The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,353 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent all round service. Thank you. The item was exactly as described, in excellent condition – you could not tell it had been used. It was well-packaged in recyclable materials, arrived within the estimated timeframe and postage was reasonable. I would happily use this company again.”

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“Excellent service Excellent quality Prompt delivery WELL DONE !!”

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“Excellent service - prompt communications and my products arrived securely packaged. Thank you 😀”

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“Excellent service and all beautifully packaged and delivered in good condition”

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“Excellent service from The China Village who were able to supply replacement plates for our wedding present dinner service that was originally purchased over 30 years ago. Very happy to recommend and will certainly return ourselves if the need arises”

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“I didn't receive the plate I ordered yet. I was suppriced to get an email that I had to pay about £ 15 clearance tax before I will get the platen.”

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“The plate I ordered arrived promptly,was very well packaged.Very happy with purchase.”

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“Efficient and arrived on time”

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“I am very pleased with our recent order from The China Village. It arrived quickly to Canada, was packed very carefully and the quality of the Royal Dalton pieces was excellent. Would definitely recommend.”

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“The plates I ordered arrived promptly and were extremely well packed. Thank you.”

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“Very pleased with my purchase, and the speedy delivery of my order. Thank you .”

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“Excellent product, just as described and well packaged”

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“Not only was my search for a replacement pepper pot and sugar bowl successful the first hand contact was very professional.”

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“Very quick response.”

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“We're happy with the product received.”

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“Excellent”

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“Easy to use website . Quick and efficient payment and despatch speedy. Thorough packing for no breakages”

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“Ordering online was easy peasy. I saw the item, placed the order and paid. A few days later I received my item via courier. My replacement china jug is in excellent condition and I am extremely satisfied. Will definitely recommend this business if you need to replace a broken item or add more china to a collection.”

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“I was really impressed with the service, and especially the careful and thorough packing of the 4 Royal Doulton tea cups I purchased from you. They arrived perfectly safely and unbroken. I wish all other Mail order companies I buy from were as efficient. I will definitely make you the first company I contact when I need more of this set. Thank you China Village .. and well done! (There were no queries on my order so I can't complete the following two questions)”

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“My order arrived extremely well packed and in good time. The plates are in excellent condition as advertised”

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The China Village is rated 4.9 based on 3,353 reviews