Chisholm Hunter Reviews

4.5 Rating 3,164 Reviews
85 %
of reviewers recommend Chisholm Hunter
4.5
Based on 3,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Very nice jewellery at a great price
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Posted 2 years ago
the website was a great user experience however delivery was slow and i needed to chase the item as it was a birthday present
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Posted 2 years ago
Was a bit disappointed to be turned away because another customer was in store purchasing an omega watch. I think it should be same level of customer service regardless of value of purchase. When seen to staff were very friendly
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Posted 2 years ago
Fuss free order and fast delivery, item looks as described, it’s a present so not opened too much, thanks.
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Posted 2 years ago
I am very pleased with my new watch and what great service
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Posted 2 years ago
Very good
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Posted 2 years ago
After a very disappointing experience.my issues were sorted and acted on instantly by a very knowledgeable gent and now I'm very happy.Will purchase from the company again.
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Posted 2 years ago
Good Service
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Posted 2 years ago
Good product, excellent service ---- very pleased.
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Posted 2 years ago
recently purchased a lovely necklace from your silverburn store. Evelyn and staff were very pleasant and attentive and even provided us with coffee. would certainly recommend.
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Posted 2 years ago
Good price. Quick service Well packed with a surprise watch roll thrown in which the wife was delighted with. Only problem was the email each day asking if I had forgotten something in my basket despite me purchasing it. Minor irritation glitch. The one saying it was on its way was fine. Getting a little bored of being asked to write a review on everything I buy online but in this case I am happy to say well done and thank you.
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Posted 2 years ago
Lady was helpful I was returning earrings I bought online but still feel I did not receive the correct ones as the serial number is not what I ordered or got in store and they went up ax£100 overnight. Not worth what I payed.
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Posted 2 years ago
Great jewellery and great online backup too. We will be using you again!
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Posted 2 years ago
Very happy with the earings although delivery took longer than was advertised.
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Posted 2 years ago
I had a problem with the return time and customer services (Rachel) was friendly and extremely helpful
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Posted 2 years ago
Professional courteous and helpful service
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Posted 2 years ago
Bought a fantastic watch as a present for my partner and she was over the moon and loved the watch it was stylish and modern looked lovely on her wrist
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Posted 2 years ago
Lovely diamond bangle & beautiful sparkly diamonds but I didn’t get my certificate of authenticity as advertised so I emailed to ask if I could get one & my email was ignored.
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Posted 2 years ago
Very good
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Posted 2 years ago
Very happy very helpful and knowledgeable staff that could deal with any question putting your mind at ease.
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Posted 2 years ago
Chisholm Hunter is rated 4.5 based on 3,164 reviews