I love the ring i bought but the service in the store wasn't the best and i eventually bought from the website. I originally saw the ring in the glasgow fort store and when i decided i wanted to purchase it i called the store to ask them to order it for me. The person i spoke to assured me she would call me in a couple of days time when the ring arrived. I had to call them to ask where it was to be told that the store in Nottingham did not have my size after all so the Fort store suggested i get the one they had re-sized. I wasn't keen to do this so said i would think about it. I then went to the website and ordered it there. And guess where it came from .......the Nottingham store??!! Strange that! Anyway the website wss easy to use and there was no problem with delivery or anything so would recommend you try that.