The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,354 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service, polite and helpful staff. Excellent packaging to protect items delivery very efficient . Overall experience very good well done,”

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“Thank you for the fast service and excellent wrapping. Arrived safe and sound and now we have a complete set again!”

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“Always pleased with goods and service. Would definitely recommend this company.”

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“Excellent service”

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“My order arrived promptly and very well packaged. The Wedgewood plates are in great condition. Will use again”

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“Excellent service. You remembered my request of over 2 years”

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“Easy to order on the web site prompt response and fast delivery,goods arrived ve4ry securely packed and in excellent condition faultless service Richard hunt”

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“Eaay to use website ane order. Delivered safely.”

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“Very easy to order items, very well packed, large order and all in excellent condition. Excellent contact with customer service.”

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“I requested some replacement items quite some time ago but as usual The China Village contacted me when they had sourced the items I required and I was able to order what I had broken making the set complete again and a happy wife 😄 First class service”

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“THE SERVICE WAS VERY GOOD. I OBTAINED A PIECE OF CHINA TO REPLACE A BROKEN ITEM FROM A TEA SERVICE THAT WE HAD IN OUR POSSESSION FOR MANY YEARS AND HAD ALMOST GIVEN UP LOOKING FOR A NEW PIECE. THANK YOU CHINA VILLAGE. LORD ROY WELLS”

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“Very happy with my purchase from China Village. Good communication, well packaged product.”

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“Found some Coalport English Garden crockery I had been searching for to match the rest of my tea set. The order was fulfilled immediately after placing the order and arrived exceptionally well packed. Unfortunately one of the dishes had still broken in transit. I advised Matt and they responded immediately and replaced without question (as luckily they had one left in stock- phew!). I am so impressed with this business and will use again. Well done China Village.”

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“Prompt dispatch and well packaged”

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“Thanks to them I've been able to begin building up dinner plates that I had way back in the 60s. Packaging is extremely secure and delivery is quick. Brilliant.”

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“I was delighted to receive the plate and jug in Brigadoon pattern. Bought for a friend to complete a tea set which she treasures as it was her late mother's. Can't wait to give it to her.”

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“The parcel arrived ahead of the estimated delivery time. It was beautifully packed so that the contents were undamaged”

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“Items arrived promptly and exactly as described. Well packaged. Would be very happy to order again from The China Village. Than you.”

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“Great service. Quality of items was as advertised Delivery prompt. Packaging all re-cycled/recyclable.”

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“Excellent service. Well packed and delivered safely. Have asked to informed when brigadoon pattern tea cups are in stock”

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The China Village is rated 4.9 based on 3,354 reviews