The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,288 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,288 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast dispatch and excellent packing of the Breakfast Cup which is an invaluable part of the eye catching Hornsea pottery range of items. Seller recommended.”

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“Great service delivered in time scale as stated very pleased”

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“I am very pleased with my purchase and intend to buy some more items in future.”

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“Second time I have purchased and again pleased with the quick efficient service. It’s fabulous to be able to buy extra items for dinner service.”

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“I. Bought only one item that was available to add to my tea set. I’m pleased to say I hope to replace 3 “Summer Chintz” fruit dishes when they become available, as The China Village has informed me. The service is great so far and will be very happy when they arrive. Well recommended. D. Leigh-on-Sea.”

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“I ordered 6 cups and saucers but, due to an error on the website, only 3 were available. I was disappointed but very grateful for the speedy phone call advising me of the mistake and apology. I received my 3 cups and saucers and look forward to receiving the others when these are available.”

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“Royal Doulton Coasters I had been wanting for sometime to add to my other set. Arrived very promptly, well packed.”

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“Goods well and honestly described, purchase easy to make and quick post and good package. Full marks.”

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“Excellent service. I shall be visiting you again shortly.”

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“My china arrived securely packed and were in as new condition. I am delighted.”

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“Fast delivery, item really well packed. Really good service.”

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“Everything just perfect”

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“The description of the Wedgewood Blue Pacific cereal bowl was absolutely accurate; the website was easy to understand and Matt was very helpful.”

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“Brilliant service it has enabled me to keep my tea service complete.”

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“I ordered one cup to bring my Pastoral service up to full strength. Sent to my son so I have not seen it yet. He was impressed with the packing! Many thanks.”

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“Very pleased with my order which arrived timeously. The saucers I ordered were safely and securely packed - no breakages!”

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“Delighted with my replacement cups. I was so disappointed to break the originals but The China Village came to the rescue. Perfectly packaged and speedy delivery. Thanks!”

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“No hassle, quick and easy to use, very well packaged and quickly dispatched Would definitely use them again. Thank you”

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“Package not delivered to the correct address, so wouldn't have got it today if I hadn't seen the delivery man and gone to check what he had delivered! Should have been delivered to me at Shillingbury, Donnington Farm, Ledbury HR8 2HX -- you left out Shillingbury from the address.”

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Hi, thank you for your review and we are sorry to hear the courier attempted to deliver to the wrong house. We have checked and can confirm the address we dispatched to was correct and did include the full address you have stated and so can only assume this was mistake on the part of the courier going to the wrong property. Please accept our apologies for this and we are glad that you are in safe receipt of your order.

“Super swift service, excellent quality china which I will enjoy very much. Thank you”

Helpful Report

The China Village is rated 4.9 based on 3,288 reviews