Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,626 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m just writing this review to express my disappointment with Chisholm Hunter. I usually don’t do reviews, the last time I got so down was in Schuh where they don’t allow returns if you wore the boots (how else do you know the DM’s would leak if you don’t wear it on a rainy day). This would be the second: Chisholm Hunter’s cut-off time is 12nn. If you ordered by 12:01pm they won’t process it for next-day delivery. They’ll just sit and sleep on it until the next day and then process that for delivery, which means you’ll get your watch TWO DAYS LATER. Like who does that? 12nn who does cut-off time at 12nn? That’s like closing down a shop by 12nn because you’re too lazy to work. Goldsmiths & Beaverbrooks cut-off time is 6pm at least. 6:00pm! Also, I’ve been on guitar shops like Andertons and PMT, the cut-off time is 3pm. For GUITARS. Like 6kg or 7kg bulky guitars, cut-off time is 3pm. Chisholm Hunter only packs these 200gram-max watches. They’re NOT packing heavy things. There’s no excuse or reason that guitar shops could cut-off at 3pm, and competitors like Goldsmiths could cut-off at 6pm, meanwhile Chisholm Hunter cuts-off at 12nn as if they don’t wanna work. My order involves a Tudor Black Bay P01, which is Tudor’s “ugly duckling” that nobody wanted it? But I do. I like the off-looking, different from normal types of watches, and this Tudor P01 speaks to me. It took me about 12:17pm to finalise the order via V12finance because I ain’t rich, I work as a nurse in the NHS but I love watches. Paying £134 a month for 18months should be okay financial-wise. So this is my “fault” now that because I ordered 17minutes too late, 12:17pm in Goldsmiths or Beaverbrooks would be NO PROBLEM. I’d never thought Chisholm Hunter’s cut-off time is 12nn thus the sheer disappointment, it’s just inexcusable. So, as I do like that Tudor, I have to cancel it. Yes, I’m aware the Tudor P01 is discontinued and this may be the only chance to get this brand-new, & not a secondhand in Watchfinder. Seriously, what is Chisholm Hunter gonna do after 12nn? It’s not gonna take an hour to pack a watch. BUT WAIT—there is a happy ending: Robert Gatward has the Tudor P01 in their stock, discounted also like Chisholm Hunter’s. Hence what we all got from this? Chisholm Hunter lost a sale for cutting-off orders at 12nn. Thank you for reading!”

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Posted 1 day ago

“Good service, will use them again”

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Posted 1 day ago

“Great service and fast delivery highly recommend this company”

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Posted 2 days ago

“Excellent service and communication.”

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Posted 3 days ago

“Online experience was good. What let you down was In store. I needed links taken out of a Tag watch I had bought. Went to Glasgow Fort butt they didn’t have the screwdriver to do that. They said Silverburn Branch can do it. Left and travelled there to be told they didn’t have one either. Found that pretty disappointing to be honest”

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Posted 3 days ago

“Beautiful jewellery”

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Posted 3 days ago

“Sarah was very helpful Good presentation and delivery Would use again”

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Posted 4 days ago

“Where I do I start!! Saw a lovely Swarovski Crystal bracelet in the window for £85 went in & tried it on, it was perfect. I checked with assistant that it was £85 & she said yes. The assistant then went to the til, then after a hushed chat with another assistant, came back & said the bracelet was actually £115!!! We argued that it had been advertised at £85 but Manager was not having it! It was just human error & we could have it for £100 so we walked out!! I had told the assistant that I had been given money from someone who had since died so it was nice I had found a beautiful keepsake. So disappointed, we found the Manager very rude & off hand! I actually felt sorry for the assistant. Come home & found the same bracelet on Amazon for £80 so that’s Karma. They wonder why the high street is dying??”

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Posted 1 week ago

“Hi, I bought a special birthday gift from Chisholm Hunter for my son. The service and support were excellent. The quality of my product was outstanding and any questions I had were promptly replied to. Would definitely recommend them.”

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Posted 1 week ago

“Great service.”

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Posted 1 week ago

“My Citizen Promaster Dive watch arrived in very quick time and was packaged well. Great customer service and a great price to.”

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Posted 1 week ago

“Great service, great price and excellant communication. Very Happy Customer.”

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Posted 2 weeks ago

“Disappointed with size and weight for the money .”

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Posted 2 weeks ago

“Simply appalling. Bought wedding rings, one arrived and they tried to give us a different one on the second. 1 month after our wedding we finally have both our rings. Store staff all say different things, at best incompetence but seemed more by plan. We met the store manager, no idea his name as he did not give it and beyond professional.”

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Posted 2 weeks ago

“App chat advisor was very open and honest with discount offer and advice, happy with service.”

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Posted 2 weeks ago

“This is the first time I have used Chisholm Hunter and I am pleased to recommend them. They have a good selection of gold, silver and precious stones jewellery across a range of prices. I thought their service was excellent. Delivery was quick and efficient. I am happy with the sterling silver leaf hoop earrings I purchased although they were a little smaller than expected. It was pleasant to receive a follow up email and an invitation to their store opening. Well done.”

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Posted 2 weeks ago

“It was a pleasant experience to shop with Chisholm Hunter website.”

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Posted 2 weeks ago

“Great service and great quality luxury product”

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Posted 2 weeks ago

“fast delivery excellent thank ypu”

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Posted 2 weeks ago

“Very bad experience i bought my wedding ring and i have only wore like couple of times and ever since i bought more than i wore it, its been given back for repairs coz my rings 2 diamond always falls out and the last time was the main diamond,and its disappointing.”

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Posted 3 weeks ago

Chisholm Hunter is rated 4.5 based on 3,626 reviews