The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,287 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,287 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very prompt service. product always in excellent condition. highly recommend.”

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“Email enquiry answered very promptly and goods arrived within a couple of days - second time I have used this company and will be using again - would definitely recommend”

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“My China came very speedily and was so well packed. I am delighted and will certainly use your services again.”

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“The website is very clear, with high-resolution images, precise descriptions (such as plate sizes) and up-to-date information on how many items of each type remain. Ordering online was quick and easy, and the items arrived in less than a week, despite a slower delivery rate than normal (presumably because of Covid-19). Highly recommended.”

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“Items requested were in stock and arrived well packed and in good condition very quickly. Would definitely recommend”

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“Excellent service from 1st contact to receipt of china. Having completed details of china wanted, contacted to inform available, placed online order, received goods quickly & very securely packed, arrived in excellent condition. Thanks you so much my dinner service is now complete again.”

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“Excellent service. My name had been on the waiting list for a long time so I was thrilled to hear my brand of China was available. It arrived very quickly and beautifully packed. Thank you very much.”

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“Excellent product, well packed & delivered promptly. Thank you.”

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“perfect for those sometimes hard to find items with prompt delivery - thank you”

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“I ordered a replacement plate which was delivered in first class condition by Royal Mail 2nd class. I will certainly use this site again. Thank you!”

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“Great service,plate very well packaged and in near mint condition,thanks”

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“Found matching milk jug for my old teapot ... so happy .. well packed and jug arrived perfect.”

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“Cups for Royal Doulton Juno I required were in stock. Came well-packaged in ( recyclable) newspaper, on time. If my husband breaks another cup I will use you again!”

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“Great service. Arrived well packed. Would use China Village again”

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“Crockery was just as described. Very good condition and patterns were just the same colour as the original ones. Sent promptly and no bothersome signing on arrival.”

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“A first class service”

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“Very helpful and excellent service. Very pleased to obtain the china that we thought might not be available. Many thanks”

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“China Village always contact you immediately they have items you want. The description of the plates was accurate, but I would have liked more detail as to why two were described as good not excellent, exactly what was the nature of the flaws. Delivery is always prompt and very safely wrapped in newspaper - no plastic or polystyrene!”

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“Excellent service. All perfectly packed, sent to France and arrived in perfect condition. Thank you Ben”

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“Very pleased to see that newspaper was used to wrap items in which can be recycled instead of the normal bubblewrap.Also the items were very well packed.”

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The China Village is rated 4.9 based on 3,287 reviews