The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,310 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How does one improve an excellent service? Having received what I ordered promptly, extremely well protected from damage in transit and thus in perfect condition, I can but say that I am an entirely satisfied customer.”

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“Ordering simple, fast delivery - I'm happy.”

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“Pricey but all good and efficient”

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“two items arrived in good condition , well packaged”

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“I was so pleased to be able to replace a long broken salt pot from the Denby Potters wheel tan centre range. The replacement was perfect. I have had my Denny pottery since the early 1980’s and it still looks great and modern and it’s great to know I can still buy replacement items should they get broken. Wonderful service!”

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“Great service thank you so much. Broke one of my lovely Wedgewood plates and you managed to replace it in just a few days.”

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“Supplied exactly what was requested very efficiently and well wrapped. Great service!”

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“Brilliant service. Very helpful over the phone and very quick delivery”

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“Swift delivery of the Wedgwood serving plate, very securely packaged.”

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“Prompt service and very well packed , perfect match.”

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“Excellent service”

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“Wanted to complete a Royal Albert set by replacing a broken cup and didn't know how but now know how to even extent the tea set by potentially other added items to the set. Quick, efficient and such a useful service for those wishing to replace broken items of sentimental value”

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“Dear Matt&Matt.Thankyou for your promt service as always.with every order I have made over a period of time it is always a brilliant service.Very obliging nothing is too much trouble.Customer service first class.anybody looking for china I highly recommend this company. Jean”

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“The purchase and delivery of the item went smoothly, without any problems.”

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“My purchase was dealt with promptly and efficiently. The items arrived well packed and in excellent condition. A VERY good service which I shall be happy to both recommend and use again.”

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“Although the tea cup I ordered wasn't damaged it was immediately clear that it was actually a second and looks quite different from my others.”

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“I happened to look on the web site to replace a plate and was amazed to see so many items. The item was despatched that day and I received it the following day. I cannot speak highly enough of the efficiency of The Chine Village. Reginald Jenkins, Ferndown, Dorset.”

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“Easy ordering. Goods in good condition as labelled. Prompt delivery and not a bubble wrap in view!”

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“Absolutely thrilled to receive my china, very carefully packed up and so quick after I had ordered it, I will definitely be using this site again .”

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“Dear Matt, Excellent service as always . Would not hesitate to recommend you . Regards Jean Pepper .”

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The China Village is rated 4.9 based on 3,310 reviews