The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,357 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely impressed with prompt service and packaging to ensure my china arrived without damage. Will definitely be recommending your service and will be using you again soon.”

Helpful Report

“My order arrived on time and was very well packed and protected. Will certainly use Chine Village again. Great range for selection too. Well done.”

Helpful Report

“Very efficient service and items packed beautifully Thank you!”

Helpful Report

“Delighted with my order from start to finish. Only took a few days to arrive and the items were really well packed and in perfect condition. My dinner set is once again complete, thank you so much.”

Helpful Report

“I felt the colour on the crockery was very poor and would not order from here again”

Helpful Report

Hi Yvonne, I'm sorry to hear the plates weren't as you were hoping. You are more than welcome to return them for a full refund. Email Matt at info@thechinavillage.co.uk and we will talk you through the returns process. Kind Regards, Matt G

“Excellent service - goods exactly as described and arrived safely and well packed - and I didn't have to wait very long at all! Really pleased - thank you.”

Helpful Report

“Delighted to find you. Surprised and pleased that you had exactly what I required. Very impressed with the care taken to pack, the speedy delivery and the reasonable postage charge.”

Helpful Report

“Ordered a jug and came promptly and is of good quality”

Helpful Report

“I was very pleased with my purchase from you, it was delivered swiftly and the condition was excellent. Thank you very much. Pam Woodward”

Helpful Report

“Excellent service quick turn around excellent products matching descriptions listed on The China Village site”

Helpful Report

“Superb quality care and service from ordering to perfectly packed parcel.thsnk you”

Helpful Report

“They arrived so well wrapped They are beautiful”

Helpful Report

“Exactly what we wanted for broken item. Arrived as promised well wrapped.”

Helpful Report

“Absolutely fantastic service thank you”

Helpful Report

“Very professional. My order was despatched promptly and the items were of excellent quality.”

Helpful Report

“Very pleased with my purchase looked brand new completes my set.”

Helpful Report

“Excellent service Item very well packed Would certainly order again if need be”

Helpful Report

“Items in good condition, as described and arrived well packed in a reasonable time.”

Helpful Report

“ordered two cups and saucers for my tea service. Ordering process was easy online and arrived in a couple of days. In good condition. Would use this company again.”

Helpful Report

“I was just so happy to have found these 8 discontinued soup bowls on their website. It was all straightforward, they arrived within a very short time, beautifully and safely packed and the china is a delight, it obviously had not been used a lot before. Would highly recommend, feel very tempted to buy a few extra pudding bowls now...”

Helpful Report

The China Village is rated 4.9 based on 3,357 reviews