Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,055 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 3rd September 2026

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very excellent chocolates, much good flavours.”

Helpful Report

Posted 1 year ago

That's fantastic to hear, thank you 💗️

Posted 1 year ago

“I've used Chococo several times when I've wanted to send friends and family a nice gift. This time I ordered a selection of chocolate bars for my cousin but on other occasions I've ordered their fresh boxed chocolates or their hot chocolate. Without exception, my recipients have been delighted with their gift and they've given me really positive feedback about the quality of the chocolates, how nice they are and the fact they are beautifully packaged. As the buyer, I find Chococo's website very easy to navigate, they regularly offer discounts or bundles, and the service is excellent with gifts arriving within a couple of days of my order. Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and continued support. We're absolutely delighted to hear that your friends and family have enjoyed receiving our chocolates, and we're also really pleased that you've found our website easy to use and our service reliable. We put a lot of care into every part of the Chococo experience, so your feedback is incredibly rewarding to read. Thanks for gifting Chococo, for recommending us, and we look forward to helping you share more Chococo joy in the future 💗️

Posted 1 year ago

“Box compartments too small to pick up chocolates - had to upend the box to get them out. Chocs didn't match illustrations particularly well so we had to take pot luck with what we picked. Chocolate itself had slightly lard-y texture. Maybe that's what good-qualirty chocs are like but we didn't care for them particularly. On the plus side, the packaging is lovely (apart from sizing & pictures) and they arrived on time. Sorry but we won't be ordering again.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we really appreciate you taking the time to share your thoughts. We're sorry to hear that the box layout and presentation didn’t meet your expectations. On our enclosed menu card, we do recommend lifting out the grid dividers if you're having difficulty picking up the chocolates; this usually makes access much easier without needing to upend the box. As our chocolates are individually hand-decorated, the illustrations on the menu are intended as a visual guide rather than exact representations. In terms of texture and flavour, all of our filled chocolates are handcrafted using the finest single origin couvertures, including our award-winning 47% Colombia Milk and 72% Ecuador Dark chocolates. We appreciate that taste is subjective and are sorry that this particular style wasn’t to your preference. We're glad to hear you liked the packaging and that your order arrived on time, and we're grateful you gave our chocolates a try.

Posted 1 year ago

“I got this as a wedding anniversary treat for my husband. The scones were lovely and the brownies were divine! We just had to get some extra cream. We made tea to have with the scones and had the hot chocolate separate. There was a bit too much chocolate to have all in one go! I was very pleased with this and would get it again.”

Helpful Report

Posted 1 year ago

Thank you so much for sharing this! We're delighted our Luxury Afternoon Tea Set added a special touch to your anniversary celebration. Great call on pairing tea with the scones and saving the hot chocolate - it is a lot of Chococo yummyness in one go! We're so glad you enjoyed it and look forward to welcoming you back very soon 💗️

Posted 1 year ago

“Amazing flavours”

Helpful Report

Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“We were impressed by the eye catching box and the selection of chocolates were a complete delight.”

Helpful Report

Posted 1 year ago

Thank you! We're so pleased the packaging made a great first impression and that the chocolates inside brought plenty of Chococo joy 💗️

Posted 1 year ago

“Great chocolates.They make lovely gifts. Good service too.”

Helpful Report

Posted 1 year ago

Thank you so much for loving Chococo 💗️

Posted 1 year ago

“Chocolates are lovely but appear to be the same selection for several months. Hate to say it but a bit bored of them now so givibg to friends”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We’re really sorry to hear the selection has started to feel a bit repetitive. Our goal is always to surprise and delight, so we truly appreciate you flagging this. We’ll pass your comments to our development team as we’re always looking to improve and keep things exciting. Thanks again for your support and for sharing the Chococo love with your friends 💛️

Posted 1 year ago

“Delicious chocolates, easy to order and delivered on time. Good communication throughout. Great customer service in efficiently amending gift card.”

Helpful Report

Posted 1 year ago

Thank you so much! We're thrilled you enjoyed the chocolates and found the whole experience smooth from start to finish. So glad our friendly Customer Care team could quickly sort the gift card too - we're always happy to help 💗️

Posted 1 year ago

“Chocolate afternoon tea hamper was presented beautifully, delivered on time and everything in it was absolutely delicious.”

Helpful Report

Posted 1 year ago

Thank you so much, we're thrilled to hear this 💗️

Posted 1 year ago

“Ordered the Afternoon Tea box - it arrived timely and the contents were delicious!”

Helpful Report

Posted 1 year ago

Oooh, you lucky thing! You managed to get your hands on one of our limited edition Luxury Afternoon Tea Sets, a Chococo twist on a British classic! So glad it was enjoyed too 💗️

Posted 1 year ago

“Skvělý dárek”

Helpful Report

Posted 1 year ago

Děkujeme, že darujete Chococo 💗️

Posted 1 year ago

“My favourite 'go to' chocolate emporium! I love the fresh chocolate boxes. Flavours beautifully created with unusual but delicious combinations. I have tried other chocolate brands but always come back to Chococo. If you haven't tried their selection, I urge you to! Definitely worth paying for such a treat.”

Helpful Report

Posted 1 year ago

Thank you! We're so proud to be your go-to chocolate company, and even more honoured to have you as part of the Chococo family. It means the world that you keep coming back to us, and we’ll keep creating fresh, deliciously different flavours just for you. Thanks for spreading the Chococo joy 💗️

Posted 1 year ago

“Absolutely beautiful and tasted amazing”

Helpful Report

Posted 1 year ago

That's fantastic to hear, thank you 💗️

Posted 1 year ago

“Gin chocs and maize bar both delicious and arrived promptly. The chocs were a thank you present so pleased they lived up to your normal standard as untested!”

Helpful Report

Posted 1 year ago

Thank you so much! We're thrilled to hear the Gin Collection and Amaizing Bar were a hit with you and delighted the gift went down well too 💛️

Posted 1 year ago

“Lovely products and brilliant customer service - I love buying from here!”

Helpful Report

Posted 1 year ago

Thank you so much! That means the world to us 💗️

Posted 1 year ago

“Chocolates fantastic as usual, however had paid for a thank you sleeve on the chocolate box but it didnt arrive. Have since been refunded for it.”

Helpful Report

Posted 1 year ago

Thank you, we're thrilled to hear that our chocolates hit the mark as always! We're really sorry the Thank You sleeve was missed. Not the experience we aim for, but we're glad we could quickly sort the refund for you. We appreciate your understanding and hope to make your next order perfect in every way 💗️

Posted 1 year ago

“Rated amongst the very best by a 88 year old very experienced chocolate gourmand. Due to the heatwave they postponed postage for a couple of days to protect the integrity of the chocolate. A thoughtful service plus super fresh interesting choccies.”

Helpful Report

Posted 1 year ago

Thank you so much! We're honoured to get such high praise from a true chocolate connoisseur - 88 years of expertise is not to be taken lightly! And we're delighted that the care we put into both our service and our chocolates is so well appreciated 💗️

Posted 1 year ago

“I send my 85 year old Mum Chocolates as a little gift often. I’m always keen to find her something new and special, so sent her the non-alcoholic chocolate box recently. Previously I’ve sent chocolates from Selfridges, Fortnum & Mason and Hotel Chocolat, but Mum called to say these are the best yet! I think that says it all! 😊 Thank you Chococo… I’ll definitely be ordering again!”

Helpful Report

Posted 1 year ago

Wow, thank you so much for sharing this. Your mum clearly has excellent taste and we're honoured she rated our chocolates the best yet! We look forward to welcoming you back very soon 💗️

Posted 1 year ago

“Once again, NEVER disappointed with your amazing chocolates, they always go down well, although I rarely get the chance to eat them....haha!!!”

Helpful Report

Posted 1 year ago

Haha, sounds like they disappear fast! Glad they’re always a hit, thank you 💗️

Posted 1 year ago

Chococo is rated 4.8 based on 9,055 reviews