The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,357 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is very easy to use. Delivery was slightly slower than I expected but as I'd ordered in plenty of time it didn't matter. When the china arrived it was very well protected. Will definitely use The China Village again and would recommend them to others.”

Helpful Report

“Arrived safe and sound, very well packed and the dish was in excellent condition. Excellent. Thank you.”

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“Items exactly as described. Beautifully packed in recyclable newspaper and cardboard. Arrived on time and safely. Excellent service.”

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“The teapot arrived promptly and extremely well packed. The knob on the lid is at a slight angle and I feel that the teapot is slightly heavier than the one I am replacing though I have already disposed of the pieces so cannot be quite sure. I am wondering if the fact that this one is made in Sri Lanka is the reason. Having said that it is good to have been able to replace the broken one and importantly, it pours just as well with no drips.”

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“I was delighted to find this company's website. I had chipped a favourite dish which is in every day use and forms part of our extensive collection of Denby Greystone. I was doubtful that I would be lucky in finding a replacement as this range has been out of production for years, so to actually find this dish was remarkable. My delight in its arrival was as great as when I purchased the original. On the website it stated excellent condition - which it most certainly was and looks as if it was brand new. Beautifully packed and delivery was quick even during these difficult times. Thank you so much!”

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“Excellent helpful service - good description & quality. Would recommend this company & will definitely use them again! 😊”

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“We ordered a tea cup and a little later, decided to order a second one. Although the check-out details showed that we had been charged twice, China Village were very quick to refund the second payment. The cups were well packaged and arrived quickly. Well done China Village - we are very happy with our purchase.”

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“My purchase arrived very quickly and well packed- in excellent condition as stated. Couldn’t be more pleased with the speed and efficiency. Thank you”

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“Quick delivery and very well packaged. My mum was delighted to be able to replace broken crockery from her Harvest set from M and S.”

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“THE CUPS I ORDERED ARRIVED QUICKLY, WERE WELL-PACKAGED AND IN EXCELLENT ORDER. DELIGHTED TO BE ABLE TO OBTAIN PERFECT REPLACEMENTS FOLLOWING A COLLAPSED SHELF DISASTER.”

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“Very happy to have bought replacement items from them.”

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“First class . Items were well packed , as ordered no complaints at all , would use again”

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“Happy to recommend The China Village. my purchase arrived well packaged and in excellent condition as described.”

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“I had excellent service from the China Village & the products received were in excellent condition. When in the future I need more products, I will certainly choose The China Village.”

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“Ordered a long out of circulation 1970's plate for my mum who had recently smashed one of a set which had lasted this long! Found the plate on the Chine Village website. Ordered and delivered within a week. Great service!”

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“Very well packed. Crockery condition matched that described on the website. Arrived quicker than estimated. Great service and would use again.”

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“Excellent service from start to finish. Found exactly what I wanted, order arrived in a few days, very well packed. Will definitely use the China village again.”

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“Exemplary personal service”

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“IWas delighted with the website on China village very easy to use ‘Prompt delivery to my door I am delighted with the service once again”

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“Just what I had been needing for ages. Beautifully packed and very prompt delivery. Thank You”

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The China Village is rated 4.9 based on 3,357 reviews