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Chisholm Hunter Reviews

4.5 Rating 3,175 Reviews

85 %

of reviewers recommend Chisholm Hunter

Company Reviews

4.5

Based on 3,175 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 15th April 2024

Chisholm Hunter 5 star review on 21st March 2024

Chisholm Hunter 5 star review on 6th January 2024

Chisholm Hunter 5 star review on 29th December 2023

Chisholm Hunter 5 star review on 1st December 2023

Chisholm Hunter 5 star review on 24th September 2023

Chisholm Hunter 5 star review on 24th September 2023

64

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a watch as a gift for my wife for Valentines Day. It arrived on time which was brilliant as it had to be posted out on Friday for a Saturday possible delivery to me. However I had specifically asked for the bracelet to be sized (by removing links) to a specific measured length, and this was overlooked so we have decided to wait for when our local (Wigan) CH shop opens after lockdown to take watch in then to be done.”

Posted 3 years ago

“Product arrived on time well packaged”

Posted 3 years ago

“Great service!”

Posted 3 years ago

“Good customer service but should consider free returns.”

Posted 3 years ago

“Lovely company to deal with, I recently purchased a Montblanc pen for my wife for our 30 wedding anniversary (pearl) and the Monro pen has a Pearl on the clip, the only problem I have is it didn’t come with the outer sleeve and the warranty and booklet etc, I am still waiting for these items, but would certainly recommend Chrisholm Hunter.”

Posted 3 years ago

“Service was good wwith no real problems encountered.”

Posted 3 years ago

“Very good service. Item came quickly, well packaged and good price”

Posted 3 years ago

“Easy to look at site..easy to buy...didn't get confirmation email ..watch was in lovely box..and watch is beautiful thankyou.”

Posted 3 years ago

“Very pleased with delivery and watch.”

Posted 3 years ago

“Beautiful watch and excellent delivery service. The only reason I am giving it 4 stars instead of 5 is I provided a size as per the instructions and the watch arrived way too big. We had to remove links ourselves.”

Posted 3 years ago

“Watch arrived in good condition and on time. Only issue was a lack of confirmation of despatch until the last minute. However this was due to covid reduced staffing levels. Overall very happy.”

Posted 3 years ago

“The only reason I haven’t rated 5 stars is because I had to initiate contact to ascertain why I had not received communication regarding my purchase past the date it was supposed to have been delivered. I was then informed it had actually been damaged and was no longer for sale. As to why I had not been told about this prior, was not explained. Despite this and on making an alternative selection, the service from Alison and her colleagues in the team has been brilliant and I am delighted with my purchase, it will make a wonderful 30th wedding anniversary gift for my husband in May.”

Posted 3 years ago

“As a new customer and first time purchaser of real diamonds, I was happy with the quality and presentation. I didn't realise how tiny the actual diamonds would be and as it was for my wife's 60th birthday I would probably have spent a bit more for something more substantial, had the measurements been clearly stated.”

Posted 3 years ago

“Hi Purchased a watch from Chisholme Hunter and unfortunately although i loved the watch it was not suitable for me. This however was not an issue, i rang the customer services dept who were very helpful and they explained how to return the watch so i could get a full refund.”

Posted 3 years ago

“Bought a diamond necklace - it was reasonably priced and loved by the receiver. It's really beautiful. They have a "buy within X hours and receive in X days!" thing on their website. I wouldn't trust this if you're in a hurry. It's not accurate. Paying extra for delivery won't speed up the process either - just use the free service. The necklace arrived 2 days late and tangled in the box. Took me so long to untangle it, I almost returned it. The way it was tangled made me question if it would even be possible for this to happen during transit. I also received a lot of "you still have X still in your basket, can I help?" emails, even after I ordered the item. I would use them again but probably not as a first choice. I would have given them 3 stars but they filter out reviews under 4 stars on their website.”

Posted 3 years ago

“Wrong watch replaced with ease”

Posted 3 years ago

“Absolute pleasure buying my Tissot Gentleman from Chisholm Hunter Very professional service and very speedy delivery especially in the middle of a pandemic. I look forward to purchasing my next watch. Thank you”

Posted 3 years ago

“excellent service as usual - missed popping in and the smiling helpful faces at Bluewater our regular store”

Posted 3 years ago

“Delighted with diamond pendant I had ordered , however wasn’t advised a delivery date or time then package was left with a neighbour which given the value of the package wasn’t ideal. Thank goodness I have trustworthy neighbours!”

Posted 3 years ago

“I love the ring i bought but the service in the store wasn't the best and i eventually bought from the website. I originally saw the ring in the glasgow fort store and when i decided i wanted to purchase it i called the store to ask them to order it for me. The person i spoke to assured me she would call me in a couple of days time when the ring arrived. I had to call them to ask where it was to be told that the store in Nottingham did not have my size after all so the Fort store suggested i get the one they had re-sized. I wasn't keen to do this so said i would think about it. I then went to the website and ordered it there. And guess where it came from .......the Nottingham store??!! Strange that! Anyway the website wss easy to use and there was no problem with delivery or anything so would recommend you try that.”

Posted 3 years ago

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Chisholm Hunter is rated 4.5 based on 3,175 reviews