The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,288 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,288 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the product”

Helpful Report

“Many thanks - I'm very pleased to have my replacement plates. And in such good condition!”

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“Excellent, prompt, polite and reasonably priced service. Will be pleased to deal with in the future.”

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“I ordered some crockery to complete a set that I had been left by my late mother. This dinner service is some years old and I was really pleased to find the same make/design on the China Village website. It was delivered promptly to the Isle of Man all items were really well packaged. So it arrived without any damage. I have requested via the website for them to obtain if possible one further item that will fully complete the set. A great firm to deal with”

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“I was surprised how efficiently and quickly my order was taken and sent to me. I had wanted it for a special occasion which was in danger of being wrecked as I broke china . Replacements all arrived on the day.Excellent!”

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“I was so pleased to be able to find replacement plates for my old dinner service. The service was excellent and easy to use. The plates were as new, and delivered very quickly, very well packaged.”

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“An easy website to use. The order was processed quickly and delivery was prompt.”

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“I bought a lid for a casserole it was reasonably priced and was very well packaged and arrived quickly thankyou I shall use again when in need”

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“I was delighted to be able to replace a couple of breakages from a valued but long discontinued Royal Doulton design. The plates were as described, reasonably priced and arrived promptly and safely.”

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“It was lovely to complete my set of Royal Doulton dessert bowls after a breakage having been part of a wedding gift from 1977. The bowl was well packaged and arrived in perfect condition within a few days of purchase.”

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“Having broke two plates from my dinner service, which I’ve had for 38 years, I was so pleased to be able to replace them. Thank you so much. I will certainly recommend you to family and friends.”

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“I am very impressed with the attention to detail in that my requirements were met after a considerable time. The item was packaged and despatched efficiently”

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“Everything relating to my purchase was excellent, quality of product as stated excellent, prompt service and delivery no complaints at all, indeed I have now bought 2 lots of china within 2 weeks, thank you China Village”

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“Delivery and receipt of product was outstanding.”

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“Excellent service from ordering to delivery would definitely use china village again and recommend.”

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“Could not fault The China Village. Website works efficiently and the purchase arrived within days”

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“Excellent service good on the price, items well packed would certainly recommend.”

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“I am very happy with the delivery. The items are in very good condition. I was also impressed to see you have wrapped the items in used newspaper rather than use new wrapping paper. This is eco-friendly. Well done !”

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“Absolutely great my 46 year old tea set once again complete without any hassle. As an older customer I phoned my order in the person who took my order was most helpful. It arrived by post in a couple of days.”

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“positive good service items as described and well packed negative on original order page was a box for alternate address if no one at home I supplied 5 other house numbers all within 30 metres of my house I opened my back door to find a soggy wet cardboard box left there, for how long I wouldnt know apart from that I would use this site again”

Helpful Report

The China Village is rated 4.9 based on 3,288 reviews