The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,199 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the Wedgwood vase I purchased to replace the one I broke. Not exact pattern but very close and for the money excellent value.”

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“The didn't have everything I wanted, but what I did get was VERY well packed.”

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“I was easily able to find what I wanted, and ordering was painless. Delivery came within just over a week, and my order was very securely packed.”

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“You were able to provide the items I needed at a reasonable price.”

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“I received a good and no scratch condition. It was better than I expected. The delivery was smooth. I was nothing to complain about it.”

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“Prompt service, a good product. Looking forward to doing business with you again.”

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“Prompt delivery, well packaged. Good place if you break an item.”

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“My 3 Marks & Spencer 'Harvest' items of a teapot, storage jar & biscuit barrel came well packaged. I would have liked the items to have been protected with more bubble wrap, not just paper, but realise that using more plastic is not ideal. I would definitely buy from The China Village again.”

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“good service”

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“Lovely china plates. Arrived promptly and very well pachaged. My only slight complain is that some of the plates have a small amount of the gold trim at the back.”

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“Everything was fine. The ordering process, communication with China Village as well as the delivery. If I would have wanted to send it back, which I considered, but then didn’t do, I think I would have had to pay for the sending costs myself, which from Germany to Britain is quite a bit.”

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“Items in good condition, as described and arrived well packed in a reasonable time.”

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“Easy website to navigate, and very reasonable postage charge.”

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“The China that I ordered was in very good condition. Delivery took a little longer than I hoped. However, it arrived beautifully packed. I would use them again, their products are very fairly priced, all in all I would recommend using them when searching for replacement china. Thank you.”

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“Great service. Our China arrived well wrapped and in good condition .”

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“Very good and quick service as we broke a dish in a holiday cottage and wanted it replaced quickly. Only wish you had sent me confirmation of dispatch and delivery.”

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“Very pleased with the selection and how the items were packaged however, I. added to the order items which you did not have in stock as you requested in order you would attempt to find the items elsewhere but I have heard nothing from you since”

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“Very prompt delivery and efficient service. China well wrapped and in good condition. However I paid extra for parcel to be signed for on delivery and parcel was just left at the gate where anyone could have stolen the valuable goods. So not at all happy about that.”

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“Easy to order, arrived early and was properly packed. Very good”

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“It is really very good to still be able to replace both of my Royal Doulton tea & dinner service pieces ,when ever they have been broken over the years -considering they were both wedding presents over50 years ago!!! I have always dealt with the China Village who have provided excellent service.”

Helpful Report

The China Village is rated 4.9 based on 3,199 reviews