The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,178 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service the china is perfect thanks”

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“Item received in perfect condition. Exactly as required.”

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“An excellent service. The china arrived, carefully packed and in very good condition. Many thanks.”

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“Ordered dinner plates, side plates and saucers for an incomplete set I bought recently. Arrived promptly and well packed. All items were in very good condition and I am very happy with my purchase. Many thanks.”

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“Excellent. Item arrived promptly and well wrapped. Thank you.b”

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“This was a hassle free experience from start to finish. I even asked to change delivery address and it couldn't have been dealt with in a more efficient, helpful and courteous manner. Thank you so much!”

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“After having my wonderful Royal Doulton Morning Star Dinner Service for over 50 years I broke one of my Dinner Plates. Thankfully I was able to seek replacement from The China Village so my set is now once more complete They despatched my replacement for a very reasonable charge and it was with me within 4 days Thank you for you help”

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“First class and very prompt. The cups I ordered were excellent..will definitely use The China Village again”

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“Very efficient and goods delivered quickly. Everything arrived safely and was very well packaged. Shame that the new customer 10% offer was thrown up before I was able to view the site and not be added to my order once I had committed. I note the offer of 10% off next order but may not need to make a further order.”

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Hi Janet, I'm sorry to hear you were unable to use the 10% discount we offered. I will sort that for you now by refunding 10% back to the card. Thank you for your custom with us, and for taking the time to leave a review. Matt G

“The item, a Churchill teapot, finally arrived and in perfect condition. But the postal service of FedEx was late in delivering and complicated in setting an alternative address.”

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“Exceptional Service. Item arrived safely and securely packed. Very pleased with service”

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“Very Well wrapped and quick delivery of my goods.”

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“Item arrived promptly and in excellent condition Thank you”

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“Thank you for notifying me that you resumed shipping to Europe again. The merchandise was received today diligently wrapped and in perfect condition. Definitely recommended!”

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“Fabulous service ordered and delivered on time.”

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“Excellent service excellent product”

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“Quick dispatch Packed very well. Will purchase from China village again”

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“Goods arrived intact and in very secure packaging. The cup was in mint condition. Excellent service.”

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“The items came well packed so no breakages and seemed to use recycled packing which I like”

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“Fantastic thanks”

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The China Village is rated 4.9 based on 3,178 reviews