The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,178 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items bought were a gravy boat and stand to have in case the existing ones ever were damaged. Comparing the existing items to those delivered we couldn't tell the difference. Extremely happy.”

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“Outstanding service, my china arrived before the due date and was incredibly well wrapped. I would definitely use this service again.”

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“I have used them regularly over the past few years and have found them exceptionally good. However, the carrier they used was not quite as high quality and I believe they sub-contracted the delivery.”

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“I was so pleased to find what I was looking for & my items arrived very well packaged. I would use China Village again.”

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“The firm is excellent in every respect. It fulfils all its claims - and the goods are excellently packed without a single breakage over several years of purchasing from them. They do notify if wanted items are eventually found. In dealing with customers over the phone customers are treated most courteously and helpfully and the goods are received on time. Highly recommended. Dr.GHJ.”

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“The service was very quick and I was so pleased I could replace the jug that I had broken and keep my set complete.”

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“My order for Royal Doulton Breden Hill egg cups arrived promptly and we'll packaged. Excellent service. Thankyou”

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“I ordered saucers to match my Adams Sharon teacups and, although listed as seconds, they were perfect.”

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“Product provided was in first class condition and every care had been taken in its delivery for safety. Very satisfied.”

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“Great thank you so much! Very pleased and now wanting you to try to find a teapot lid for me please. This will then complete my six-place dinner and teaset. Only other request, is you do you know where I can find the rubber rings for the canisters - the go underneath the wooden lids.”

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“I was absolutely thrilled to receive my china, which was in perfect condition! Hopefully, I will shop with you again!”

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“Excellent service. Very happy with the items received, all as described.”

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“Excellent. Very fast service. My china was carefully wrapped in recycled packaging. Comparing prices on the Internet, China Village was definitely one of the most reasonably priced. I will definitely use them again!”

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“Excellent service! Replacement plates for 1975 dinner service of sentimental value. Almost perfect condition and reasonable price.”

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“Very happy with the Wedgwood vase I purchased to replace the one I broke. Not exact pattern but very close and for the money excellent value.”

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“Excellent service and very well packed”

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“The China received was well protected with packaging and arrived quickly in perfect condition .”

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“Delighted to come across this website and find matching pieces for an old dinner set. Quality was very good and service was excellent. I was kept informed about delivery and the items were well packaged for safety.”

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“We bought our lovely Wedgewood dinner service in 1973 and thanks to The China Village we have been able to replace the broken pieces of our discontinued service. We are thankful that thanks to The China Village we still have a complete set. Customer service has been excellent. Many thanks. Anneke Freeland”

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“I was very impressed with my dealing with the China Village. My order was dealt with efficiently and rapidly. The item was well packed with no possibility of it getting broken in transit. I would certainly order from them again.”

Helpful Report

The China Village is rated 4.9 based on 3,178 reviews