownies and chocolate box as the combo for Father’s Day. Husband loved it. We especially enjoyed the favourite chocolate box. So many unique flavours that worked really well. Will defo buy again”

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Posted 1 year ago

Thank you, we're so pleased how much the chocolate & brownies were enjoyed, and we look forward to welcoming you back very soon 💗️

Posted 1 year ago

“Delicious chocolate, lovely flavours, beautifully presented. My husband was delighted with his Father's Day gift. I enjoyed my bar too!”

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Posted 1 year ago

Thank you for gifting Chococo - and remembering to treat yourself too 😊️

Posted 1 year ago

“Beautiful to look at; delicious and innovative flavours.”

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Posted 1 year ago

Thank you 😍️

Posted 1 year ago

“Always delicious and wonderfully different flavours, the chocolates are immaculately presented and perfect in shape. I have ordered several times now, and never been disappointed, delivery has always been consistently good and reliable, and recipients of the gift always over the moon with the chocolates, and always asked where they can get them!”

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Posted 1 year ago

Wow! What a Chococo ambassador! Thank you so much for all your love and for sharing the Chococo joy 🎁️💗️

Posted 1 year ago

Chococo is rated 4.8 based on 8,541 reviews