The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,315 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,315 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 18th May 2026

T IVANOVA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really impressed with the service, and especially the careful and thorough packing of the 4 Royal Doulton tea cups I purchased from you. They arrived perfectly safely and unbroken. I wish all other Mail order companies I buy from were as efficient. I will definitely make you the first company I contact when I need more of this set. Thank you China Village .. and well done! (There were no queries on my order so I can't complete the following two questions)”

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“My order arrived extremely well packed and in good time. The plates are in excellent condition as advertised”

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“Supply and service excellent and friendly. Items of good quality and well wrapped. All arrived in one piece and in a short time. Would recommend this company to anyone requiring extra items for their china.”

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“Excellent service, extremely pleased with the items we received and hope they can source our extra requirements.”

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“Great service, very well packaged, delighted”

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“Thank you for your excellent service”

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“Item delivered - a Spode saucer - was fine. However the package was delivered on 11th November and we didn't find it until today, the 17th, under the hedge at the front of the house. There was someone at home when the delivery was made, according to the tracking at 13.28 last Saturday, but it was presumably just left on the step and perhaps the subsequent high winds blew it off and under the hedge, and of course there has been very heavy rain so the box was very damp. If the driver doesn't get an answer when he knocks/rings perhaps he should put a card through the letter box so customers know the item has been delivered and where it has been left? That would have been particularly helpful in our case as we use the back door to go in and out of the house, not the front!!”

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“So pleased with my Royal Doulton crockery from China Village. Perfect condition and superbly packaged”

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“I have only used The China Village once, which was about three weeks ago; and I was very pleased and impressed. I wanted to replace a single item I had inadvertently smashed and I was very pleased to be able to find at The China Village. It was delivered within just a few days and is perfect. I was very pleased with being able to find the item and that it arrived quickly and exactly as described.”

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“Purchased some additional items for my collection of Wedgwood, the items were reasonably priced and available. The items arrived well packaged and with good communication.”

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“China Village is a great place to build up your China collection once the line has been discontinued. I have ordered several times from them and the China is always very good quality. Also I get notification when something I have been collecting comes into stock.”

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“Excellent service Well packaged Highly Recommended”

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“Service was excellent China arrived in perfect condition.”

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“The company called me to say my discontinued china was in stock. It was in excellent condition, as new. It was well packed, and nothing was broken. Thank you so much”

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“Excellent service”

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“Just what I wanted and good service”

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“Quick delivery Thank you”

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“Items fine excellent packaging as usual Delivery later than before but it was no doubt due to the recent storms”

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“I was delighted to find my china (which is discontinued) readily available from an easy-to-use website. My china arrived securely packaged and was exactly what I wanted”

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“Great communication & very quick delivery. Pretty item , just as described”

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The China Village is rated 4.9 based on 3,315 reviews