The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,238 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely selection and prompt delivery.”

Helpful Report

“I ordered three plates from my wedge wood connection A little expensive I thought but they were almost perfect and arrived quickly”

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“Overall very good service and ordering although when we tries to order 4 excellent plates which the site indicated were available we were restricted to 2. My wife tries to order another 2 but it came up as out of stock so we had to opt for 'good '. Plates arrived extremely well packaged and protected. Would recommend to others but warn about ordering and not clear info about quantity availability.”

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“Excellent service well packed but only one Gaiety plate .substituted a plain one instead. Otherwise very pleased with purchase. Just like I had at least 30years ago.”

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“Very happy with the Wedgwood vase I purchased to replace the one I broke. Not exact pattern but very close and for the money excellent value.”

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“The didn't have everything I wanted, but what I did get was VERY well packed.”

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“I was easily able to find what I wanted, and ordering was painless. Delivery came within just over a week, and my order was very securely packed.”

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“You were able to provide the items I needed at a reasonable price.”

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“I received a good and no scratch condition. It was better than I expected. The delivery was smooth. I was nothing to complain about it.”

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“Prompt service, a good product. Looking forward to doing business with you again.”

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“Prompt delivery, well packaged. Good place if you break an item.”

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“My 3 Marks & Spencer 'Harvest' items of a teapot, storage jar & biscuit barrel came well packaged. I would have liked the items to have been protected with more bubble wrap, not just paper, but realise that using more plastic is not ideal. I would definitely buy from The China Village again.”

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“good service”

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“Lovely china plates. Arrived promptly and very well pachaged. My only slight complain is that some of the plates have a small amount of the gold trim at the back.”

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“Everything was fine. The ordering process, communication with China Village as well as the delivery. If I would have wanted to send it back, which I considered, but then didn’t do, I think I would have had to pay for the sending costs myself, which from Germany to Britain is quite a bit.”

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“Items in good condition, as described and arrived well packed in a reasonable time.”

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“Easy website to navigate, and very reasonable postage charge.”

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“The China that I ordered was in very good condition. Delivery took a little longer than I hoped. However, it arrived beautifully packed. I would use them again, their products are very fairly priced, all in all I would recommend using them when searching for replacement china. Thank you.”

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“Great service. Our China arrived well wrapped and in good condition .”

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“Very good and quick service as we broke a dish in a holiday cottage and wanted it replaced quickly. Only wish you had sent me confirmation of dispatch and delivery.”

Helpful Report

The China Village is rated 4.9 based on 3,238 reviews